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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2000 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,000 reviews
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Sony headphones!!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased some headphones for my daughter, she has loved them every second since getting them, they have provided great audio, great comfort, and overall a great experience and I recommend buying them!!! My daughter LOVES THEM!!!!!! Great connectivity, connects to iPad phone anything quickly and efficiently. Great battery life, my daughter could use them from wake up to go to sleep, and they would still work! The sound quality is very high and she enjoys using them listening to her favorite songs, watching YouTube videos, scrolling on TikTok everything!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarisolB,

      Thank you for choosing Sony!

      We're very glad to hear that your daughter is enjoying her WHCH520 headphones and that they’ve become an important part of her everyday activities. It’s fantastic to know that the great audio quality, comfort, long battery life, and reliable connectivity are enhancing her listening experience across all her favorite devices and platforms.

      We deeply appreciate your recommendation and are so happy these headphones have exceeded your expectations.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound’s good to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort of these headphones are excellent for the price. And battery is awesome! I don’t mind that they’re not noise canceling because I have an active young daughter and need to be able to hear what she’s up to. Also, we have a puppy and cat, and I can tune out their fighting with more volume or keep it low to listen for serious trouble. My one concern is the ear pads / covers are easily removed by my puppy and can be tricky to put back on. Otherwise, this is a solid product that I’m happy to recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for this wonderful and insightful review, JohnM!

      We are delighted to hear that you find the sound and comfort of your WH-CH520 headphones excellent for the price, and that you're getting awesome battery life out of them.

      It's particularly rewarding to hear how well these headphones fit into your busy life! We appreciate you choosing a non-noise canceling model specifically so you can stay tuned in to your active young daughter, as well as monitor your puppy and cat—that’s a great example of using the right tool for the job!

      We also appreciate your valuable feedback regarding the ear pads/covers being easily removed by your puppy and tricky to put back on. We understand this is a genuine concern, and feedback like this is important for our design team to consider for future durability and maintenance improvements.

      Thank you again for your strong recommendation and for choosing Sony!

      Best regards,
      Gus,
      Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely no regrets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this . I work in on cars so i needed something durable. This was it . They are comfy, durable, super long lasting , and sound great . Ive smaked my head on side mirrors more times then i can count + have dropped them and they have yet to break . They were a great price as well . I have no complaints. I really love how long the batteries lasts . Ans how quick charge they are .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kendra,

      Thank you for the fantastic 5-star review! We're thrilled to hear that the WH-CH520 headphones are holding up to the demands of your work. It's great to know that you find them durable, comfortable, and a perfect fit for your needs. We're also glad you love the long battery life and quick charging.

      Thank you for choosing Sony, and we hope they continue to serve you well on the job!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headphones I’ve Ever Owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I had some Beats headphones that broke after having them about 5 years and they cost about $300. They cracked maybe like the second year of having them when I dropped them. So I was in search of new over the ear headphones since earbuds fall out as I’m sweating and working out. I came across these which were $40 and I thought that’s pretty great for Sony headphones. No matter how much I sweat there is no malfunction. There is a headphones app that you have to download in order to link the headphones to your phone and play music. I did that with no problem. Now the app is super cool because you can choose the sound quality of how you prefer to hear music and set it that way on the app. Never have I ever had a pair of headphones do that! I haven’t used that option yet because the sound is already great! They do not fall off if I run. There is also a built in mic. There are 3 buttons. To power on, choose the next song or go back. If you long press it can also change the volume up or down. You can turn off the headphones by using the power button or you can turn them off using the app. The app collects data such as how long you were wearing the headphones each day. It also tells you the battery life. Now I’ve been using a these headphones everyday for about 3-4 weeks, an hour a day and on one single charge. It still says 100% battery. Also in the app there is a listening log which shows the songs you’ve listened to. I’m sure there are a lot more functions but I just haven’t played with it enough. Overall I’d give these headphones a 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones Are Top Notch!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony headphones…literally I have 3 pairs…one for working out, over the ear headphones for meditation and a pair I use for walking the dog. Yes, Sony headphones are that serious for me. The sound quality is AMAZING and they hold up well under my sweat during intense exercises. They also stay in place during strong movements such as jumping rope and jogging! The battery lasts FOREVER! One charge last several days without recharging! Great product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QUETT,

      That's fantastic! We are so happy to know that you love our headphones and that you are satisfied with their amazing sound, exceptional quality, and long-lasting battery life.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to set up, and very comfortable to wear for hours. I love the sony headphones because the ear pads support your ears and keep them from hurting and getting sore. It’s also nice that you can adjust the headphone, through the two sides. My favorite thing about these are that they are lightweight on your head.Soundwise I am very satisifed, the quality is great. You can use either standard audio or 360 audio, its a really cool feature they implemented. The battery life is 50 hours which is pretty long, and great for those who will use all day long like me who uses them to listen to music while studying. I reccomend downloading the sony app to set them up and partake in all of the additional features they offer. For $40 you can’t beat a great deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cindyy,

      Thank you very much for sharing your awesome experience with the WH-CH520 Wireless Headphones! We are extremely pleased to know your satisfaction with its the very comfortable fit & lightweight design, ease of setup, exceptional sound quality, long-lasting battery life, reasonable price, and amazing features. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for your honest feedback and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort, Weight

    Rated 5 out of 5 stars

    Affordable Product from SONY !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a month and it’s good and comfortable to wear. Clear voice and mid’s. Bass lacks in a minimalist way. Light weight and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Budget Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these headphones for the past 2 weeks and so far I have liked them, the sound quality on these are great for the price and you can change the bass using the app it comes with. The fit on this is okay since it does come off kind of easily during activities such as working out and running but comfortable for on-ear headphones. I would definitely recommend these headphones for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent comfort and great sound for size and price. Surprisingly long battery life, went two days without charging with 30-45 minute use. USB-C charge. Only negative is on headphone controls get some time to get used to. Also not sweat proof.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good budget headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good budget headphones. The sound quality is good. The connectivity is good. The battery life is good. They provide very good value for the price. I use them with my Galaxy S22 when traveling. They also work well when using the fitness room, or on a walk.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A great headphones for everyone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These budget headphones are shining in terms of light weight and sound quality considering its price. Especially in sound, it is much better than I thought. The overall tonal balance and resolution far exceeds my expectation at this price range. I have been an audiophile and experienced a lot of premium headphones and loud-speaker system. But with this one, I can even listen to classical music without any major annoying points. It can most of the Pop, RnB, soul, Jazz music. It is still good with metal and rock genres, but these are not Grado's headphones. Also, the duration of battery time is wonderful. The only downside could be no ANC although these cans have a really good passive noise cancellation. If you are not reluctant to wear on-ear type headphones, I strongly recommend this product to anyone especially when discount is available.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great pair of headphones headphones, Bluetooth connectivity flawless the sound is great and not overpowering the ears. It doesn’t have as much base as one would want, but how much do you really need when it’s over your ears? Overall, I would give it 4.5 out of five due to the fact the battery doesn’t last forever but it’s OK. I would highly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality for the price. Needed something for the gym and this definitely gets the job done. Even my girlfriend got a pair after she tried mines on. Definitely would recommend to anyone looking for budget headphones. And let’s not talk about that battery life. Compared to my AirPods, this is way better. 11/10. They’re even good for work! (If they let you wear em)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    A steal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphones Sound is good, and they hold a charge extremely well. They are also adjustable and very comfortable - I often forget I’m wearing them (fell asleep with them on once! Lol) Sometimes I have a few rare connection issues but I’m still happy with them and prefer them to my other headphones. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PickyPicky,

      That's amazing! We are so happy to know your satisfaction with the outstanding sound quality, long-lasting battery life, very comfortable fit design, and superb performance of the WH-CH520. We are sorry if you had encountered a Bluetooth connection issue. The WH-CH520 is designed to provide reliable and stable connectivity during various activities. However, certain factors such as distance, signal interference, and the environment can affect the connection. To troubleshoot the connection issue, check out the following link:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00097458

      I hope this helps.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony A New Lifestyle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont leave the house without them. Great quality and sound. Connected to my iphone and laptop with no issues. I also love that I can workout with them. As a matter fact I will never leave my home without them. The best sound quality, comfortable on my ears, and I get massive compliments! From working out to personal phone calls to work meetings and just rocking out at my desk I never take them off. My new Sony headphones are the best compliment to my daily wardrobe and lifestyle. #morecolorsplease

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There color of the headphones are really nice, and it seems to last so far. The quality of the audio is pretty good too. They are comfortable but when worn for long periods, my ears do start to hurt. The battery life is great! I’ve been using them for a week straight and there’s still charge and I used them for about an hour daily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing. They block out the noise, they cover the ears, they fit comfortably, the sound quality sounds like a movie theater. I really do recommend these. And the battery life is insane. I haven’t charged these for 3 days with all day use and they’re still fully charged. I’d choose these over beats any day.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Got sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for my daughter. At Six years old, its really easy for her to connect to her tablet. Sony always has great quality products with great sound. The only downfall for her, she says it needed more color then just bing just black. But other than that, I highly recommend these for kids

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, DanielA!

      It's truly a pleasure to hear how much your daughter is enjoying the WH-CH520 headphones and how easy they are for her to connect to her tablet. We design our products to be user-friendly, and it's so rewarding to know they are a great fit for all ages. It's also fantastic to know you trust Sony for great quality and sound.

      We appreciate the feedback about the color options. We are always looking for ways to improve and expand our product offerings, and we will be sure to share this suggestion with our product development team.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Sony headphones great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones it does it purpose very comfortable and light weight I bought three pairs my family are enjoying them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your wonderful review, YessicaB!

      We are absolutely delighted to hear that you and your family are enjoying the WH-CH520 headphones so much that you bought three pairs! That is a fantastic compliment to our design.

      It's truly rewarding to know that the headphones are not only serving their purpose but also that you find them very comfortable and lightweight. We specifically designed the WH-CH520s to be great for all-day listening, so your feedback is a great validation of that effort.

      Thank you again for choosing Sony for your entire family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great affordable headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome! Really long battery life, great sound, extremely comfortable, and minimal size!! I recommend these to anyone looking for an affordable pair of over ear headphones!

    I would recommend this to a friend
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