Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Noise Cancelling Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few different types of over the ear headphones and these don't disappoint especially for being at such a reasonable price point. I especially like the noise cancelling feature as it nearly blocks out all excess noise and the quality of the reception is optimal. The only problem that I had with these headphones was that they would connect and rapidly disconnect from a brand new TV that I had purchased to use them with but, that was fault of the TV manufacturer not the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, PaulD!
We are delighted to hear that you are so happy with your WH-CH720N headphones, especially at such a reasonable price point! It's rewarding to know that you find the Noise Cancelling feature effective, nearly blocking out all excess noise, and that you feel the reception quality is optimal.
We also appreciate you clarifying that the rapid connecting/disconnecting issue was determined to be a fault of the TV manufacturer and not the headphones. We're glad to hear that the performance of the headphones themselves has not disappointed!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Fantastic headphones, especially for the price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, my initial response is that I'm very happy with my purchase for this price point. They feel solid and durable and well made. Comfort - I find them extremely comfortable. I've worn them for up to an hour at a time and didn't have any discomfort while sitting, puttering around, or working out on a treadmill. Sound - I'm no expert, but I've had several different types of headphones over the years, and I'm very happy with the sound, especially after adjusting the equalizer in the app, which was very easy. battery life - very impressive. I've used them several hours and the percentage has barely changed. ANC / adaptive sound control - overall, happy with this. In ANC mode, it blocks most sounds very effectively. I feel like they do a better job than much more expensive Anker and Bose headphones I trialed in the store, so very impressed with that. The ambient sound setting does a great job of making voices around me come in loud and clear, and after some adjustment in the app settings, it can block other ambient noises really well, while still letting voices through. Kind of amazing, actually. Connectivity - I haven't had any issues with individual connections, however I've had some issues with it switching between devices when using it's ability to simultaneously connect to 2 devices. It can do it, but it takes several buttons. I'll keep playing around with that, in case I'm missing something. Phone calls - Fantastic. Haven't had connection issues (except with the above multipoint connections) and the sound is fantastic. I can hear them clearly, and my mom, who is hard of hearing, could actually hear me better through the microphone on this headset than when talking to her directly through my iPhone! All in all, especially for this price point (I paid about $90), I couldn't be happier. I think the multiconnection technology needs some work, but I have zero complaints outside of that. Truly impressive headphones. Certainly the best I've owned, and as I said above, the sound and noise cancellation are both adjustable, and to my ears, were as good or better than much more expensive headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelK, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort
I would purchase sgain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, stay charged for long periods and are comfortable. Sometimes takes multiple tries to pair and would say noise cancellation is about 85%.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best Headphones Ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are amazing!! the ear pieces are so comfortable i forget i am wearing them. the noise cancellation is the best i have ever used. I can’t recommend these enough best headphones I have ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day JennieW,
Thank you for the 5-star rating and we're glad that you are pleased with the noise canceling feature of our Sony WHCH720 and how comfortable it is to wear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
Love these headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first pair of over-ear headphones and I love them so far! The pink is so cute and they are pretty comfy. The only downside is they don't fold or come with a case, so they aren't the easiest headphones to take on the go. I got them on Black Friday, so it was a great deal, too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadelineS!
Thanks so much for sharing your feedback with us about the WH-CH720N. We are thrilled to hear that you're loving the look and feel of your first pair of over-ear headphones!
We really appreciate your honest note about the folding design and the case. Feedback like yours helps us think about what to improve for the future.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Headphones were a great buy! They are affordable and sync easily with my iphone 15. Sound quality is crisp and clear when listening at high or low volumes! Fits over ears nice and comfortable not too snug and not too loose. Would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TMack,
Thank you for such a great review and recommendation! We're really glad that you are enjoying the superb sound, comfortable fit, easy pairing/connection, and overall performance of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Must Have
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased this 3 times . 1 for me . 1 for my man. And 1 for my dad. The battery last so long. The sound quality great ! Comfortable ! The app is easy . Pairs easy with my iPhone . Just a overall great product for the affordable price
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Glenda,
Thank you for choosing Sony!
We're honored to hear that you’ve chosen the WH-CH720N headphones for yourself and your loved ones. It’s rewarding to know the long battery life, sound quality, comfort, and ease of use with the app and iPhone pairing have made a positive impact. Thank you for your loyalty and trust in our product—it means a great deal to us.
Best regards,
-Fred
Great Gym Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones for the gym especially when im running or lifting weights. Ears get a little sweaty afterwords but they work great with my android and the sound/bass is decent too, phone calls sound great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PlatinumPartyboy,
We are thrilled to hear that your WH-CH720N headphones have become such a reliable companion for your gym sessions. It is fantastic to know that the sound, bass, and call quality are providing the performance you need while you're running and lifting.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellently and has yet to fail me. The battery life is good, and works just as I want it to. I see no problems with the headphones itself Note: The charger it came with is pretty lackluster and just bad overall. I recommend using a different USB-C charger.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EasAli,
We couldn't be happier to hear that your WH-CH720N headphones are working excellently for you! We are thrilled that the battery life meets your expectations and that you have experienced no problems with the performance of the headphones themselves. Thank you for the five-star rating and for choosing Sony!
Regards,
Dominick
Perfect headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! The music sounds so crisp and clear and they are noise canceling which is what I needed. They fit great and I love how adjustable they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeslieR,
We are thrilled to hear that the WH-CH720N headphones are meeting your needs! It is wonderful to know that you are enjoying the crisp, clear sound quality and finding the noise-canceling performance and adjustable fit so comfortable.
Thanks for choosing Sony.
Best regards,
Eliab
AMAZING!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my girlfriend! She loves it paired super easily to her phone,great sound quality amazing overall. I have the same pair and still works great after 2 years now. 100% would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JonnyLiu,
Thank you for choosing Sony!
We're honored to hear that your girlfriend loves the WHCH720N headphones and that pairing them was effortless. It’s fantastic to know you’ve had a great experience with your pair over the past two years. Your recommendation means a lot to us, and we’re delighted that these headphones continue to deliver excellent sound quality and reliability.
Best regards,
-Fred
WHCH720N Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are lightweight, cute, and very user friendly. I have no issues with connectivity and the noise canceling feature is easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EllaM! Thank you for your feedback! We are thrilled to hear that you find the WH-CH720N headphones lightweight and user-friendly.
Their impressive noise-canceling feature allows you to immerse yourself in your favorite music without distractions, making your listening experience truly enjoyable.
Thanks for choosing Sony!
Best regards,
Estefany
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone love the noise canceling features. They are comfortable, they do get hot if working out. Perfect for a student.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValeriaH,
It's great to hear that the noise cancelling and comfort are working out well for your studies! We appreciate your feedback regarding use during workouts, as it helps other students find the right fit for their lifestyle.
Thanks for choosing Sony.
Best regards,
Eliab
Great but not really pink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing! My only thing, the pink is more vibrant in the picture than in person. It’s more of light lilac color with a pink hue, I find it disappointing that it’s not a true pink or close to the pink in the picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, JoanaM!
We are absolutely thrilled to hear that you find the sound quality of your WH-CH720N headphones to be amazing! Delivering premium audio performance is our top priority, and we're delighted to know we've succeeded there.
We understand and apologize for your disappointment regarding the color of the headphones. We aim for our product images to accurately reflect the actual color, and we are sorry that the physical "Pink" unit appeared closer to a light lilac/pink hue instead of the vibrant color you expected. Your feedback on the discrepancy between the online image and the actual color is incredibly valuable, and we will share this with our product and photography teams for review to ensure better color representation in the future.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
The Perfect Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a replacement for my grandson’s headphones. He absolutely love them. He likes that it keeps the outside noise to a minimum and it stays charges for hours. He also likes the comfort of the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Smilie1218!
Thank you for the great feedback on the WH-CH720N headphones.
It is truly wonderful to know that your grandson is absolutely loving them. We're glad he is enjoying the comfort and that the exceptional noise cancellation is keeping outside distractions to a minimum.
We appreciate you choosing Sony!
Best regards,
Estefany
A Great Set of Cans for the Price Point
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has the excellent Sony Audio Quality (for it's class) shining through. Would have loved a little bit more bass without having to play around with the settings but I understand its a subjective preference. Noise cancellation is quite decent. Since this was for my teenager, adding his two cents that he would have loved a bit more interest in the external design at this price point rather than bland monochrome. But a good buy none the less. Definitely would recommend buying unless you have to budget to get up to XM5/XM6.
I would recommend this to a friend- Pros mentioned:Comfort
Review of Sony Bluetooth Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Headphones are amazing. The app is easy to use, the soundproofing is wonderful, and they are comfortable. My only critique, the app is hard to Bluetooth to. It takes a few seconds. But, overall, great purchase for the money.
I would recommend this to a friend Best headphones for your buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for $150. They sound amazing for the price. I listen to a lot of hip hop and that bass really pops. The ANC I have to say is surprisingly good. Super light weight! They feel so comfortable on your head with the foam padding. I use them for chillin watching movies or just listening to music and they do an amazing job. You would love them too if you're into working out and need some light weight headphones to use that wont make you feel uncomfortable with the weight or the fit. The physical buttons are nice and clicky. I've had them for over a month now and I can honestly say that these are the best headphones I've ever purchased and I've bought a couple that made me feel ripped off. If you know Sony then you should know they have the best quality when it comes to sound. I highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobTech, Thanks for sharing your awesome experience with your Sony headphones. We are glad to hear that they are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product sound amazing. Great for the gym. Battery is good full charge last for at least 4 days
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TavarionA, we're glad you are enjoying the sound quality of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very goop product! Bought one for myself and then one for my brother! He loves it. The noise cancellation is on point and the battery lasts very long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErinaA,
Great! Thank you for your purchase! We're glad you and your brother love our Sony - WHCH720N Wireless Noise Canceling Headphones. We are happy to hear that the noise cancelation works on point and the battery last very long. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
