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Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,531 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones ! Noise canceling so it’s perfect for when the wife is talking to me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Option for sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets sound great and compared to the Bose, have more options for listening preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are premium headphones, sound great, great quality, noise cancelling is awesome, love em

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but once you start using this great technology, you will soon forget how much you paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price! The adaptive cancelling makes them great for any environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve Ever owned!!! Sound is incredible and noise canceling is tremendous!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty nice sound , good qulaity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sound and functionality. The quality of the material was also a good reason to buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abdul, Good to know that you are happy with your purchase! Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. Regards, -Jay sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 1000 mkII headphones are the best in the market amazing sound quality and noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphone but not as good as Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several headphone this one came in second for me, Bose are much better with the noise cancelation, the sound is good the touch control are not that helpful but they are there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but a little uncomfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as my summary says. Comparing to the Bose, I think the quality of sound is much better with the Sony. However, if you're main purchase reason is noise reduction, then go with the Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of headphone I have owned. Got the Black Friday price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to take on flights and also for watching videos at home when others need quiet

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, not only the noise canceling feature but hearing all the nuances of the music is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - 1000XM2 Premium Wireless Noise Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift from my wife and I love it. The swiping with fingers option is very good and easy to talk to others while listening to songs by just touching it with palm.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound with comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated at price but, glad I jumped in. The sound is superb and noise canceling is terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set of Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these hoping they would be more comfortable than my last pair of over the head headphones and they are 10x more comfortable. Very happy with my purchase: Battery lasts a long time, noise cancelling is very impressive. The only drawback is that sometimes when my phone and hand are in my pocket while walking, the signal gets disrupted. I would hope it would be a little stronger to handle that, but it is a minor issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item when studying. The noise cancelling really helps when I study at school.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My own little world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to use when doing school work and when my anxiety acts up. The ANC is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Unreal Sound with Touch Features!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are hesitant about purchasing these headphones, due to the price or because you might have heard a friend tell you another competitors are better, well DON'T! Buy these ASAP. You will not be happier. Alot of wireless headphones nowadays are offering alot of the same features that come standard, but these SONY headphones are out of this world. I have the BOSE Quiet Comfort 35's and those have been my go to headphones for a while now. These SONY MKII 1000x are BETTER! Sound quality is amazing. Headphones are super comfy, and the battery lasts for a whopping 30 hours! Noise cancellation is awesome and does it's job 100%. I love the option to drown out noisy people on public transportation, or simply just sitting on your front porch trying to relax and soak up the outdoors! Where these headphones take it to the next level is with the touch ability on the side of the headphones. I never had the chance to own and test the original model with touch sensitivity, but with the mkII I find that option to be very helpful. I'm sure you can name more than a few times where you are listening to headphones and someone asks you a question and you have to take your headphones off or reach for the phone to pause the track and say "what?". Well not anymore because with the mkII all you have to do is reach with your hand to cup the right earphone and it will either pause the track, or cancel the noise cancellation. Awesome indeed. I can't say enough about these headphones. They are worth every penny and highly recommended. Usually I try to find at least 1 flaw with an item I review, but I have nothing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio and noise cancellation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is great. Headphones are comfortable with good noise cancelling.

    I would recommend this to a friend