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Customer reviews

Rating 4.3 out of 5 stars with 801 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 801 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price range ,and the features it has its definitely worth buying. ANC and ambient sound are pretty good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chrisbrown, Awesome! We're glad to hear you like the excellent noise cancellation, ambient sound, and overall features of your Sony WFC700N. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall better than Apple. Enjoying these to the fullest.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 208tom, You've made an excellent choice! We're very pleased to hear that you're enjoying your new Sony WFC700N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Lost the fist pair in an Uber. Bought them again due to the high performance and great cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamsungGuy, Awesome! We are so glad to hear that you are enjoying your WF-C700N Headphones! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Thumbs uo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, the app is very easy to use and intergrate with, very light weight and portable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaramJ,

      You made the right choice! We're glad that you like the design and dedicated app (Sony Headphones Connect) of the headphones. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is needlessly complicated to set up. You gotta download an app and then it tells you that you gotta download more apps for all the features the headphones say they come with. Sound quality is okay but they slip out of my ears a lot.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olive, Thanks for sharing your experience. While we're glad that you like the sound quality of the headphones, we're apologize if you find trouble with the setup. We'd like to know what settings do you need helps with so we can assist. In the mean time, we take this as a feedback as it can help us improve in the future. Thanks and regards, -Craig Sony_US

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not recommend for iPhone users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts forever. Sound was OK. Noise canceling was a little disorienting and had some latency. Pairing with iPhone was terrible. Ended up returning them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndreL, we're glad you like the battery and sound quality of the WFC700N. We're sorry to hear that you had returned your Sony unit. This is not the experience we want you to have. It is recommended to follow this link when noise canceling effects are not sufficient:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780044.html?search=noise%20canceling

      When connecting the WFC700N with iPhone, this link is recommended:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779840.html?search=iphone

      We have our Support team that is always happy to assist. You may email us anytime at [email protected].

      We hope you consider Sony again. ~Earl Sony_US

  • Rated 3 out of 5 stars

    Just didn't fit snuggly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to store. Could not get a good fit to my ears.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ASUS, thanks for sharing your experience with the Sony - WF-C700N! We're sorry to hear that they were not the right fit for you. We’ve taken note of your feedback as we always strive to make this a better experience for our customers. If you would like to try a different model we recommend the Sony - LinkBuds S, you may find them more comfortable, and you can try the different ear tips to find the best one for you! Best regards. - Dominick Sony_US

  • Rated 5 out of 5 stars

    Nice value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds! Good value. Have had for nearly a month. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oklahomapurchase,

      Thank you for the purchase! We're glad to hear that you like your new Sony headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift to my boyfriend and he loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Delsol, Awesome gift! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    NA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I can not complain about it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanS, Awesome! We are so glad to hear that you are happy with your new WFC700N! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great set of earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent earbuds, with no static at all. I had a pair of Beats by Dre and they had a lot of static.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rey73, awesome! We're glad you like your new headphones! With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound but fatal flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love it, but it died after three months use and the replacement buds were DOA so I chose another product A positive the sound was great

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarP, We're sorry to hear about your earphones. This is definitely not what we wanted you to experience. We hope that you'd still consider our products in your future purchases. Thank you and regards, -Craig Sony_US

  • Rated 2 out of 5 stars

    A little disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds because they were on sale and I love Sony products. However, I was very disappointed by the sound. It was incredibly thin with no low end. Not worth the money. I returned them and bought Apple AirPods and I absolutely love them. It’s night and day difference. I know you can do better Sony!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCLfan,

      We’re sorry to hear that the sound quality didn’t meet your expectations. We definitely understand how important a rich, balanced audio experience is! At Sony, we’re always working to improve and comments like yours help us know where to focus. It's unfortunate that the unit had to be returned. We could've walked you through with some troubleshooting and offer assistance with our product. We’d love the chance to win you back someday. Thanks again for giving us a try!

      Sincerely,
      Jess Sony_US

  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy them again. I recommend them without thinking twice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christie, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sonys are just okay. They feel cheap, and honestly the app is not very user friendly. There's too much going on with the app and it's annoying to navigate.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DinoI,

      Thank you for telling us about your experience with your WF-C700N. We value your feedback regarding the navigation and operation of the companion app. The Sony Headphones Connect app is a utility app that helps you to quickly connect compatible Bluetooth headphones to your smartphone. After connection, the app allows you to customize audio settings with your headphones. Check the link below for more details on what the app can do.

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781980.html

      The texture, quality and colors of the WF-C700N are designed with your style and comfort in mind. Crafted for all-day comfort with lightweight materials and an ergonomic design.

      If you need further assistance, you can email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    SONY wireless in ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses these and really likes them. These replaced her Apple in-ear units.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointing,

      Thank you for the 5-star rating! We're glad to hear that your wife likes the Sony headphones. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in exceptional sound quality for a superior audio experience. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Ear

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth i ever had buy love the sound on it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FernandoH,

      That's great! We're glad to hear that you love the sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great for it's price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it still working after years of using this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MuiV, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your WF-C700N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregoryS, Thank you for your awesome review! We are glad to hear that you are enjoying your new WF-C700N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife.They are really good.She likes the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rudy, This is great! We're happy to hear that your wife loves the color and enjoying her new headphones. Thank you for choosing Sony. Erin Sony_US

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