Customer Ratings & Reviews

Thank you for your fantastic review, Yuji.

We are so pleased to hear that you love your new WH-1000XM6 headphones and that you consider them the best ever. It's truly rewarding to know that you find them so comfortable and that the sound quality is so exceptional it feels like you're in a studio. We designed them to provide a premium, immersive listening experience, and it brings us great satisfaction to know we've succeeded.

Thank you again for choosing Sony and for your strong recommendation.

Best regards, Gus, Sony Social Media Team

Hi ShainaR,

We are elated to hear that the WH-1000XM6 has been a "lifesaver" for you! We design our noise-canceling technology to create a sanctuary of calm, and knowing it provides such meaningful support for your sensory needs is incredibly moving for our team. It’s wonderful that you’re enjoying the flexibility of the Ambient Sound control, allowing you to seamlessly transition between total immersion and your surroundings whenever you choose.

Thank you for making Sony a part of your daily life; we are honored to have you in the family.

Regards,
Dominick

Thank you for sharing your detailed feedback, EriGon.

We are so pleased to hear that you are impressed with the noise cancellation of your WH-1000XM6 headphones and that you find them comparable to the AirPods Max. We designed them to provide a premium, quiet listening experience, and it's rewarding to know we've succeeded. It's also great to hear that you're enjoying the customized listening experience and the fantastic sound quality across multiple devices, including your laptop and iPhone.

We appreciate you mentioning the importance of being mindful of humid/wet environments, as this is a great tip for maintaining the quality of any electronic device. We also understand your comments about the pressure of headphones after long periods of use. We aim to balance a secure fit with comfort for extended listening sessions, and your feedback is valuable.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi VivekRaj,

Thank you so much for the 5 stars and for sharing your experience with the Sony WH-1000XM6 headphones. We are extremely proud to hear you find the sound quality crisp and the noise cancellation beyond incredible—that's a testament to the years of research and refinement we've poured into this series. It means the world to us that you see the XM6 as the epitome of that evolution! Thank you for choosing Sony and for being a loyal listener!

Best regards,
Dominick

Hi CaryL,

We are pleased to learn that your new headphones have become a staple for your long flights and study sessions. It is wonderful to hear that the noise canceling and sound quality are providing the 5-star performance you were looking for. We understand that these represent a significant investment, which is why we packed them with our most advanced acoustic technology to ensure that every note and every moment of silence feels worth it.

Thank you for choosing Sony to be your companion through every journey and every breakthrough.

Best regards,
Dominick

Thank you for the fantastic review, Goretex!

We are delighted to hear that you love the sleek design and that you feel your WH-1000XM6 headphones have the best sound quality ever.

That level of praise is incredibly rewarding for our audio engineering teams! We're thrilled we could deliver a premium listening experience for you.

Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team

Hello LoganV,

Thank you for choosing Sony!

We’re excited to hear that your WH-1000XM6 headphones reveal new layers of sound in your favorite music. It’s rewarding to know they are enhancing your listening experience so deeply. Your recommendation is truly appreciated, and we’re proud to be part of your audio journey.

Best regards,
-Fred

Hi JMcAllen, thank you so much for the fantastic review! We feel privileged to hear that the Sony - WH1000XM6 lived up to your research and expectations, especially when it comes to noise cancellation and sound quality. We also really appreciate your honest feedback about the app and ear cup fit. Comfort and usability are just as important as performance, and we'll definitely pass your notes along to our development team. Thank you for choosing Sony, and we hope they continue to be your go-to for immersive listening! Best regards, -Dominick

Thank you for the fantastic review, McD07!

We are absolutely thrilled to hear that the WH-1000XM6 is living up to its reputation as the best noise-canceling headphones on the market for you! It’s wonderful to know that the lightweight design and "cool" new folding case are making them a perfect daily companion. We also love hearing that you’re diving into the Sony | Sound Connect app—the customization options are there to make sure the audio is tuned exactly to your ears, so we're glad you're making the most of them.

Enjoy that amazing sound quality and thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hello JayisfirstonTwitch,

Thank you for choosing Sony!

We're delighted to hear that you're enjoying the WH1000XM6 and that they provide you with exceptional noise cancellation. It's fantastic to know they stay comfortable on your head all day, even during naps! Your experience motivates us to continue delivering high-quality products.

Best regards,
-Fred

Hi KingKoopa! It brings us great satisfaction to hear you're loving the WH-1000XM6 headphones. We really appreciate you taking the time to share your feedback.

We definitely hear you regarding the color and sweat/dirt at the gym, and the integration with the Apple ecosystem. We're always looking for ways to improve based on what our customers tell us.

Thanks for choosing Sony!
Best regards,
Estefany

Hi jo808!
Thanks for the review! We are very glad to hear that your WH-1000XM6 kept you comfortable throughout those long flights.

These headphones feature our latest Auto NC Optimizer, which automatically adjusts the noise canceling based on your environment and even atmospheric pressure. They also offer Speak-to-Chat technology that pauses your music when you start talking.

We really appreciate you choosing Sony!
Warm regards,
Estefany

Hi TonyV,

We’re thrilled to hear that you took the leap to Sony and are enjoying the incredible noise cancellation on your trips! It's great to know they are performing well against airplane engine noise.

Thanks for choosing Sony.

Best regards,
Eliab

Hi YousefM!
We're grateful for your honest review! We are immensely pleased to hear that you're enjoying the amazing ANC and sound quality on your new WH-1000XM6 headphones. It's fantastic to know that those features are making a big difference for you.

We understand your feedback about the low-end bass and we appreciate you sharing your thoughts.
We've actually designed the WH-1000XM6 with our new Precise Voice Pickup Technology and Speak-to-Chat features to provide crystal-clear calls and hands-free convenience and we're glad you're enjoying the sound quality overall. Your feedback is valuable and we'll certainly take it into consideration as we continue to evolve our products.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Gamerdad.

Thanks for this fantastic review!

We're thrilled to hear you're loving the sound quality of your WH-1000XM5 headphones, especially the clean, rich bass! It's fantastic to know that's making your listening experience so enjoyable. We also appreciate your honest feedback on the materials. Your input is valuable and helps us understand what's most important to our customers and improve!

Thanks again for sharing your detailed thoughts and for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi Enis,

We love hearing this! Creating a truly immersive and distraction-free audio experience is exactly what we aim for with the WH-1000XM6. We're immensely pleased that you've been enjoying the amazing sound quality, the deep bass, and the truly fantastic noise canceling.

Thank you for sharing your experience and for choosing Sony!

Best regards,
Dominick

Thank you for sharing your incredible review, Chombotronic!

We are absolutely delighted to hear that your new headphones are inspiring you to listen to music significantly more and that they are helping you rediscover music! It's fantastic to know that they have become a highly anticipated part of your daily routine!

We also genuinely appreciate your feedback regarding the design. We understand that the material can be a fingerprint magnet, making it challenging to keep them looking fresh, and we will certainly pass this aesthetic critique on to our design team for future consideration.

Your suggestion for native tracking when the headphones are powered down is also excellent. This is valuable insight into features that enhance usability and peace of mind, and we will ensure this is shared with the relevant product development teams.

Thank you again for choosing Sony and for sharing how the headphones have transformed your listening experience!

Best regards, Gus, Sony Social Media Team

Hello Jesus,

Thank you for choosing Sony!

We're excited to hear that you enjoy the great sound, impressive noise cancellation, and lightweight design of the WH1000XM6 headphones. Your feedback encourages us to continue innovating and delivering products that offer both comfort and exceptional audio performance.

Best regards,
-Fred

Hi Mani!
We are immensely pleased to hear that the WH-1000XM6 are the best headphones you've used for blocking out the world. It is great to know that the noise cancellation is making such a big difference for you.

Thanks for choosing Sony!
Best regards and happy 2026!
Estefany

Hello JinChicago,

Thank you so much for your enthusiastic 5-star review!

We are delighted to hear how much you love your WH-1000XM6 headphones and that you're enjoying the enhanced noise-canceling performance.

We also smiled reading your comment about the silver finish—it's great to hear that they complement your unique style perfectly!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.