Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $332.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1532 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,532 reviews
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife and she claims they are fantastic and loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got the warranty for these. My daughter cracks them and they replace them for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great Black Friday price, definitely a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $$ well spent. Just when I thought nothing could beat my pro-studio beats here comes the Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose cannot compare it to Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose cannot compare it to Sony because of the technology of the headset makes it twice as good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money. Definitely worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust me, Sony is better headphone I ever had. I have Bose too but I like Sony better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great voice delivery, nice range and smart features make it powerful headphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headphone. Sound's great. Really comfortable to wear and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent noise canceling headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones are the best! Just used them on an 11 hour plane flight, peace and quiet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not perfect

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. It’s not super easy to pair like other earbuds I have. And if you touch one side it’ll do something to your music. Even if you don’t want to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend this to anybody charge as fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelation. Very comfortable. Touch features are cool. The app is the best part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift for my future daughter-in-law. She loves them especially when she is flying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, well made, great Sound Quality. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing, just speechless!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I could find a pair of wireless noise cancelling headphones that could beat my Bose, but I DID! These Sony headphones sound absolutely amazing! The sound is clear, clean, crisp, rich, and full. After charging them fully and downloading the Sony headphones app, pairing was quick and painless. The app is not absolutely necessary unless you want to tweak the settings of the headphones. I used the app to adjust the EQ levels to my ears liking and boy do my ears like these! They not only sound wonderful, but are comfortable to wear for long periods of time. The noise cancelling in these headphones is fantastic, the fact that I can put my hand to my right ear and shut it off quickly to hear what someone is saying is a really cool feature. I took a little but to adjust to no buttons on the headset, but I like the responsive touch on the right side to adjust the volume, track up, answer calls, etc... The voice assistant feature was fun to send a quick text, or to tell it to play my music. Call quality is the best I have found in any set of headphone I have ever used. The callers sounded better than I could have expected and they couldn't believe how clear I sounded on their end. I don't usually use that feature because they are usually lacking greatly, but not on these Sony headphones. I hate to admit this, but these blow my Bose out of the water! I am astounded at the quality, I didn't think Sony had it in them. To date these are my new favorite headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are still kickin years later. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as a gift or for yourself!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother got this headset and loved it. He said it works just as decribed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling put out too much pressure for me. But I loved all the features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for another family member. 1st time we received so many compliments.

    I would recommend this to a friend