Customer Ratings & Reviews
See more imagesSony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
- Model:
- WH1000XM5/S
- SKU:
- 12202383
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
High Fidelity Headphones with one downside.
MichaelC Posted
[Employee of bestbuy] The headphones have great noise cancellation, they aren't perfect but they sure are impressive. They are very comfortable but in warmer weather, they will make you feel a little suffocated. They aren't meant for the gym though, if you are laying down on a bench they will fall off your head because of the sweat, in this case earbuds are a better option. For casual walks, around the house, at a cafe, these are amazing. They have great sound quality and very nice bass. They aren't too bass heavy and the Sony app has a built in equalizer so you can customize if you want more bass, and customize your sound profile. The on headphones controls are also somewhat customizable. The left side of the headphones will control power, whether to turn ANC off and on or have pass through enabled. The left side you can control the volume up and down by swiping up and down the sides of the headphones. You can double tap the side to pause your media. Hover your hand over the right side to enable pass through and it lowers your media to hear your surrounding temporarily. There are many other features. The sound is amazing, the active noise cancellation is one of the best, the features are bountiful, the customer service is great, the only thing is it isn't meant for lots of sweat or working out.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hi MichaelC, We're glad that you are happy with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Rated 5 out of 5 stars
Headphones Review
MerisaC Posted
These headphones exceeded my expectations from the very first use. The sound quality is crisp and well‑balanced, with solid bass and clear mids that make both music and calls enjoyable. The noise cancellation works reliably even in busy environments, creating a more immersive and comfortable listening experience. Battery life is excellent, lasting several hours without needing a recharge, and the charging case is lightweight and easy to carry. They also connect quickly and without complications, which is especially helpful when switching between tasks or moving around during the day.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hi MerisaC!
Thanks for the great feedback about the WH-1000XM5!
It is fantastic to know that you had such a positive experience from the very first use. We are so glad the clear sound and reliable noise canceling are making your music and calls more immersive throughout the day.
We appreciate you choosing Sony!
Best regards,
Estefany
- Rated 5 out of 5 stars
LE_WH-1000XM5
AndresD Posted
These Sony headphones are the absolute best purchase I could have made! The sound cancellation on these are absolutely supreme, along with the Ambient mode it works wonders no matter where I bring them they fit perfectly. The battery life is beyond AMAZING charges in minutes and stays alive for hours.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hi AndresD,
We're so glad to hear that your Sony headphones have proven to be the absolute best purchase, and thank you for your glowing 5-star review! The combination of supreme sound cancellation and the intuitive Ambient mode really makes every listening experience truly special, no matter where you take them. Plus, we're thrilled you appreciate the battery life—it’s designed to keep you connected for hours with just a quick charge.
Thank you for choosing Sony. Have a great day!
DiegoV.
- Rated 5 out of 5 stars
Better than the XM4
PaoloV Posted
Had these for more than a year and thought I’d leave a review. These headphones are probably the best noise canceling from Sony. Better bass than the XM4s and battery life. I get at least 22-25 hours of battery life paired with the iPhone 12 for the past year shocking. I don’t even need to max the volume because the noise canceling does so well with its smart chip. I sleep with no issues with these on haha. I like the headphone app in which I could change the sound settings to my liking. I listen to a lot of genres and it sounds clean. Audiophiles rejoice!!
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hi PaoloV,
You made the right choice! We're glad that you like the sound quality, battery life, noise canceling function, fit, and dedicated app of the headphones. Thank you for choosing Sony!
-Ralph
- Rated 5 out of 5 stars
Great option.
OsvaldoJ Posted
Really good build and sound quality, battery life and I love the case. I just wish they had more bass options and could be folded.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hi OsvaldoJ,
We are very glad to hear that you are enjoying the premium build, exceptional sound quality, and long-lasting battery life of your WH-1000XM5! We designed the sleek, streamlined silhouette and the matched carrying case to provide a sophisticated feel for modern travel. Regarding your feedback on the bass and folding design, we appreciate those insights; we encourage you to explore the "Sony | Headphones Connect" app, where you can use the built-in Equalizer to deeply customize the low-end frequencies to your specific liking.
Thank you for choosing Sony.
Regards,
Dominick
- Rated 5 out of 5 stars
Best headphones ever
CarolineR Posted
Great sound quality. Very lightweight and comfortable.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Brand response from SonyListens
Posted
Thank you for the fantastic review, CarolineR!
We’re thrilled to hear you’re enjoying the great sound quality and finding the WH-1000XM5 so lightweight and comfortable for your listening.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Rated 5 out of 5 stars
Best headphones!
Sirscott Posted
I love these headphones, they are the best I've ever had so far and I've had many other brands over 40 years. The build quality is excellent, and sounds amazing too. They are more comfortable than the wh-1000 xm4 and have better noise isolation. They still come with the cord with mic and extras for travel. I'd say they sound a little better but more improved is the comfort and battery life! The battery is significantly better. I'd recommend these especially at the sale price.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hi Sirscott,
Thank you for your fantastic review of the Sony XM5 Headphones! It's fantastic to hear these are the best you've had. We're delighted that the improved comfort, battery life, and build quality have impressed you.
It's great to know you're enjoying the enhanced noise isolation and sound quality, as well as the thoughtful travel extras. Your recommendation means a lot. Enjoy your listening experience, and thank you for choosing Sony! -Maria
- Rated 5 out of 5 stars
Sony knocks it out the park again!
JohnBanes Posted
Disclaimer: Heavily invested in Apple’s ecosystem of products. I watched a lot of videos and reviews on these headphones prior to purchasing so it was between Apple and Sony. I chose the Sony XM5s because I thought they felt more comfortable, their noise canceling is top notch and the sound quality seems more natural to me than Apple’s, this is purely subjective of course. Your mileage may vary. Build quality is pretty sturdy and I love the case as sometimes I have to to travel. Battery life is also pretty amazing as well, they claim it’s 30 hours and it just might be, haven’t done any actual test of my own. I love the Sony app for this as the amount of customization kind of sealed the deal for me as well. They can only get even better from here.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Brand response from SonyListens
Posted
Hi JohnBanes, You've made an excellent choice! We're thrilled to hear you like the comfortable fit, top-notch noise cancellation, excellent built quality, long battery life, plenty of customization options using the app, natural sound quality, and portable carrying case of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Rated 5 out of 5 stars
These are Amazing!
Michi Posted
I love these headphones. I’ve used them for over a month now and have to say I’ve honestly never had headphones that are so comfortable and fit so well. They’re my first pair of expensive over the ear headphones, so I was worried they would squeeze my head tight, but I’ve even fallen asleep with them and felt fine! I’ve worn them for hours on end, the battery does last a while even when not fully charged. The app for the headphones could be a little bit more user friendly and have a few bugs worked out, but it’s still easy enough to use. Pairing is simple, it even paired to the Bluetooth on my television. These are also my first noise cancelling headphones, and it’s really nice! It even worked well for me when I was sewing on my sewing machine and my partner was playing video games next to me. The music on a low volume was still enough to completely drown out everything too.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Brand response from SonyListens
Posted
Hi Michi, Thanks for the 5 star rating! We're glad that you like them. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Craig
- Rated 4 out of 5 stars
Best high end headphones in the market
DiegoG Posted
The Sony WH‑1000XM5 deliver exceptional noise cancellation, rich and balanced sound, and top-tier comfort. Battery life easily lasts through long journeys, and multipoint Bluetooth is a game-changer. While the sleek design feels a bit large, the folding mechanism is smooth and intuitive. For dedicated listeners and frequent travelers, these cans are a stellar investment—pristine audio in any environment.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hi DiegoG, thank you for your thoughtful review! We're thrilled to hear you're enjoying the exceptional noise cancellation, balanced sound, and long-lasting comfort of the WH-1000XM5. It's great to know the battery life and multipoint connection are making a difference on your journeys. We appreciate your feedback on the design, your input helps us continue improving. Thank you for choosing Sony, and enjoy the music! Regards, -Dominick
- Rated 5 out of 5 stars
Best Noise Canceling Headphones
Rebeca Posted
Honestly the best investment I’ve ever made. Literally cancels all the noise around me perfect for flying, studying and everything in between. Battery life is amazing , light weight unlike the Air Pods max these are so easy to clean and extremely comfortable!
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Brand response from SonyListens
Posted
Hi Rebeca, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Rated 5 out of 5 stars
Great high end head phones
JACOB Posted
Amazing headphones, very confortable with great noise canceling and very good sound quality, on the higher end for price but worth it as they will last for years. Only negatives are they do not fold down like the xm4s and xm6s and can get greasy quite easily
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hi Jacob,
Thank you for the fantastic 5-star review! We're so happy to hear that you're enjoying the amazing comfort, great noise canceling, and very good sound quality of your WH-1000XM5 headphones. It's wonderful that you feel they are a worthwhile investment that will last for years.
We appreciate your detailed feedback regarding the design changes and the material. Your comments are valuable to us as we continuously strive to improve our products.
Thanks for choosing Sony, have a great day!
DiegoV
- Rated 5 out of 5 stars
Sony WH-1000xm5 is great
Gilly89 Posted
Ive never owned quality headphoens until now. These Sony WH-1000xm5 headphones are pretty good at noise canceling especially when i pair them to Alienware M16 R1. Volume is great, design is modern, battery is very good, and connectivity great due to the fact that incan connect via headphone jack. Its got great audio quality for music and video games. The carrying pack is also simple and nice.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hi Gilly89,
Thank you for your feedback! We're thrilled to hear that you're enjoying your Sony WH-1000XM5 headphones. It’s great to know that the noise canceling, design, battery life, and connectivity are all meeting your expectations—especially when paired with your Alienware M16 R1 for music and gaming! Thank you for choosing Sony. -Maria
- Rated 5 out of 5 stars
Honest Ups and downs.
DianaOV Posted
These headphones are my absolute favorite. I was debating between the Apple, beats, and Sony but after trying them all out, these were superior. The noise cancelling is amazing. I love the clean look and color. They are so comfortable and adjustable to different head sizes. Comfortable for lifting and running. They do fall off when I work out abs or do push ups though. They don’t fold smaller for storage but the hard case is so pretty and protects them fine. Battery lasts soooooo long!
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Brand response from SonyListens
Posted
You made the right choice, DianaOV! We're glad that you are happy with your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Craig
- Rated 5 out of 5 stars
Best Buy with a best Purchase
ObrianL Posted
Exactly what I’ve been looking for.. top quality build, exceptional noise cancellation with a perfect fit that stays on during workouts .. easy to connect and control with impeccable sound quality.. highly recommend
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Brand response from SonyListens
Posted
Hi ObrianL,
Thank you for the fantastic review! We are thrilled to hear that the WH-1000XM5 headphones are providing the perfect fit and sound quality for your workouts.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
“Worth Every Penny!”
PrabinS Posted
absolutely love my Sony WH-1000XM5 headphones. The noise canceling is amazing — it feels like the world just fades away. Super comfortable, even after hours of use. Sound is rich and detailed. Battery lasts forever. Totally worth the price. Honestly, I use them every day now!
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hello PrabinS,
Thank you for choosing Sony!
We couldn't be happier to hear how much you absolutely love your WH-1000XM5 headphones. It's fantastic to know the noise canceling creates such an immersive experience, and that you find them super comfortable with rich, detailed sound and amazing battery life. Thanks for making them a part of your daily life! We hope you continue to love every moment with them!
Best regards,
-Fred
- Rated 5 out of 5 stars
Best of The Best
DaveEye Posted
Hands down, the finest pair of headphones this reviewer has ever worn. Sony took the best-selling, highly rated XM4s, and did the impossible: they made this successor twice as good. The ANC is *phenomenal.* The fit, finish, mic array, comfort, adjustability, bass response, smartphone integration and app control = truly amazing. I received no promo consideration for l these statements. Judge for yourself. (Image note: I use protective covers made by mimi mamo; they are not included with purchase)
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue
Brand response from SonyListens
Posted
Hi DaveEye,
A great big thank you for shopping Sony! Your purchase allow us to continue to do what we love and provide you with quality products. Your satisfaction with your new headphones is greatly appreciated. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing SONY! - Kris
- Rated 5 out of 5 stars
Quality Purchase
BryanttC Posted
Excellent pair of headphones, the size and comfort for my big head and i wear them continuously through airport flights. The sound is great quality and the noise cancelation works great they dont fold but the swivel motion avaliable to "flip up or down" the headphones. The battery life is exceptional unless i blatantly leave them on hy accident i always have about 60% even with continuous prolonged use. (Airport overnight)
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue
Brand response from SonyListens
Posted
Hi BryanttC, Thank you for sharing your wonderful experience with your WH1000XM5! We're so pleased to hear you like the size and comfortable fit, great sound quality, top-notch noise canceling, and exceptional battery life of this headset. Thanks for choosing Sony! -Sam
- Rated 5 out of 5 stars
Perfect for any situation
FabianL Posted
I have been using these for work at my office when I speak with clients as well as dailys for the gym/free time. Going on about 8 months with them. Love the fact that they are comfortable, can connect to work & personal phone or whatever 2 devices. Easy to clean. I sweat a lot @ the gym and and have no issues with cleaning them with a baby wipe/damp towel every time. Noise Canceling is great! 9/10. With NC off it's perfect for sound and being able to walk aware of your surroundings. Battery like is A1, I use them about 8 hours a day and can't remember a time they have every ran out. Charging is quick. Will Def buy these again or newer model hopefully when they no longer work.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Brand response from SonyListens
Posted
Hi FabianL, That's great! We're very pleased to hear you love the comfortable fit, multipoint connection feature, easy to clean, excellent noise cancellation, long battery life, quick charging, and great sound quality of your Sony XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Rated 5 out of 5 stars
Immerse Yourself in Pure Sound, wherever you go
HimaniN Posted
Review After 1 month of using: It delivers an unparalleled audio experience with exceptional noise-canceling capabilities. The sleek black design is both stylish and comfortable, making long listening sessions a pleasure. The touch controls are intuitive, and the battery life is impressive. Whether you're a music enthusiast or a frequent traveler, these headphones are a top-tier choice for immersive sound quality and effective noise cancellation.
I would recommend this to a friendThis review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Brand response from SonyListens
Posted
Hi HimaniN, Thank you so much for taking the time to leave us an amazing review of your Sony WH1000XM5! We're glad you like the excellent sound, sleek design, comfortable fit, intuitive touch controls, long battery life, and fantastic noise cancellation of your Sony WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam