Customer Ratings & Reviews

Sony makes the best wireless earbuds! I’ve tried Apple, Bose and Beats but they just didn’t seem to fit my needs or my ears. I guess I have weird shaped ears because I cannot keep any of those brands in my ear. I can always hear outside noise leaking in and they seem to just slide out after wearing them for more than 10 minutes. The sound just doesn’t sound as rich and the base isn’t deep enough to feel the music. So, I found the Sony WF-SP800N ear buds and they were exactly what I was looking for. The ear hooks kept the earbuds in my ears for hours, the battery lasted longer than my wear time and the sound quality is just the best. I loved them so much, that I wanted to buy a second pair. Unfortunately, they were completely sold out. That’s when I found that Sony came out with the WF-1000XM4. I was nervous to buy them at first because they don’t have the ear hooks like the sport version. But I’m so glad I went ahead and ordered a pair. They are so comfortable! I don’t have any issues with them falling out and the sound quality is even better! I personally like the memory foam pieces, but I also got a silicone ear piece to see if they would work just as well. And they do! As long as you know your fit, you can get a perfect seal using either the provided memory foam pieces or silicone. Do your research on what you want in your earbuds, because some brands are better at different features. If you want earbuds that are comfortable, long battery life, amazing noise cancellation and the best sound quality for music, then stop looking because these are the perfect earbuds!!! **added note: I just wanted to share pictures on how tiny the case is! I am just astonished with how tiny the case. The blue case is the WF-SP800N earbuds and the teeny tiny cream case is the WF-1000XM4 earbuds. Definitely makes it easier to carry in a pocket or smaller purse.

Excellent sound. Excellent batter life. Very user friendly phone app and ability to tweak sound settings, especially bass and equalizer settings. Got to have some good bass, but would like lower bass frequency's. They are definitely loud enough to use while I run my SCAG Zero Turn mower, the main reason I bought them. The clarity of sound during phone calls is excellent. Somewhat of an inclined learning curve on touch controls while buds are in place. Some individuals have issues with ear bud foam pads. That is certainly dependent upon the couture of your external acoustic meatus, or ear hole. Three different sizes should alleviate that. But other manufacturers have the same issue, based on my diligent research before buying these. Let's just hope the current "exploding battery" issue does not affect these. It seems to be centered on European models and Sony should address this issue immediately; they ARE replacing some batteries and updating the firmware to 1.6.2. That update seems to reduce battery life, which will reduce the "go to" ear buds overall No. "1" rating on many sites, CNET et al.

I'm writing this as an Android user, so if you value the Apple ecosystem and multi device connectivity, then these aren't for you. I've also never owned any Airpods to compare. I will compare these to Bose Quiet Comfort earbuds because I own them and secondly, because they are the same price. Sony obviously has their sights set on Bose. The short story is that the Bose are going to be returned and these will be my daily drivers. Read on if you want more details... I purchased the Bose a month ago, so I know the benchmark that Bose set for Active Noise Canceling (ANC) in an earbud. The ANC on the Sony's is excellent and very close to Bose quality. ANC and Mic quality are the two categories Bose wins on, but overall these are superior in every other way mainly because of how feature packed these are. Three huge advantages over Bose: First and most importantly, the sound quality exceeds Bose. A big reason why is the ability to adjust the equalizer in the App to preset settings or save your own custom equalizer settings. These are also the first earbuds to support Hi Res Audio via Sony's proprietary codec, LDAC. If you have an Android phone (sorry iPhone) then you can turn this codec on via the Android Developer Settings (I can confirm that Galaxy S10+ supports LDAC). You can tell the difference LDAC makes to your music. These also support 360 audio (with Tidal and Deezer), which I have not tested, but its there if that is important to you. Second, the design of the Sony's are better. They are sleeker fit than the Bose. The Sony case is ALOT smaller and can fit in the weird front jean pocket (which now serves a purpose). Just look at the picture, the Sony's win hands down when it comes to design. Third, is Sony's Speak to Chat feature that works very well. The earbuds will automatically detect you talking and pause the music so you can carry on a conversation with someone without having to take out the buds. This feature is completely absent from Bose. More Pros: -Robust App with a ton more features than Bose -Better Battery life -Ability to go backwards on tracks (Bose hasn't figured out how to do that yet) -Ability to locate the buds if you misplace them via Google's Find Device App Cons: -The foam tips take some getting used to (replaced mine with 3rd party silicon tips) -No ability to adjust the level of ANC like the Bose -No multipoint Bluetooth connection To sum it up, Sony has now set the bar very high. You won't be disappointed.

These are by far the best Active Noise Cancelling (ANC) earphones I've ever owned. The utilization of the app made this even more flexible towards what I would use them for throughout the day, I did NOT however use the equalizer it did give a flat like resonance towards most of my Excessively bass based songs but was great for instrumentals. I did fiddle with the equalizer but to be honest it seems like no matter how I adjusted it the bass was restricted but still better than most of the competition. I work in a loud wharehouse with conveyance running every minute of the day, the ambient sounds are enough to make you go mad and the Ambient/ANC feature on these Earphones are TOP of the line, these earphones are the Best I've ever had in terms of ANC/Ambient. the Memory foam buds were too big for me but did the job. I do feel that the size options for the memory foam buds were not for me. I have tiny earholes and neither of the three sizes were a fit for me but I do like to think that Sony; being the customer centric, sound quality based power house they are, took the time to research all possible sizes for the Best sound, taking into account inner ear pressure, sound leaks and longevity of the earbuds them selves and I do gotta say, supreme sound. The Application is really good at offering flexibility for you to plan ahead or make in the moment adjustments for going outside, at work, reading a book. Unique features that allow you to automatically turn Ambient ON when you start to talk and automatically shift back to ANC after one of the options of the allotted times without speaking before defaulting was chosen. Pros -Great range of highs and lows -Top of the line transition between Ambient and Active noise canceling. -Very light earphones and case ( its actually surprising how light these are:total weight with earbuds inside case) -Long Battery life -Easy setup -Great design. -Great Customer Support*** Will post why below Cons: -Pricy but may be justified -Memory foam sizes ( debatable) -Lack of cases/skins for protecting the charging case -software*** Will post why below Big downer for me. Not sure if everyone has heard of this issue. I turned off my Sony Wf-1000xm4's to deal with errands. when I came back home and turned them on I found that my left earbud was non-responsive. I proceeded with resetting the earbuds and my iPhone no longer had Bluetooth connectivity with them. I contacted Sony support after going through the manuals Trouble shooting process. Sony informed me to initiate the return/exchange process. Sony was very Linear and Very supportive. this might have been software issue but no definitive root cause was identified ( brand new only had them for a week at most, no impact was made.) I Bought the Master and Dynamic MW08 right after. I WILL however Buy the Sony WF-1000XM4 again. just waiting on a response from Sony to find out why this occurred and to see if it can be fixed.

Amazing sound. The bass is deep, but there’s room for improvement. If you use the sony app to link to your buds, change the equalizer to “Excited” for a good mixture of vocals and bass. You can also boost the bass even more, but it wont have that “boom” effect. The noise cancelling is super amazing on these mid size buds. I was using an electric greenworks 1800psi pressure washer and it blocked the sound very good. The only problem i personally have is the tips. They care comfy, but are made out of foam. If i leave them in my ears for long periods of time it starts hurting the inside of my ear. Maybe because i have small ears i dunno. If i use the small tips they fall, if i use the medium they fit great but hurt after a while. I ordered some plastic ear tips and work great but they slip out due to the weight so i have to stick with the ones that came with. If they break, they have instructions on how to order more. They won’t last forever.

My favorite. I was so impressed with the Sony WM-1000XM4, and the Sony headphones app, that i really excited about these earbuds. The ambient noice option on these is better than the headset. More natural sounding. The low frequency base is amazing, especially for earbuds. Noise canceling is incredible. I just turn it on, and the kids and kids tv is gone, while i listen to anything i want. I did notice that there is sometimes a frequency cut on the noice canceling when my toddlers screach too loud. The software updated, and i haven't noticed that problem since, but that could be that my kids just haven't screamed like that lately. It is amazing how you don't have to have the volume up. Never realized how my love of loud music was in part to drown outside noise. With the noise canceling on, i don't play music as loud as i used to. Sound quality is beyound what i thiught possible. The app, and it's equalizer are perfect for me. No idea how it compares to other earbud apps, since i've not used others. But i love that the one simple app works both my headset and these earbuds. One word of caution. Make sure the earbud cushion is on securely. I switched from the medium ear tips to the small. I thought it was on securely, but apparently didn't get it right. First time wearing after switching ear tips, one came off in my ear. Wife got it out with tweezers, so i'm glad she was here to save me. See pics. Just make sure it is really connected properly. Hasn't happened since. That is part of why i delayed the review, to see if it is a recurring problem. It's not. Just peel back the tip after connecting, to make sure it is really connected properly.

I'm so happy with the purchase. Everything about these headphones you read from other reviews is true. The noise canceling is amazing. I own and operate commercial and residential carpet and cleaning services. Finding a comfortable set of headphones has been hard being that I have to have in my ear the entire day. I decided to purchase these headphones based on the reviews. All I can say is I'm so happy I purchased them. They are beyond comfortable. I never hear any of the machines EVER. I would find myself getting headaches with other headphones but not with these. Other brands would always fall out of my ear. I have small earlobes, and other products made my ears hurt. Not these they are beyond comfortable with foam to shape in my earlobes. And the battery life is amazing! I promise you I will never switch to another company. I'm a lifetime customer. I highly recommend them it's worth the money.

I’ve owned these earbuds for over two years now, these are a great pair of earbuds, however I have one issue with them. Pros: - Sound quality is fantastic, anc and transparency mode work great! - Battery life is pretty decent, I mainly use them at home so I’ve never had any issues with that. It also charges really quickly! - Small case, very easy to carry around anywhere. Cons: - After two years of owning these earbuds, I’ve been having a constant connectivity issue. I’m not sure if it’s just a problem with iPhone but it takes me multiple tries to get these earbuds to connect to my phone. It’s an everyday issue and it’s very frustrating. - After wearing the earbuds for I’d say an hour or so, they start to hurt the ear and I have to readjust the earbuds. It’s not a major issue to me but it’s something I wanted to mention

Great pair of earbuds noise canceling is amazing I tried them on the train very good canceled most amount of noise great sound.ambient sound amazing , battery life is definitely a go very good battery life and comfort very good not uncomfortable at all very good amount of bass very good give em a try u will like em very clean bass and sound

Simply put: The best earphones I've ever used for music. It has the best noise cancelling you'll find outside of airpods. It sounds amazing with sound profiles that can be adjusted to suite you. Great battery life with a wirelessly rechargeable case. The cons: They are big, meaning they'll be uncomfortable and heavy for people with small ears. The microphone sucks, so forget about taking phone calls with them.

Sound quality. extensively great.. having the adjustable EQ, makes it so much better to enjoy music that you love. the premium sound that Sony offers is second to none and if you are into music and are keen on the sound quality, than this is your go to. Call..with regards to call, I have experienced drop in sound quality in comparison with others. There are tons of other inexpensive earbuds who offer better call quality than this. Sound modes.. the ANC, I hardly ever use because they seal in your ear well enough that ANC, in my case, is almost obsolete. I Battery life… This is the flagship of any earbuds… I’ve worn these for 10-12 hours some days, and with the sound mode in Off, they did not die or reach “low battery”.. I had them at 60% battery life one day, and 8 hours later the voice prompt finally said “low battery” and that was at 20% battery left in both earbuds. They do last a very long time. Mind you I have mixed usage.. music, movies, phone calls/etc, and they still have outlasted any other pair I’ve had. I cannot speak for battery length in ANC/transparency mode, but I can say that they do outlast anything. Tap control… be weary, that while they are functional, you have to tap the earbuds just right for them to recognize the functions you wish to have them perform. They seem to be proprietary to the center of the earbud, as I’ve tried tapping just outside the center and nothing happened. This may be cumbersome to a lot of people who like having tap controls.. I barely use them except to change sound modes, and play/pause whatever I’m listening to or watching at the time. Overall, if you’re a sound guy, you want top of the line ANC, and a superior battery life and can live with small discomforts.. I highly recommend these for you and they will not disappoint.

Great earbuds they are durable I take them to work a lot I logged in more then 670hrs with them good battery life the noise canceling is great I wish the ambient sound was a little louder but it gets the job done I also love the way they sound I mess with the app a lot the sound settings that are the most pleasing for me is bright or excited another thing that I noticed is sometimes the touch pad on the earbuds won’t register sometimes but I learned just to disconnect them and reconnect and that fixes the problem for me luckily it doesn’t happen to often for me they fit in my ears pretty good as well never had a problem with them falling out I use the medium ear tips they seem to fit the best for me

Having been using the XM3 for over a year, I have to say the XM4 improvement is beyond my expectation. Sound quality, ANC, design, battery life and design all got a huge improvement. Buy them, you won't regret it.

The product is well built with great fit and finish. The package comes in totally recycled paper finish. Too easy to setup. Just install the Headphones app and it will guide you for the rest. Noice cancellation is superb with awesome sound quality. The memory foam tips works wonder in fit to the ear canal and provide good noise isolation from your surroundings. Battery backup is stellar and very close to what is officially claimed. As of now, it is nothing but the best TWS that you can get. As it works great on both Android and iOS. Ofcourse it's at a pricier end (25k official price) where I would recommend you to go with its big brother. But got it in freedom sale with too good a price to miss. So fully satisfied and happy with the purchase. Grab the "early launch" deal before it goes away. You won't regret it.

Excellent Battery Life. Excellent Sound. Case Size is Perfect. Extremely Customizable (Sound-Wise). Slightly Bulky in Appearance and Visually Un-Appealing When Worn. Audio Options for Sound are Over-Engineered (Making Practical Use Difficult). These were made for someone trying to get the effect of "over the head" style headphones without the bulk. Not for someone who wants high quality, yet practical earbuds. Examples: - Cannot use the left bud without using the right. - Touching the headphone is not mute functional, it is for changing sound-style options. - The picture to your right on Desktop is about 60% of the average ear.

I own Airpod Pros, Bose QC35II, Sony Wh 1000 xm4, Samsung Galaxy Buds Live and the Sony Wf 1000 xm3). I have not used any other earbuds since I bought these. Noise canceling is fantastic - it is noticeably better than Airpod Pro which I ditched for this pair. Sound quality is audiophile quality to the extent that is possible in earbuds. Battery life is very good as well. I have used this on conference calls or hours with noise canceling on full and no battery issues. The case is so much smaller than the last iteration, and comparable to the Airpods pro case. This also has a feature that reduces the noise from winds that get amplified by the noise canceling. I can't use any other noise canceling headphones or earbuds in windy conditions but this one is usable on a windy day in Midtown New York. The wf 1000 xm3 had some issues with connectivity. This iteration has no problem whatsoever. Easy to pair and haven't bothered with it since. The earbuds fit in the early pretty securely. It has not fallen off even when running and I have not had an instance where it felt it would come off. I can wear it for hours at a time with no discomfort. When I did wear this for 6 straight hours, I did notice the discomfort once I took them off. Performance during calls are good. Even on calls in midtown Manhattan, the person on the other end remarked that there was hardly any background noise (until an ambulance passed right by). Not much in terms of cons. It is expe size, although I feel it is worth the price to protect my hearing. When using this for phone calls, the noise canceling for some reason gets softer, but it still drowns out a lot of noise. Also, you need to get a good seal of the ear tips to get the Great noise canceling. It took me a few days of use to get it right on a consistent basis. You can only connect to one device at a time. Would be nice if Sony figured that one out. My Bose cans can connect to two at a time. And the Sony headphone app is mediocre as usual. I have been using these for several weeks now - works great in the NYC subway, biking outdoors and just walking around. Love them and highly recommend them.

The XM4s by Sony work really well, but they do have a few downsides. The case is quite small and feels good, but not super nice. It holds an extra 2 charges for the buds, recharges through USB C and has wireless charging too. The buds themselves feel nice, have 8 hrs of battery (+16 more in the case), and are reasonably comfortable. They have a touch surface which you can customize through Sony's headphones app. Sound quality is excellent. Highs are clear, bass sounds good, and you can use the app to tune the headphones to your liking. Noise cancelling is also phenomenal. Compared to the previous XM3s, the noise cancelling is much better. the XM3s let in a lot of higher frequency sounds, but the XM4s do a better job of reducing those as well. Also, when switching modes, the XM3s would cut off the audio for a split second, but the XM4s don't do that either. With that being said, the XM3s sound a tiny bit better to me. The highs are more detailed, and the bass just feels better. There's not necessarily more bass, but it's higher quality. The XM4s still sound awesome, but the XM3s are a tad better. The XM3s are also more comfortable. the XM4s are pretty good, but they can sometimes push against the outer parts of my ear which makes them uncomfortable. Sometimes I can wear them for 4+ hours with no problem, and sometimes I can't stand them for more than an hour. the XM3s stick out a bit more, so they don't really touch my outer ear at all. For those with smaller ears, the XM4s may not be very comfortable. Another thing I prefer on the XM3s is the bud bits. the XM4s have a foam bit, similar to those foam earplugs, while the XM3s have a more conventional silicone bit. I actually took the bit from the XM3s and put them on the XM4s and thankfully I noticed no drop in performance neither for audio nor from noise cancelling. With that being said, they are much smaller than the XM3s. The buds themselves are more compact, and the case is like half the size, so if you carry these in your pocket, the XM4s are much nicer. Overall I really like the XM4s, but have a hard time recommending them over the XM3s unless you really want a smaller size and better noise cancelling.

This is kind of a follow up review after the last set of Sony buds I had bought for my audiophile of a friend! After trying and finding the best fit for my ears with the three sets of foam provided in the case, the set-up was a breeze and I keep these in my pocket for pretty much everyday usage! The Sony Headphones app allows you to fine tune the level of noise-cancelling (in case you want to be more aware of surroundings), as well as hosts a feature to where you can find them should they become lost! After seeing how much usage he was getting out of them, like I said - it helped reinforce my decision to buy a pair for myself and they are little wonders! Worth picking up if you really enjoy music or podcast listening since they offer a very great battery life --- and the best feature is that each bud can be used separately in case you want to keep one ear free, left or right! An issue I've had in the past is only being able to use the right ear bud only by itself, but these Sony allow me to switch it up in case I need to! Awesome buds!

I've been using them for about a month now. The buds take a little to get used to, like most earbuds do. It does come with 3 different sizes. They are fragile so be careful when cleaning them. They rip easily. The sound quality is fantastic. The ambient noise and noise cancelling functions actually show a huge difference. Even phone calls are crystal clear. The battery life has been amazing so far. I don't wear the buds all day but usually 2-3 times a day for 2-3 hours at a time. The battery lasted me a good couple days before the case needed to be charged, then 6+ hours before the earbuds died. It charges exceptionally quick as well. My previous headphones took 5+ hours to completely charge to 100%. These only took about 2 hours to completely charge the case and headphones. The buttons are simple to remember, and an instruction pamphlet is included. Only con I can think of is having to download an app to connect the headphones. It does give you access to a couple more things but nothing major enough to require an app to be installed permanently.

Some of the most comfortable and clear sounding earbuds ive ever had, premium sound and feel. The Battery life is pretty great and the recharge time when placing them in the case is exceptionally quick. I would definetly recommmend picking these up.