Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Good headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and stays on head while playing basketball, charges quickly too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi,
Thanks for the 5-star review! We're so glad to hear that you're enjoying the good sound quality and quick charging of your WH-CH720N headphones. It's also great that they stay securely on your head, even while you're playing basketball. A key feature that contributes to both sound and comfort is the lightweight design, which uses a comfortable, ergonomic build that is lighter than many of its competitors, allowing for a secure fit that you can wear for hours, whether you're listening to music or on the court.
Thanks for choosing Sony, have a great day!
DiegoV
Great value, especially when on sale!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale for around $82. Works great, sounds great without too much fiddling with the EQ settings in app, and is very comfortable! There is a cool feature you can enable in app where the noise cancelling gets enabled or disabled depending on if you're sitting/walking. There was another settings relating to your location but disabled it. Speaking of, the noise cancellation sounds better then my air pods pro 2 (In my opinion) and I feel more isolated when in my noisey work setting. I also picked these out for multipoint. The multipoint is quite nice and the switching is fairly seamless. I use it with my phone, work and personal laptop, and my steam deck. No apparent issues! Sounds great on the deck. I've had these for about 4 months at the time of writing and haven't had any problems. I do wish they were more compact but for the price I can't argue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, it is fantastic to know you’re having such a positive experience with your WH-CH720N headphones!
We really appreciate you sharing your thoughts and it’s great that you’ve been getting the most out of the multipoint connection and noise cancelling.
Thank you for choosing Sony and for taking the time to share your feedback!
Best regards,
Estefany
Bluetooth headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the money. I use it with another product I bought from Best Buy, an MEE Audio Connect Hub. I live in an apartment and the two products combined allow me to list to the TV at a comfortable volume via Bluetooth without disturbing the neighbor who have a baby.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie,
It is wonderful to hear how well the WH-CH720N headphones are working for your apartment living! We are glad that the Bluetooth connectivity and value are providing you with a great listening experience while being mindful of your neighbors.
Thanks for choosing Sony.
Best regards, Eliab
Great sound and noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WISH I could get my son out of these. The sound is excellent and the noise cancellation makes it nearly impossible to call him downstairs when he's wearing them. I have to get his older brother to get his attention. I guess they do what they're intended to do!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Baron,
Thank you for choosing Sony!
It brings us great joy to hear that the WHCH720N headphones deliver excellent sound and effective noise cancellation—so effective that getting your son's attention can be a bit of a challenge! It’s wonderful to know our technology is making such a strong impact, and we appreciate you sharing this playful experience with us.
Best regards,
-Fred
Great quality and price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to other headphones I’ve tried, these are by far my favorite. The volume is loud which I love and I also love how you can choose to have noise canceling on or off. They don’t fall off at the gym and are great for working out. For the price I feel like these exceeded my expectations. I would choose these over any other headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angie,
It is truly wonderful to know that the WH-CH720N headphones are your favorite! We're thrilled to hear that they exceed your expectations with the volume, the flexible noise canceling feature, and that they perform perfectly for you while working out at the gym. Thank you for choosing Sony!
Regards,
Dominick
Sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice pair of headphones gives you a nice bang for your buck Battery can last anywhere from a few weeks up to a few months depending on how much they are used Can connect to two devices at the same time! Sound quality is crisp and nice and with noise cancelling you can hear your music and your music only
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseG,
We are thrilled to hear that you consider the WH-CH720N headphones to be a fantastic value!
We're glad you're enjoying the impressive performance, from the multi-device connection capability to the crisp sound quality and effective noise cancellation that lets you focus completely on your music. It's also great to hear how much you appreciate the long-lasting battery life.
We really appreciate you choosing Sony!
Regards,
Dominick
Average headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones came partially charged so you may want to charge them before your first use. Included in the box are the headphones, USB-A to USB-C cable and a headphone cable. No case or bag is included. All of my testing was done via Bluetooth. I first connected to my computer to listen to music files, Sirius XM and general videos. There is no upconvert here. If the recording wasn’t high quality, the headphones made it sound even worse. Bass became exceptionally scratchy. High quality recordings sounded very good but I still noticed the bass off on a few songs (Flo Rida, My House). High notes were very good. Next was pairing with my iPad. Easy. Also paired with my Alexa (via Alexa app). Easy to pair and sound was very good. Pairing with my phone took a few tries. And this is where the headphones are problematic. The controls are so close together that I hung up on calls. Volume was very good. The noise cancelling was slightly better than the previous model but both myself and the person I was talking to could hear background noise. Headphone fit was excellent for my ears and very comfortable. Battery life was excellent and I didn’t have to charge for about 4 days. My husband even used them in that time frame when he was doing some yard work. These are average headphones. If you use them for casual listening or with a computer, they will probably be fine. If your primary use will be phone calls, there are much better options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 47states, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Very comfortable headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my teenage son, who finds earbuds very fatiguing when worn for an extended period of time. He loves these over-the-ear headphones, and finds them quite comfortable when doing homework and playing games for several hours at a time. The sound quality is excellent as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Appreciante,
Thank you for sharing such a wonderful review of the WH-CH720N headphones!
We are delighted to hear that your son is finding them so comfortable for extended use while doing homework and gaming.
Beyond comfort, these headphones feature our Integrated Processor V1 for excellent noise cancellation and high-quality sound, plus up to 35 hours of battery life with noise canceling turned on, making them a fantastic companion for all-day listening.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Best Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphonres are very comfortable on the ears and the sound is fabulous. The noise cancelling attribute works excellently. I could block out my kids and pets to enjoy my music. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferN,
We are thrilled to hear that the WH-CH720N is providing you with the peaceful listening environment you were looking for. We specially engineered our lightweight headband and pressure-relieving earpads to ensure long-lasting comfort, and knowing that our noise-canceling technology allows you to fully immerse yourself in "fabulous" sound by blocking out household distractions is wonderful to hear.
Thank you for trusting Sony.
Regards,
Dominick
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for a recent trip. Overall I liked them. They were comfortable enough to wear for hours at a time. Sound quality is ok. They do have an insane range compared with other Bluetooth headphones that I own. I actually forgot my phone on the third floor of the hotel and I still had a great connection when I was sitting at the pool! I don't really feel like they get very loud. I found myself tweaking the EQ to understand podcasts and books. I did find that the noise cancelation on the plane worked great. Finally I love that these can be wireless or plugged in which was great on the plane because I could listen to my iPad, iPhone or the seat back entertainment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texan,
We're happy to hear that our WH-CH720N headphones were a great companion for your trip, especially the excellent noise cancellation on the plane and the impressive Bluetooth range! We also understand your feedback about the volume for podcasts and books. For a more personalized listening experience, you can fine-tune the sound settings using the Sony | Headphones Connect app. We appreciate you sharing your detailed feedback as it helps us improve. Thanks for choosing Sony.
Best regards,
Eliab
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I’ve had a lot of sound cancelling headphones but these ones are great you wouldn’t need anything more than this so it’s perfect for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyF,
It is fantastic to know that you are finding these headphones to be such a great value, especially compared to other noise-canceling models you have owned.
We designed the WH-CH720N to bring our premium Dual Noise Sensor technology and Integrated Processor V1 to a more accessible price point, so it is wonderful to hear that you feel you have everything you need in this one package. Achieving that perfect balance of high-end silence and excellent audio quality is exactly what we aimed for, and we are glad that they are the right fit for your lifestyle.
Thank you for trusting Sony.
Regards,
Dominick
Best headphones ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had recently purchased a new oven and gotten $100 credit for my purchase. Once it hit my email, I decided to look around for what I could get when low and behold, I'd seen these headphones. My previous pair had broken and since I was on the market for a new pair of specifically noise cancelling headphones, I made the purchase. They're now my new favorite! They're perfect for car rides when I don't want to hear all the traffic noises, and the sound quality is great. I use them all the time! 10/10 highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliG!
We are thrilled to hear how much you love your WH-CH720N headphones and that they've become your go-to for those noisy car rides!
They're super popular for their easy to use noise cancelling, lightweight design and impressive sound that makes music and podcasts sound clear and rich. It's awesome knowing they've made your daily routine that much better!
Thank you for choosing Sony!
Best regards,
Estefany
Super comfortable, good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are lightweight and soft but not cheap. That makes them super comfortable. Audio quality is as expected: good but not "top of the line". I'm quite happy with them and I'll buy another pair soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamBestBuy!
We are really happy to hear that you're finding the WH-CH720N so comfortable for daily use. It's great to know you're already thinking about getting a second pair.
Thanks for choosing Sony!
Best regards,
Estefany
Quality headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable alternative to other competitors. Noise canceling is not next level but praises for the price point. Very comfortable and lightweight:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan13!
Thank you for your feedback on the Sony WH-CH720N headphones. We are pleased to learn that you find them a great affordable alternative to competitors, noting their comfort and lightweight design.
The WH-CH720N features advanced Active Noise Cancellation with Dual Noise Sensor technology, effectively reducing background noise. It offers up to 50 hours of battery life without ANC and up to 35 hours with ANC activated.
We appreciate you choosing Sony!
Best regards,
Estefany
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphones is a great bargin for only $100! The noise cancelation is great and the sound quality is incredible! I love how light the headphones are and the color black looks great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisR,
It is truly wonderful to know that you are enjoying the incredible sound quality and the lightweight design of your new headphones! We are thrilled that the Integrated Processor V1 is taking your noise canceling to the next level, allowing you to stay fully immersed in your music. Thank you for making Sony part of your listening experience.
Regards,
Dominick
No regrets amazing buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing 10/10 purchase the only thing I would change is how it can’t connect to anything but an iPhone/iPod I really wish I could use the Bluetooth aspect on my MacBook but it comes with a cord so I can hook it up to my computer which works out in my favor
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JadaP, Thank you for the positive review! We're so happy to know that you appreciate the excellent sound quality of your Sony WHCH720N. If you're having trouble pairing to another Bluetooth device, please follow the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776917.html
Should you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony! -Sam
Best budget Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BATTERY LAST A WHOLE 7 DAYS! Great sound quality especially for the price the noise cancellation is okay not to much transparency mode is great took. Overall it’s a solid headphones for gifts or casual.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ANNALYH,
Thanks for the great feedback! We are really happy to hear that the battery life and sound quality are working out so well for you, especially at such a great value.
The WH-CH720N features an impressive battery life of up to 35 hours with noise canceling on, or even longer with it off, making it perfect for long-term use.
We appreciate you choosing Sony!
Best regards,
Estefany
Great Comfort & Impressive Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones fit comfortably even during long listening sessions. The sound quality is clear, the bass is solid, and the battery life lasts much longer than I expected. They feel well-built and lightweight, making them great for everyday use. Definitely worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanR!
Thanks so much for taking the time to share your feedback on the WH-CH720N headphones! It brings us great joy to hear that they are comfortable for long periods and that the sound quality from the clear audio to the solid bass, is standing out to you.
We appreciate you choosing Sony!
Best regards,
Estefany
Great Affordable Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones are actually really good for the price, so if you’re looking for some low-budget but high quality headphones for casual use definitely try these out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenelle!
Thanks for sharing your review! We are thrilled to hear that you're finding the WH-CH720N to be such a great value for your daily use.
Thank you for choosing Sony!
Best regards,
Estefany
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones for the price. Noise cancellation is above expectations and actual performance is great!! I use these while at the gym and so far so good. I am totally impressed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeP,
We are beyond pleased to hear that you are totally impressed with your WH-CH720 headphones! It is fantastic to know that the noise cancellation and performance are providing such an excellent experience during your gym sessions, and we are glad they are a perfect fit for your lifestyle.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
