Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
best noise canceling good quality on a budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are so good. they are not very heavy, and so comfortable to wear. The sound is amazing and the noise cancelling works better than others in my opinion. I had mine for over a year, and bought a second one for a gift since I know they are so good and on a budget as well. I did an extensive research in order to buy the perfect for me. If you are looking some quality headphones, with good sound, noise canceling, this is it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Selina, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Honestly, I love them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The headphones themselves are really comfortable, but after a decent 2-3 hours of listening, ears do start to hurt. The sound does not leak through the headphones (others can’t hear what you’re listening to). When calling, the audio isn’t that great. Audio quality of music is amazing, the app that comes with it works really well. The design is really nice. The headphones are a bit clunky but otherwise perfect. Battery life is amazing, lasts me the entire week or so (1-3 hours of listening per day).
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dennis,
Thank you for choosing Sony!
We're thrilled to hear that you find them comfortable and that the sound quality meets your criteria. It's great to know that the app enhances your experience as well. We appreciate your feedback about experiencing ear discomfort after prolonged listening sessions, as comfort is essential, and we are continually striving for improvement. Your observation regarding the audio quality during calls is also valuable. Additionally, we are pleased to learn that the design and battery life meet your needs, especially since they last an entire week with daily use!
Best regards,
-Fred
Concentration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my Fiance in medschool, she loves them for helping her concentrate
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JustinS!
That is wonderful to hear! We are absolutely thrilled that the WH-CH720N headphones are making such a positive difference for your fiancée during her time in med school.
We designed the noise-canceling feature to help eliminate distractions, and it's incredibly rewarding to know they are effectively helping her concentrate on her studies.
Thank you for choosing Sony to support her success!
Best regards, Gus, Sony Social Media Team
Not bad, not amazing either
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of Sony Headphones for a while now, and I kinda got these headphones on impulse out of sheer curiosity. Full disclosure: I didnt pay MSRP. I like thebuild quality, for this price I’ve seen much worse. The pads are nice and plush, but wont sweat out your ears or anything. I even mowed with these and it was just fine. The ANC isnt amazing, but for this price point, this is about the best you’re gonna get. The hissing was kept to a minimum and it didn’t distort audio quality. My main gripes are sound quality and the drivers themselves. The earcups are quite shallow, and anyone with ears that aren’t flat to their head are gonna have the drivers stab into their ears, causing me to not want to wear them. You can fiddle with the fit all you want, but it’ll eventually stab your ears whether you like it not. The audio quality is also lackluster. The “normal” preset in the sony app sounds super muffled, like I’m listening through a sock or something. Changing it to treble boost kind of fixes it, but now the highs are too sharp. If you’re not an audio snob its not terribly noticable, but for me it is. All in all, these headphones are just OK.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZTech, We appreciate you being a long time Sony fan. We also thank you for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Best $150 Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I think this is a steal. I got it on sale for $90 and it's basically unbeatable, even at full price. Battery easily lasts 20+ hours and the sound quality is better than my air pods which cost double.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your feedback and for choosing the WH-CH720N, JoshuaC! We are delighted to hear you found it to be an unbeatable value and that you’re enjoying the impressive battery life and sound quality. Our team works hard to provide great performance at a great price, so it means a lot to us to know we’ve made a difference for you.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Great but Pricey Compared to Other Brands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, no issued with them whatsoever. I wear them almost all day for work and they are comfortable. Ive had Soundcore headphones and they are very comparable. I'd get the Soundcore as they are more reasonably priced.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your thoughtful review of the WH-CH720N, BrandonL! We're delighted to hear you've enjoyed wearing them for extended periods and have found them comfortable for all-day use.
The WH-CH720N is designed to deliver a superior listening experience, combining lightweight comfort with advanced noise-canceling technology and immersive sound. Many users, like yourself, appreciate the soft ear pads and balanced headband that help make these headphones comfortable even during long work sessions. We're glad to hear the fit and comfort worked well for you!
We understand that pricing is a key factor for many customers and that value is important when comparing options. While there are a variety of choices in the market, the WH-CH720N includes Sony’s proprietary noise-canceling and sound technology, seamless integration with the Sony | Headphones Connect app for customizable audio, and reliable wireless performance, all to enhance the user experience.
Thank you again for your feedback and for choosing Sony. If you have any questions about getting the most from your headphones, our team is always here to help!
Best regards,
Gus
Sony Social Media Team
Good headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good headphones, they’re comfortable and noise canceling, but people can hear what you’re listening too if you’re volumes more than half way up, but apart from that it’s pretty good headphones. I lost them but I definitely want to buy them again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AgarP, thank you for sharing your feedback on the WHCH720N Sony headphones!
We're thrilled to hear that you find them super comfortable and appreciate their noise-canceling feature.
Regarding the sound leakage issue, we apologize for any inconvenience it may have caused. Your observation is valuable, and we will take it into consideration for future improvements.
It's fantastic to hear that you’re still interested in repurchasing them despite losing your previous pair.
We appreciate your loyalty and hope you continue to enjoy our products!
Thank you for choosing Sony!
Gus
Still in Love with these Headphones.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two Years and still going strong. The delivery was good, and so is the quality. I still can't see much wear or tear on my headphones after two years of use. Noise-cancelling is good for the price, and multi-point Bluetooth connect is very addictive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitanshu, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-CH720N headphones are outstanding. They deliver exceptional comfort for extended use, excellent noise cancellation, and impressive sound quality. Their durability and performance make them a top-tier choice for anyone seeking a premium audio experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, Thanks for your fantastic review of the Sony WH-CH720N headphones! It's clear they excel in comfort, noise cancellation, and sound quality, positioning them as an excellent choice for a high-end audio experience. Thank you for the 5-star rating and for choosing Sony! -Jess
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent pair of headphone, good quality nose cancelling and affordable. perfect to study
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-CH720N, JoaCor! We're thrilled to hear that you find them to be an excellent pair, highlighting their good quality noise canceling and affordability. It's especially great to know they're perfect for your studies.
We designed the WH-CH720N to offer a fantastic balance of features, including effective noise cancellation and great sound quality, all at an accessible price point. Your feedback confirms that we've succeeded in providing a great value product that meets your needs.
Thanks again for choosing Sony and for taking the time to write a review! We hope they continue to serve you well.
Best regards,
Gus
Sony Social Media Team
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable headphones sound quality is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamonM,
We're so glad to hear that your Sony headphones deliver great sound quality and are so affordable—thank you so much for sharing your fantastic 5-star review! Exceptional value and impressive audio are standout features of the WH-CH720N, and it's wonderful to know they've made such a positive impact on your listening experience.
Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.
Background music while on the go.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable enough to listen to high quality music, including symphonies and soundtracks while participating in any long trips, especially with a walkman product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, StephenJ,
Thanks for the review! We are really happy to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
Solid Headphones for Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Connects very easily via Bluetooth to my computer and iPhone. Fits very well. I had to go in-person to a Best Buy store to try on different headphones. If price was not a concern, I'd go with the XM4 or XM5. But for $100, this was worth it. After having this for a few weeks, the only downside I would mention is that my head hurts after wearing this for about 2 hours. So it's not an all-day wear. This is my first headphone set, so not sure if that's to be expected for every headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryN, we're glad you like our product. We understand your feedback regarding the comfort of your Sony. You can extend the slider to its full length before putting on the headset. Put on the headset with the earpads fitting snugly over your ears. Please check this link for more details:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html?utm_source=glean
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
THE BEST PRICE AND BEST QUALITY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am shocked at how great these headphones are! The headphones cancel sound so well, are light, charge quick, have a long battery life and ARE AFFORDABLE COMPARED TO OTHERS! I wanted to buy the Apple brand because I’m use to their products but it’s so expensive! These headphones are almost too good to be true, Sony has impressed me as a first time buyer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pastel,
Perfect! We're really happy that you are impressed with the amazing sound, noise canceling function, easy charging, and long battery life of your new headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience with these headphones. I wanted a sturdy headset with a loud bass. After my beats fell through I didn’t think I would change brands, but here I am!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaishaP, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Seamless Sound Meets Comfort and Convenience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones provide good audio experience with their noise-cancellation feature. which efficiently drowns out background noise, allowing for uninterrupted listening. The build quality is solid and battery life is impressive, lasting through several days of moderate use on a single charge. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ratul, Thanks for sharing your thoughts and feedback on the Sony WHCH720N headphones. We're glad you like them. Enjoy and thanks for choosing Sony! -Craig
Good head phones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, the bass is really strong and it has good noice canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristianI,
Thank you for choosing Sony!
We're delighted to hear how much you like your WH-CH720N headphones, especially the strong bass and effective noise canceling. It's fantastic to hear that they are offering such an exceptional listening experience. Your feedback inspires us to persist in delivering top-notch products.
Best regards,
-Fred
You get what you pay for.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had to mention; i purchased these & returned the next day. I guess well yeah i made a mistake. For a few dollars more (A Sale) With The WH-1000XM4, You get much better quality of a Product. You get hard plastic that doesnt feel like a toy & cheap. Can feel the little added weight guess thats because they the-1000XM4 are also Noice Canceling. They have a nice Golden logo inprint. They also come very well packaged & include a Airplane audio connecter as well as a very nice carry case-Navy blue is Awesome. All of this plus much better Audio enhancements is what i did not get with the cheaper model WH-CH720N and this is why i decieded to return them. Just FYI Hope helps..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NYCLD, Thank you for sharing your experience with us. We apologize if the Sony WH-CH720N didn't meet your expectations, but we're thrilled to hear that you are impressed with the XM4 model. Your feedback is invaluable to us and will help guide our future improvements.
Enjoy your XM4, and thank you for choosing Sony! -Craig
I love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality it great. Works excellent. Noise cancellation is A+. Stays charged all day!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaS,
Thank you so much for your kind words and positive feedback on the WH-CH720N headphones! We're thrilled to hear that you're enjoying the sound quality, excellent performance and especially the noise cancellation. It's also great to know the battery life is keeping up with your day. We truly appreciate your support.
Enjoy your listening experience!
Best regards,
- Stephanie
Such a good investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are so amazingggg !! The noise cancellation feature is a whole different vibe when listening to music that has a lot of bass. They’re also super cute & lightweight, i’ve never had an issue with them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeong, Awesome! Good to know your investment is worth it. We're glad that you like the excellent noise cancellation, amazing audio, and lightweight design of the headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess