Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $332.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1532 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,532 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    np with it so far, easy to use, fits well and sounds great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great noise cancelling headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent to best buy to get a setup so I could understand the dialogue on TV because my hearing is not so good. The salesman put together a nice combination of headphones and receiver. He did an excellent job of providing exactly what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Active Noise Cancelling Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a BOSE ANC headphone for two years and was looking for another pair. I thought the BOSE were great, but after doing some research and an actual hearing comparison I decided to go with the Sony headphone instead. I was also disappointed in BOSE when they discontinued their trade-in program.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cancel out the noise perfectly! Are also very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good, but can still be improved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting to buy this headphones for a long time because of the price, when I finally decide to do it, I got the black one, I have just two complains that are also the reason I didn’t give it five stars. First my ears don’t really fit entirely inside so after some hours of use it starts to boder me, different os the Bose Q35 that are the most comfortable ones I have seen , second it is impossible to par it with the app in my iPhone 7 , tried everything and it doesn’t connect, besides that it looks good and sounds very good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound and comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and they are very comfortable. Look great also.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for noise cancelling. Very comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable headphones. Very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Ever Headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with clear crisp sound. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the top headphones I’ve ever bought, the noice canceling feature is very impressive and the ability to turn it on and off is handy. The equalizers and different surround sound settings are a bit confusing but helpful at times. They’re perfect for on the go listening and simple home use, I’d definitely recommend this pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in Noise cancellation

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problems with mic when I am on discord and also speak in game with push to talk. For some reasons, others cannot hear me on discord from headphone mic. I had to buy a cable with mic and then connect audio and mic cable output to my PC. Apart from this, rest is top quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic noise canceling. Battery life is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset, great sound, comfortable, wireless is great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Gift for my daughter

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did the trick for Bluetooth headphones for my daughter as a gift. She loves the long battery life and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have tried, fit great, comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. Sound quality is awesome. Blocks outside ambient noise - if you are flying and don’t want to hear babies crying or your neighbor’s conversation these are for you. And if you do want to hear someone talking to you you don’t need to take them off just put your hand next to the earpiece and presto!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Noise cancelling headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. They have pretty good sound, but what you are really buying them for is noise cancelling, which works great. Do not be mistaken thinking these will block out conversations, that's not how noise cancelling headphones work, they block certain frequencies better than others. The reason they are 4 not 5 stars is they could be a little more comfortable, and two people share these. It gives one of them headaches after a bit, but the other they work great for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones! I had the Bose quiet Comfort 35 for 1 1/2 years and I like this pair better! Very similar but a more immersive and exciting sound signature! Both were very clear sounding but these were more full sounding in general. I like the noise cancelling better on these with more options comparatively as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great first pair of noise cancelling headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Great sound and pretty easy to use. Really like the easy to use app and features it offers for sound control. My only issue is that I can't charge these on anything but a computer. If I go on a trip and I don't have a laptop, I am pretty much done after 30 hours of play. I don't plan on buying a laptop just to charge a pair of headphones either. It clearly states in the directions to not use a wall plug or battery station to charge these as it may cause permanent damage.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, amazing sound, very confortable.

    I would recommend this to a friend