Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $332.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1532 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,532 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Still working great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter, great sound, noise canceling works better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas, he loves them. Great sound quality and noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Only set back is using them on the computer to do Skype meetings. It does NOT work plugged in for the microphone part! Sound is Amazing though. Too bad I had to exchange them out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! And now a great value with the price drop when the newer model came out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these sound amazing. The build quality is on point. I would recommend highly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise canceling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling feature of this product is the best among three nc headphones of the same level

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    It Raises the Bar for Wireless Headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With seven Bluetooth headphones from different brands, my experience had been subpar due to limitations that affected the sound quality. Noise canceling only made the experience worse. Being an audiophile, I get dissatisfied quickly if the music I am listening to sounds less than impeccable but once I tried the Sony 1000XM2 I was a convert. I will refrain myself from comparing this with the other two good and popular headphones that were released this year. If I did compare, the 1000XM2 would easily be the winner, especially in the noise-canceling department although I have not had a chance to review the other two in depth other than trying them at the store. Still, that was enough for me. This Sony sounds superb for a wireless headphone. Actually, quality over Bluetooth sounds just as good as wired does with a slight difference: it is a bit louder when wired but not that significant. The air pressure sensor is a killer feature in my opinion. It adapts to all environments and gives you an amazing experience when flying aboard an airplane. It is incredibly comfortable and you can have it for hours on your ears without having a headache like other headphones. At least that was my experience. The noise canceling capability is probably the strongest available in the market and it picks up almost no wind noise. Touch control is another feature that is easy to fall in love with. Your hands on the ear cup will lower the volume of your music and use the microphone for conversation with people without removing the headset. Slide you fingers up or down and the volume will increase or decrease. Slide them forward or backward and the next or previous song will play. No buttons that you can never remember where they are. A welcome and stellar ambient sound control gives you the ability to hear important sounds while you are listening on the move. You surely do not want to miss important announcements, especially at airports. It has a sound position control that gives you the option to choose the sound to come from whatever direction you want as if you had speakers that you could move around you. That is not important to me but it may be for many people out there. If I were to complain about something, I would say that not being able to pair with multiple devices at the same time is a bit disappointing because Sony decided to use Bluetooth 4.1 instead of 4.2 or 5. The other two competing products can do that but I still prefer the 1000XM2. In addition, the headband is made of plastic while I’d prefer metal but as long as it lasts, I’m not worried about it because it makes it lighter. However, Sony did an outstanding job with everything else. Again, the most important thing to me is sound quality and this headphone does not disappoint. It even upscales your compressed music files but I must admit that I am extremely impressed with all the other features too. They all work remarkably well, especially if you use the app. Battery charge easily lasts a day of heavy use or a few days if you use it sporadically. This Sony headset definitely raises the bar for the entire wireless headphone industry. Great job, Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cancels out all background noise!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these headphones because i work in an open office and they really cancel out how loud it is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these sooo much! The sound is excellent and love how you can block out everything g!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my military son who needed noise canceling headphones phones and he loves them,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy these headphones after comparing to Bose reviews swayed me and sound quality sold me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones. Noise canceling feature is great for when I need to get work done without distractions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than any I've had previously but you may not hear someone trying to speak to you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Head Phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these head phones! The sound cancelling is excellent and these are work great when in public.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for long listening in loud places

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is an amazing product for people who can appreciate music and great for blocking out noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I wish was better is the Microphone for Phone calls. Great Sound and Great Noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I've ever used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. For someone who travels on flights frequently, these are must haves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Was a little hard in the beginning to get adjusted to where all the functions were on the headphone. But it does keep all the outside noise out. Would recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife x-mas gift

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves them. I highly recommend them if would like noise cancelling capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic Noise Canceling Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what an incredible experience!! I'll never make another flight without my Sony 1000XM2 Headphones. Quiet surroundings, comfort fit with fantastic clear sound - what else do you need?

    I would recommend this to a friend