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Customer Ratings & Reviews

Your price for this item is $332.99
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The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1532 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,532 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave it as a gift to our 26 year old grandson and he LOVES it. There are no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Just wish they fit smaller heads better (Just 1/4" would be better).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and they were so incredible I am going to purchase for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones I would recommend if you like head phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones! I use them for work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Use them for work and they are exactly what I needed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyL, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my nephew and he absolutely loved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the headphones-does block out background noi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely worth the price. It’s extremely high tech in hi-def. very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are great and easy to use. Love that they are wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finest noise cancelling headphones!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! The deal on this for 200$ is the best for this class of headphones.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. More on the higher end but you get what you pay for. Excellent item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok if you only plan on connecting to one device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great only problem is when you have connected to multiple devices they start to disfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this. Works great. Also got it on Sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were exactly what we were looking for, no complaints here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband and these are awesome... he loves them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t rocks when it comes down to sound and pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really am happy with this product very well made and works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey and a little bulky. But these headphones deliver good sound and noise cancelling function REALLY works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bass Sound Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with high quality bass sound. Except it did fail after 2 years but Sony replaced it with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download the Sony app to pair with the headphones, result was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievably great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones offer amazing quality the touch features are a plus

    I would recommend this to a friend