Customer Ratings & Reviews

The headphones are awesome! Best wireless headphones I've ever owned. However get them in Black! The black look incredible! The beige look dull.

After trying both the Bose and the Sony noise cancelling headphones the Sony comes out on top in noise cancelling and sound. The in app equalizer helps adjust everything sound related and is really cool once you get it connected.

I've been looking around for a set of noise-cancelling cans that I could bring to work to helo me focus. These fit the bill. NC is excellent and audio quality, while not a match for my HD800, is good enough to help me pass the day.

The headphones were amazing if I was being really honest. The ANC was spot on when compared to category leaders like Bose QC35. But, I returned after a week since I couldn't wear it for more than a couple of hours at a stretch and the earpads and tight fight made my ears sweat every time. I ended up switching to the Bose and have never looked back.

Compared to the Bowers-Wilkins cans I settled on, Sony's had good not stellar sound, even it was more customizable and had marginally better noise cancelling Comfort is middling. I had a sore crown after a short while. Bluetooth the was the real deal killer in that it couldn't handle being connected to two devices at once. Moving from desktop to phone was too cumbersome.

I was very happy with these headphones and all of its features. Its very nice to be able to listen to music completely soundproof, and still be able to hear someone with just the movement of your hand. Sound quality is extreamly good.

The Sony WH1000XM2/B excel at noise canceling (NC). I have owned 2 other high-end noise canceling headphones (one pair in-ear, the other over-ear) and can say that the Sony WH1000XM2 noise canceling feature beats them both hands down. Out of the box with no tweaking, the noise canceling is very good and the audio is above average but not spectacular. As a general rule of thumb, I usually avoid the apps that everyone pushes with electronics these days, but because I thought I could get more out of these headphones, I installed the app. THE APP MAKES A HUGE DIFFERENCE! Most notably, the NC optimizer tool in the app will fine tune NC based on your current environment. For me, that environment was atop a riding lawnmower on a breezy Sunday afternoon. With the engine idling fairly high, I optimized and was able to trim what I would estimate as another 50% of the ambient noise from my ears. The audio felt a bit muddy as a result so I again used the app to tweak the EQ and activated the "atmospheric pressure" tool. I was able to find a nice balance that added crispness to the treble, power to the vocals, and body to the bass--and was able to eliminate some of that "underwater" feeling created by the soft, sealed fit of the muffs. As for the design and fit of the headphones, I found them very comfortable and fairly lightweight compared to my other cans. The muffs naturally cancel out a lot of surrounding sound so if you are just in a library or at home on the couch there is no real need to turn on NC. The right ear controls the headphones. There are physical power on/off and NC on/off buttons on the right muff. The surface of the right muff also acts as a "touchscreen" to control settings like pause, mute, volume up/down, track forward/backward, answer phone, etc. The controls are simple enough to remember. I have, however, used similar headphones that have been a bit more responsive to the touch. Nonetheless, the feature works and the commands are easy to remember. My ears did get a bit sweaty outdoors in relatively low humidity and 70*F air temp after about 30-45 minutes of tooling around on my tractor. The storage/carrying pouch is rigid which adds a little extra protection to your headphones when throwing them in a purse, backpack, suitcase, etc. I am a bit concerned that these headphones will crack on me at some point if I am not careful or if I let the kids borrow them. I have used others that feel more sturdy (and also heavier). If you are prone to breaking things you might want to keep that under consideration. Battery life is rated at 30 hours w/ noise canceling, 40 w/o. Those are good numbers that I cannot vouch for as I will likely never go that long without throwing them on a charger. Speaking of chargers, there isn't one included with these headphones. You get the case, an airplane adapter, and a cable for the "wired" experience. Overall these are very good overall headphones and come in at a price below similar high-end cans. Packed with features and technology--and noise canceling that sets the bar for its class--you cannot go wrong with the Sony WH-1000XM2. And remember, INSTALL THE APP as it will improve the experience immensely.

I’ve only had these for a week, but what a week it’s been! I flew to Europe with a crying baby next to me, put these puppies on crying baby no more. The icing on the cake is the music through these are clear, and incredible!

After trying on every pair of NC headphones in my local best buy, these were by far the best at noise canceling. Their bass response is great, and built-in gesture volume/track control is awesome. I highly recommend these.

Really good headphones. Very comfortable. Sound quality is pretty good.

This is a fantastic product! Looked at all options...narrowed it between this and the similarly priced Bose. The Sony 1000XM2 was way better hands down. Have used it for about 9 months...absolutely fantastic product

these are very good noise cancelling headphones, i owned the bose before, these sound crisper, better. i use these for my tv mostly at night, just watched Jumanji and it was amazing sound. however i do feel the bose is more comfy

These are great!! The sound quality is superb and the noise cancelling function allows me to listen to music or watch movies uninterrupted while traveling on a plane or a train.

love it so much！the sound, the surface, the quality, all aspects!

Bought this for my wife. She uses it daily to escape from stress, the noise canceling is great, it still works amazingly. Great sound for both general listening and phone use.

Easy to work out with at gym, no more phone to look or swipe at.

Simply put...these are some of the best headphones one can buy! The noise cancelation is second to none and the sound clarity is amazing! Make sure to download the app to these as that only enhances the experience!

I tried these in the store and was very happy with the quality and bought them for my son for an overseas trip. He assured me they were amazing at cancelling out noise on the plane. Considering buying them for myself!

I have been using this for years now. It is super easy to connect to devices like iPhone or iPad. It’s super bass is good to hear music from iTunes or Spotify. Truly a musical experience.

This is a really nice headset. At super high volumes, there does seem to be a little distortion, but I would hope that no one listens that high, since it would be damaging to the ears. The noise cancelling is top notch.