Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Not bad, not amazing either
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of Sony Headphones for a while now, and I kinda got these headphones on impulse out of sheer curiosity. Full disclosure: I didnt pay MSRP. I like thebuild quality, for this price I’ve seen much worse. The pads are nice and plush, but wont sweat out your ears or anything. I even mowed with these and it was just fine. The ANC isnt amazing, but for this price point, this is about the best you’re gonna get. The hissing was kept to a minimum and it didn’t distort audio quality. My main gripes are sound quality and the drivers themselves. The earcups are quite shallow, and anyone with ears that aren’t flat to their head are gonna have the drivers stab into their ears, causing me to not want to wear them. You can fiddle with the fit all you want, but it’ll eventually stab your ears whether you like it not. The audio quality is also lackluster. The “normal” preset in the sony app sounds super muffled, like I’m listening through a sock or something. Changing it to treble boost kind of fixes it, but now the highs are too sharp. If you’re not an audio snob its not terribly noticable, but for me it is. All in all, these headphones are just OK.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZTech, We appreciate you being a long time Sony fan. We also thank you for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-CH720N headphones are outstanding. They deliver exceptional comfort for extended use, excellent noise cancellation, and impressive sound quality. Their durability and performance make them a top-tier choice for anyone seeking a premium audio experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, Thanks for your fantastic review of the Sony WH-CH720N headphones! It's clear they excel in comfort, noise cancellation, and sound quality, positioning them as an excellent choice for a high-end audio experience. Thank you for the 5-star rating and for choosing Sony! -Jess
Background music while on the go.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable enough to listen to high quality music, including symphonies and soundtracks while participating in any long trips, especially with a walkman product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, StephenJ,
Thanks for the review! We are really happy to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
Good head phones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, the bass is really strong and it has good noice canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristianI,
Thank you for choosing Sony!
We're delighted to hear how much you like your WH-CH720N headphones, especially the strong bass and effective noise canceling. It's fantastic to hear that they are offering such an exceptional listening experience. Your feedback inspires us to persist in delivering top-notch products.
Best regards,
-Fred
Great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience with these headphones. I wanted a sturdy headset with a loud bass. After my beats fell through I didn’t think I would change brands, but here I am!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaishaP, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Solid Headphones for Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Connects very easily via Bluetooth to my computer and iPhone. Fits very well. I had to go in-person to a Best Buy store to try on different headphones. If price was not a concern, I'd go with the XM4 or XM5. But for $100, this was worth it. After having this for a few weeks, the only downside I would mention is that my head hurts after wearing this for about 2 hours. So it's not an all-day wear. This is my first headphone set, so not sure if that's to be expected for every headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryN, we're glad you like our product. We understand your feedback regarding the comfort of your Sony. You can extend the slider to its full length before putting on the headset. Put on the headset with the earpads fitting snugly over your ears. Please check this link for more details:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html?utm_source=glean
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
I love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality it great. Works excellent. Noise cancellation is A+. Stays charged all day!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaS,
Thank you so much for your kind words and positive feedback on the WH-CH720N headphones! We're thrilled to hear that you're enjoying the sound quality, excellent performance and especially the noise cancellation. It's also great to know the battery life is keeping up with your day. We truly appreciate your support.
Enjoy your listening experience!
Best regards,
- Stephanie
You get what you pay for.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had to mention; i purchased these & returned the next day. I guess well yeah i made a mistake. For a few dollars more (A Sale) With The WH-1000XM4, You get much better quality of a Product. You get hard plastic that doesnt feel like a toy & cheap. Can feel the little added weight guess thats because they the-1000XM4 are also Noice Canceling. They have a nice Golden logo inprint. They also come very well packaged & include a Airplane audio connecter as well as a very nice carry case-Navy blue is Awesome. All of this plus much better Audio enhancements is what i did not get with the cheaper model WH-CH720N and this is why i decieded to return them. Just FYI Hope helps..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NYCLD, Thank you for sharing your experience with us. We apologize if the Sony WH-CH720N didn't meet your expectations, but we're thrilled to hear that you are impressed with the XM4 model. Your feedback is invaluable to us and will help guide our future improvements.
Enjoy your XM4, and thank you for choosing Sony! -Craig
THE BEST PRICE AND BEST QUALITY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am shocked at how great these headphones are! The headphones cancel sound so well, are light, charge quick, have a long battery life and ARE AFFORDABLE COMPARED TO OTHERS! I wanted to buy the Apple brand because I’m use to their products but it’s so expensive! These headphones are almost too good to be true, Sony has impressed me as a first time buyer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pastel,
Perfect! We're really happy that you are impressed with the amazing sound, noise canceling function, easy charging, and long battery life of your new headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Seamless Sound Meets Comfort and Convenience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones provide good audio experience with their noise-cancellation feature. which efficiently drowns out background noise, allowing for uninterrupted listening. The build quality is solid and battery life is impressive, lasting through several days of moderate use on a single charge. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ratul, Thanks for sharing your thoughts and feedback on the Sony WHCH720N headphones. We're glad you like them. Enjoy and thanks for choosing Sony! -Craig
Great for buget
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are cheap for the price, they have really good noise canceling they are really comfy and sound quality sounds really ncie like airpods pro, also they look tuff for fashion. Only down side is gaming because of the sound, but really good if you have a buget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JViozzzz, We're glad you like the sound quality and noise canceling feature of the headphones. We also appreciate you for sharing your feedback on the sound quality when gaming. Rest assured this will be looked into. Enjoy and thanks for choosing Sony. -Craig
Such a good investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are so amazingggg !! The noise cancellation feature is a whole different vibe when listening to music that has a lot of bass. They’re also super cute & lightweight, i’ve never had an issue with them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeong, Awesome! Good to know your investment is worth it. We're glad that you like the excellent noise cancellation, amazing audio, and lightweight design of the headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess
My review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are not bad at allll, the noice canceling is okay especially when you’re in a large area. The headphones are bigger than I thought but their still perfect. The sound quality is amazing and the battery lasts like REALLY long also it connects really fast but it’s hard to connect it to other devices because you need the headphones app
I would recommend this to a friendGreat beginner headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very great price on discount. Has great sound for the price, fit nice around the head and amazing battery life. Only complaints would be the noise canceling and has a little much bass, works great just could be improved but still works great.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Seth! We're glad you like your headphones. Enjoy and thanks for choosing Sony! -Craig
Enrico
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are amazing! For at this price is a steal, the quality of the sound is amazing, and also the noise cancelling is wonderful. One thing i dont like is how it automatically switches from not noise canceling to noise canceling at random times, but otherwise this sony headphones is a go to!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnricoV, Thank you for the positive review! We're glad you appreciate the amazing sound, excellent noise cancellation, and overall value of your new Sony WHCH720N. When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
To make the most of the noise canceling function and to prevent the headphones from switching between noise cancelling and ambient mode, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
REF: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Sony Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality, I have had it for over 6 months now and I love it so far. You do have to download an app to connect to your device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeonaM, we're glad that you're enjoying your new headphones. Thank you for sharing your feedback and for choosing Sony. Erin
Very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. These light weight Sony headphones fully cover my ear. Some other brands I have had would put pressure on my ear when using their haedphones while working out at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnetteE,
Awesome! We're glad to hear that your new headphones suits your needs and expectations. Nice to know you like the comfortable fit and lightweight of the WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Great headphones , for the cost iyou cant go wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit on your head . I have alot of ear peircings and it does not irriatate them at all . It also has great sound cancelling qualities, sound quality, it has a great battery life. The sleep mode doesnt drain the battery like other headphones i have had
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MicahG, Thanks for sharing your experience and we are happy that you like the sound quality and noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
First Sony Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphone; very light. Good highs and lows, well balanced but not as good as higher version of Sony headphones I have tried. Sony app is straight-forward and easy to understand. At $99, features and sound quality is just about right.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Jroq4! We are truly delighted to hear that you're satisfied with the exceptional sound quality, very light-weight design, and great features of your WHCH720N for its price. Thank you so much for the perfect star review and for choosing Sony! - Romeo
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this headphones every single day. Love the sound and comfortable on my ears with alot of piercings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sangeetha,
Great! We're glad that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!
-Ralph
