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Customer Ratings & Reviews

Your price for this item is $279.99
The previous price was $349.99

Customer reviews

Rating 4.7 out of 5 stars with 10001 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Rating 4.6 out of 5 stars with 25 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 10,001 reviews
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Tik tok made me buy it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been on the hunt for the best work out headphones and when I tell you I’ve been running back and forth to Best Buy three times in the past two weeks. These are the best ones to purchase because of the research I did for the best recommended ones in the market after my last two attempts at finding “the one” mind you, I’m not an electronics person but I was looking to become physically healthy again and needed to find the right tools that will help me make it fun. I first purchased the Beats by Dre fit pro - I brought them to the gym and everything was fine at first but I noticed they hurt my ears because the buds that pop in are so thick and it always felt like it would fall out of my ears. After the second time in the gym, the right side completely stopped working and I had to return them. However, I did really like the noise cancelling feature and base in them. They weren’t waterproof as I had thought or they may have been defective. Fortunately I returned them and purchased the AirPod pros 3rd generation. I thought they would be better because I have an iPhone and the sound was great once you customize it but it would literally NOT fit in my ear/it kept popping out and I know I could’ve ordered these silicone tips to make them fit but it’s so inconvenient to have to carry two separate cases and pop the silicone on and off every time I use them. Plus, someone else said even with them on they still wouldn’t stay put. At my wits end, I looked on TikTok what everyone recommended and compared - I somehow landed on reviews for these Sony headphones and I’m glad I took a chance. I also recommend you look at the videos to get a more detailed review on them. I took them to the gym and they stayed put! Yes I also sweat on them because I was running and walking on the treadmill for 60 minutes straight and they are still working. They are easy to clean because the padding is a harder leather like material and they are soo soft! It’s like a cloud over my ears. I love that it also folds together, and is adjustable - it hugs your head nice and snug without giving you a headache. The noise cancellation on them is impeccable! I can barely hear anything else outside of them when I turn them on and I find the “touchscreen-like” controls on the side useful instead of having to tap a button and being unsure if they were pushed hard enough. It makes running on the treadmill so much easier as well as keeping them clean when my hands are sweaty. I love how I can swipe in different ways to move the controls (Up=louder/Down=lower volume/double tap=pause/swipe right&left two times skips songs or goes forward) and the most useful control is covering your ear over the headphone and it will disable the noise cancellation if someone/something needs your immediate attention. The battery life lasts so long. I was using them for an hour and they are still at full battery. It doesn’t take long to charge them either! I love that these headphones look aesthetically pleasing it comes in black and grey (I bought the grey because they also look beige/nude/neutral colored to me) it’s the right balance between not too skinny & not too bulky. They come with their own protective case and a bunch of extra things like a plug for an airplane, a wire if you want to connect it to your phone I think, and it’s charging cable. I recommend these headphones completely as I have also found out my supervisor has the same ones but in the color black which is awesome and makes me feel like I made the right choice. I definitely won’t be going back to Best Buy for a return on these. I recommend you always purchase the coverage on any headphones you buy so that you’re covered if you buy any that just don’t work for you. TLDR: -I’ve been back & forth trying to find the best headphones -Noise cancelling & touch screen like controls -Perfect for the gym especially on the treadmill -Cloud like cushion/Easy to clean/No headache -Long battery life/Short charge time -Great base and music -Comes with protective case and wires -Sleek & aesthetically pleasing neutral colors -Sweat proof -Always buy the care coverage so you can return them if it doesn’t work for you Yes they are a bit pricy but it is worth every penny. Some prefer this over the AirPod Max because of the case, quality, and it looks better overall. Mind you the AirPod Max is $400+

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PreciousS, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Sony WH1000XM4 - A Sonic Masterpiece in Noise-Canc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired the Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones in Silver, and I am utterly impressed with the audio quality, comfort, and advanced features that these headphones offer. First and foremost, the noise-canceling capability of the WH1000XM4 is nothing short of exceptional. It effortlessly drowns out ambient noise, creating a serene listening environment. Whether I'm on a noisy commute, working in a bustling coffee shop, or flying, the headphones effectively block out unwanted sound, allowing me to immerse myself fully in my music or podcasts. The sound quality itself is outstanding. The headphones deliver a rich, detailed audio experience with deep bass, clear mids, and crisp highs. The immersive soundstage makes every genre of music come alive, providing a truly enjoyable listening experience. The LDAC support ensures high-quality wireless audio streaming, maintaining the integrity of the audio even when listening via Bluetooth. Comfort is a key factor for me in choosing headphones, and the WH1000XM4 excels in this department. The plush ear cups and headband make extended listening sessions a breeze. The ergonomic design not only provides a secure fit but also contributes to effective noise isolation. I can wear these headphones for hours without any discomfort. The touch-sensitive controls on the ear cups add a touch of sophistication to the user experience. Adjusting volume, skipping tracks, and taking calls are all easily managed with intuitive gestures. The inclusion of sensors that automatically pause playback when the headphones are removed and resume when worn again is a thoughtful feature that enhances convenience. The battery life of the WH1000XM4 is impressive, offering hours of playback on a single charge. The quick charge feature is a lifesaver for those moments when you need a boost in a hurry. Sony's Headphones Connect app further enhances the WH1000XM4 experience. Customizable EQ settings, adaptive sound control, and firmware updates can all be conveniently managed through the app. In conclusion, the Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones in Silver are a true standout in the realm of premium headphones. With their unparalleled noise-canceling technology, superb audio quality, and luxurious comfort, they are an investment in a superior audio experience. If you're a music lover or frequent traveler, these headphones are an absolute must-have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LananhD, Thanks for sharing your detailed feedback. We are glad that you like the features and capabilities of your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Definitely worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting to buy these headphones for a while and I’m so happy I did. They are so amazing and I love the way they look especially the rose gold accents. The sound quality is also amazing I listen to a lot of metal/oldies and my favorite songs sound wayyyy better now. The battery life on them are also great they last quite a long time. It’s also super easy to connect and disconnect them. I mostly use these when I’m painting or cleaning so I have no issues with it slipping off my head. One of the biggest concern I have was if they hurt your ears and I’m happy to see that I can wear them for basically a whole day straight and not have any ear fatigue. Overall 100% recommend! ( my dog seems so like them too)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosalindaZ, You've made a great choice! Thank you so much for taking the time to leave us a review of your new Sony WH1000XM4. We're so happy to hear you love the rose gold accents, amazing sound quality, excellent battery life, easy Bluetooth pairing, and comfortable fit of your WH1000XM4. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    GET IT!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say you get what you paid for, and every dollar spent on this headset was worth it friend! It is top-tier for everyday life, the noise cancellation is unmatched! You see lips moving and that’s how you know the person standing in front of you is talking. This Sony WH-1000XM4 is the way to go if you’ve been contemplating and debating friend. The combination of high-quality Bluetooth codecs, great sound, improved noise canceling, amazing battery life, and smart features like auto pause and Bluetooth multipoint allowing you to connect to two devices at once is a feature you didn’t know you were missing in your life until you have it. What sealed the purchase for me was the ear cup padding (it’s giving vegan) translate that how you desire. My previous headset pressed against my earlobes and gave me a headache after an hour. These Sony ear cup paddings surround the ear kinda like a newborn pillow lounger! I don’t like to leave reviews (ever) but I’ll spend hours reading reviews on a product I’m debating on. This is me paying it forward for all the reviewers that have helped me with past purchases.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dekobe24, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    A Sonic Marvel: My Best Buy Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a pair of headphones from Best Buy, and I must say that I am thoroughly impressed with my new audio companion. The headphones in question are the Sony [Model], and they have truly exceeded my expectations in several aspects. First and foremost, the sound quality is outstanding. The bass is deep and resonant, providing a rich foundation for all genres of music. The midrange is clear and detailed, allowing vocals and instruments to shine through with impressive clarity. The high frequencies are crisp without being overly sharp, creating a balanced and immersive listening experience. Whether I'm enjoying the intricate details of a classical composition or getting lost in the beats of my favorite electronic tracks, these Sony headphones deliver a sonic experience that is nothing short of remarkable. Comfort is another area where these headphones excel. The over-ear design and plush ear cushions provide a comfortable fit that allows for extended listening sessions without any discomfort. The adjustable headband ensures a secure yet gentle grip, and the overall build quality feels durable and well-crafted. One of the standout features for me is the noise isolation. The Sony headphones effectively block out external noise, allowing me to enjoy my music without any distractions. Whether I'm on a noisy commute or working in a bustling coffee shop, the headphones create a private and immersive listening environment. The wireless functionality is seamless, and I appreciate the convenience of being able to move around freely without being tethered to my device. The battery life has also proven to be reliable, lasting through long stretches of use without needing a recharge. In terms of design, the Sony [Model] headphones have a sleek and modern aesthetic. The controls are intuitive and easy to use, and the overall look is both stylish and functional. The folding feature adds to the portability, making it easy to pack these headphones for travel. While these headphones come with a premium price tag, I believe they are well worth the investment. The combination of exceptional sound quality, comfort, noise isolation, and wireless functionality makes them a top-tier choice for audio enthusiasts. If you're in the market for high-quality headphones that deliver an unparalleled listening experience, I highly recommend checking out the Sony [Model] at Best Buy. My music has never sounded better, and I can confidently say that these Sony headphones have elevated my audio enjoyment to new heights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AdityaC,
      Wow! Thank you for purchasing our Sony WH1000XM4 and for sharing this wonderful feedback. This brings us joy knowing that our customer is well impressed with the overall quality and performance of our XM4. From the superb sound quality, comfortable design, amazing noise canceling capability, long battery life and other awesome features. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Battery life, Build quality, Noise cancellation
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    The leader in noise-cancellation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbeatable noise-cancellation quality and commendable audio quality make these the headphones to get when you need a quiet environment. Topping it all off is remarkable battery life (~30 hours). The main detriment is less than stellar connectivity options. It includes Sony's LDAC, but doesn't have any low-latency codecs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChadThunder,
      Thank you for purchasing our Sony WH1000XM4. That's nice to hear that you appreciate the awesome sound quality, noise canceling capability and long battery life of our Sony WH1000XM4. Your feedback is appreciated as well. This will help us improve our future products. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony WH-1000XM4 headphones, and they have exceeded all my expectations! The noise cancellation is simply outstanding, immersing me in my own world of music without any distractions. The sound quality is top-notch, delivering rich bass, clear vocals, and crisp highs, making every track a delight to listen to. I love the comfort they provide; the plush ear cups and adjustable headband ensure I can wear them for hours without any discomfort. The touch controls are intuitive and responsive, allowing me to manage my music and calls effortlessly. Moreover, the battery life is impressive! I've used these headphones for long flights and never had to worry about running out of power. The multi-device connectivity is a great feature too, as I can seamlessly switch between my phone, laptop, and tablet. Sony's additional features, like the speak-to-chat and Quick Attention mode, add further value and convenience to these headphones. All in all, I highly recommend the Sony WH-1000XM4 to any audiophiles or anyone who wants to experience the ultimate in noise-canceling technology and exceptional sound quality. You won't be disappointed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramgopal,

      We appreciate the positive feedback! We're glad to hear that the headphones meet your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Noise cancellation
    Cons mentioned:
    Touch controls

    Rated 5 out of 5 stars

    Best Buy I ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had done some extensive research about these headphones because I wasn’t sure if I wanted this model or the newer X5 ones. I even considered getting the Apple headphones for a split second. Thankfully I came across someone who actually purchased these ones and let me try them on. The ones on display were a bit stretched out from constant try-ons but the person’s headphone’s were in perfect condition. Based on that experience I decided that the X4 were the most optimal choice. Not only because they’re comfortable all around, from the ears to the headband (something Apple’s didn’t have), but also the quality sound, the app where you can change the settings depending on the listening experience you wish to have based on the music you’re listening to. Although the touch feature for the controls can take a bit to get a hang of, they’re not an issue to me. Ever since my purchase I can’t stop wearing them and remembering music I want to listen to specifically with the headphones! 20/10 recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EKSM, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    "Makes you fall in love with music all over again"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can't suggest these headphones enough, GET THEM, and if you dont like them for the first week then return them. Be Warned They will bring a smile to your face because they bring Life back into your music. IMPORTANT: I suggest to close your eyes when using them, it elevates the experience. Clarity: 10/10 Based on the song, you'll probably have an out of body experience when using these headphones. Base: 9/10 Change default settings for more base if need be. The settings you chose will make you hear things you didn't Noise Canceling: 10/10 Better than bose, without the pain. Battery: 10/10 Charge for 10-30 minutes get hours of playback. Overall: 10/10 Yet another BestBuy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angel, Thank you for taking the time to write such an in-depth review of your experience with your WH-1000XM4 Wireless Noise Canceling Headphones. We are extremely pleased it suits your needs and you like the incredible audio, excellent noise cancellation, and great battery life of the unit. Your assessment is spot on. It's just you and your music with the WH-1000XM4 headphones. The easy way to enjoy less noise and even purer sound, with smart listening technology that automatically personalizes your experience. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Year Update - My Go-To Headphones!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are UNREAL!! Off the bat, I love the bass and sound quality. I've had them for about a year now. They are so comfortable; I can wear them for long periods of times. Good for going to the gym, running errands, or just listening to music. The ANC noise cancellation is great. There is an app compatible with most phones that can be used to change audio settings and more! I would recommend 9/10!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TypicallyanAppleUser,
      Great! Thank you for your recommendation. We're glad that you still enjoy listening to your favorite music with our Sony WH1000XM4. We're happy that you still find them comfortable, good for gym activities and not to mention, the awesome ANC or noise canceling feature that still works fine. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Build quality, Noise cancellation, Price

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. Can block out background noise very well. Was on a plane using them and I could not hear the sound of the plane. A little expensive but these headphones are amazing so worth the price. I can tell they will last years. Already lasted a year and a half at this point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Aleks,
      Thank you for your purchase and for sharing your review. We are pleased to hear your satisfaction on the noise canceling capability of our WH1000XM4 as well as the quality. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Noise cancellation
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    AMAZING AUDIO EXPERIENCE!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones connect automatically to your main device and provides a seamless listening experience. I've noticed a major difference between using these noise cancelling headphones and everyday earbuds, Sony is way better and I often hear notes in songs I didn't hear before. I also love being able to control the volume without taking out my phone. 8 months later, they still work like brand new. When extended they fit comfortably over my thick 4c hair. My only con is the process for connecting to new devices can be annoying. I never used the Sony app and deleted it after a couple weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiarah, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, It feels really good, very comfortable for long periods of time. Battery life is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelinaJ,

      That's great! We're glad to hear that you like sound quality, comfortable design, and battery life of the headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    You need these.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. The battery last so long, they’re comfortable to wear for hours. I don’t have to worry about them getting scratched, they’re plastic, so they’re very durable. I wear them to study or to go to the gym… the sound quality is to die for and I can gladly mute the world around me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyC, Great! We're very pleased to hear you're enjoying the long battery life, comfortable fit, durable design, and exceptional sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Better than the Beats Studio!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t owned a pair of headphones since the original beats studios came out, yes the ones that were once $400, attached to a wire, and required a battery in the headset to work. Headphones have come a long way since then, so I decided to pull the plug on these. I was in between these, the studios, or the Bose. What ultimately led to my final decision was the way the ear cups of the headphones sat on my ear, and the total battery life. I prefer my ears to sit inside rather than the piece sitting on my ears. I’ve tried the other headphones, bought a pair of studios for my daughter since they were on sale and I’ve tried them out in comparison to the Sonys, I’m glad I went with the Sonys. My ears sat more comfortably inside, and the color alongside the case is very nice. Overall sound quality is awesome, they drown out noise really well and I love that there’s an app where you can customize how you want certain music to play. I have seen these go on sale from time to time, but I couldn’t wait, I needed something for studying. They last extremely long without me having to charge frequently which is a big plus. The case itself isn’t large either, it’s more flat which I love in comparison to the bulky round beats case. Overall quality of these in comparison to the beats is way better in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi esschantsy, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Build quality, Noise cancellation

    Rated 5 out of 5 stars

    Best value in over ear headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start by saying I’m not an audiophile by any stretch but also share I’m highly selective and thoroughly test/research any consumer electronic device before purchasing. I’ve been a Bose, Beats, Master & Dynamic, Apple and Sony user throughout the years. I would place these headphones at the top of the list between all of those brands. The sound, features and build quality check nearly every box. I personally believe this model is even superior to the newer 1000xm-5. I sampled both prior to purchase and believe the drivers and foldable design make these the better purchase. Thank you Sony for continuing to raise the bar and still provide outstanding value. Easy recommendation if you’re in the market for a new pair of over ear headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SlideGuy, You've made a great choice! Thank you so much for the kind words and for taking the time to leave us a review of your WH1000XM4. We're thrilled to hear you like the excellent sound quality, features, and built quality of your new Sony headphones. And we're delighted that we've exceeded your expectations and that you find the XM4 to be a great value.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Your recommendation means a lot to us and thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling feature has been a life saver. I love that you can customize to your daily routine. Comfortable to wear. Battery life lasts a good amount of time. Charges quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rezz,

      Perfect! We're glad that you like the noise canceling function, comfort, battery life, and charging function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Gereat cans.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the comfortability and battery life of these headphones. The sound quality is very good. The noise cancelling is excellent outdoors and in the office. It's great to drown out the co-worker that has a conversation so loud its almost uncomfortable at 50 ft away. The app to connect and control works well on Android.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rando666, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Top of the line headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift I could ever give myself! I did a lot of research on headphones to see which one I should buy & I’m glad I went with these! The noise cancelling on these headphones are hands down the best there is & the main winner to these! Once the noise cancelling comes on, it’s like you’re in your own concert or lil world. Love that it has the feature of when you start speaking to someone it will automatically pause & uses its microphone to listen to the background so that you don’t have to waste time pausing or taking off the headphones. Not to mention the feature of cupping on to one side of the earphone & it will pause your music so you can’t listen in around you! Can’t forget it comes with a small compact carrying case to store them & all the accessories such as the charger & awesome attachment to use on an airplane! There’s many more features I’m forgetting, do the research & promise they won’t disappoint!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Katy,
      Thank you for sharing your awesome listening experience with our WH1000XM4. We are thrilled to hear that you are very much pleased with the quality, especially with the noise canceling capability of our XM4. You can listen and enjoy your favorite music or vibe without worrying the noise of the outside world. With all its smart features, design and carrying case, definitely worth the price! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Build quality, Noise cancellation

    Rated 4 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones out there, have tried the bose as well but i believe these are the ones that take the cake. The build the design is 100. The sound is premium i think with bose they do have a slightly higher quality but i feel these have a better build and strong enough for running, gym and everyday use. Its storage case is so great you can take it anywhere and love that the headphones can fold and be taken anywhere, recorded for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrComex,
      Great! Thank you for sharing your feedback and we are delighted to hear that you are pleased with the premium sound quality of our WH1000XM4. Also, we're glad that you like the design and the carrying case. Thank you for choosing Sony! - Marco Sony_US

What experts are saying

Powered by alaTest

Rating 4.6 out of 5 stars with 25 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about mids quality, treble quality, noise isolation and comfort. Editors are less positive about soundstage and have mixed opinions about reliability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 91/100 = Excellent quality.
  • TechRadarRating, 5 out of 5Gerald Lynch Nick Pino on February 16, 2022

    Sony WH-1000XM4 Wireless Headphones reviewAre the Sony WH-1000XM4 the best headphones ever made?

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  • EngadgetRating, 4.7 out of 5August 6, 2020

    Sony WH-1000XM4 review: The best just got betterSony has made the best even better. With a bunch of seemingly small changes, the company has further improved its already stellar headphones. The WH-1000XM4 sounds great and the custom ANC automatically adjusts if you choose to let it. You won't

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  • Tom's GuideRating, 4 out of 5Alex Bracetti on May 28, 2021

    Sony WH-1000XM4 review: The best noise-cancelling headphonesThe Sony WH-1000XM4 delivers big improvements to challenge the Bose 700 for best in category.

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  • Digital TrendsSimon Cohen on August 6, 2020

    Sony WH-1000XM4 review: The best headphones get even betterWe've never tested a set of wireless noise-canceling headphones we like more than Sony's WH-1000XM3. Until now. The WH-1000XM4 are everything we've ever wanted.

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  • Android AuthorityRating, 4.5 out of 5Ryan Haines Adam Molina Ryan Haines Adam Molina on November 18, 2020

    Sony WH-1000XM4 review: The best gets even betterThe last time around, Sony stole the crown. Will the new version keep the throne? Here's our review of Sony's WH-1000XM4 headphones.

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  • Laptop MagRating, 4.5 out of 5Sherri L. Smith on August 7, 2020

    Sony WH-1000XM4 reviewSony is coming for Bose's crown

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  • Tech AdvisorRating, 5 out of 5Steve May on June 11, 2021

    Sony WH-1000XM4 reviewSony adds AI smart functionality and even better noise cancelling to its flagship WH-1000XM4 Bluetooth headphones

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  • Phone ArenaPreslav Kateliev on October 5, 2020

    Sony WH-1000XM4 reviewSony's flagship headset is back. Doesn't look like a major overhaul, but then again — why fix something that's already great?

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