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Customer Ratings & Reviews

Your price for this item is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2398 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,398 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Noise Cancelling on a Budget? Sony's The Way To Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony WH-CH720N Wireless Noise Cancelling Headphones (Black) for a minute now, and honestly, they’ve been a solid win—especially for the price. The sound quality is great for casual listening, with deep, punchy bass that really shines in hip-hop, R&B, and pop. The mids can feel a little crowded at times, but nothing that ruins the vibe. If you want a more balanced sound, the Sony Headphones Connect app lets you tweak the EQ and make it your own. Noise cancelling isn’t as crazy powerful as their top-tier models, but for under $150 (and often way less on sale), it actually blocks out a good chunk of background noise—perfect for commuting, studying, or just zoning out. Comfort-wise, these headphones are super lightweight, and the ear cushions are soft enough for all-day wear without that annoying pressure feeling. The battery life is wild—up to 35 hours with noise cancelling on and up to 50 hours without it. Plus, you can get around an hour of playback with just a quick 3-minute charge, which is a lifesaver when you're on the go. They also support multipoint Bluetooth pairing, so you can stay connected to your phone and laptop at the same time, which is super clutch if you’re multitasking. The build is a little basic since it’s all plastic and doesn’t fold or come with a case, but that’s honestly the only real downside I’ve noticed. Overall, the WH-CH720Ns are a budget-friendly steal. They deliver great sound, solid noise cancelling, long battery life, and enough smart features to make them feel premium without the premium price tag. If you're ballin' on a budget but still want headphones that get the job done (and then some), these are 100% worth

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for $150. They sound amazing for the price. I listen to a lot of hip hop and that bass really pops. The ANC I have to say is surprisingly good. Super light weight! They feel so comfortable on your head with the foam padding. I use them for chillin watching movies or just listening to music and they do an amazing job. You would love them too if you're into working out and need some light weight headphones to use that wont make you feel uncomfortable with the weight or the fit. The physical buttons are nice and clicky. I've had them for over a month now and I can honestly say that these are the best headphones I've ever purchased and I've bought a couple that made me feel ripped off. If you know Sony then you should know they have the best quality when it comes to sound. I highly recommend these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobTech, Thanks for sharing your awesome experience with your Sony headphones. We are glad to hear that they are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Budget Friendly!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for budget Noise Cancelling headphones with excellent sound quality and EQ settings, these are your best bet. My girlfriend recently purchased these and with her first time getting into trying noise-canceling and over-the-ear headphones, she loved them. I was interested as I recently purchased the Sony WH-1000XM5 and I wanted to see if these were close to these headphones I will honestly admit, these are crazy good but do lack some of the features that the XM5s do have. PROS: Comfort and weight (Alongside to my XM5's the WH-CH720N's have the same lightweight and comfortable feeling as my XM5's. With wearing them for a few hours, I would honestly say that these feel really comfortable and does not give me any fatigue.) -Sound Quality (I was surprisingly blown away by how these headphones absolutely sounded and it was similar to my XM5's. I am not a hardcore audiophile but as a daily user of tech and just being an average person trying them out, it was great. If you are able to find a good setting for the EQs in the app, you can make these things sound like 200-250 dollar headphones.) -Noise Cancellation (These have great noise cancellation, especially for the price and it is able to eliminate the sound of road noise, people talking in an open room, and obviously random noise that you hear in a quiet room.) -Battery life (With the reported 35 hours of battery life is just insane. My girlfriend purchased these after about a week and receiving them for about 60-65% of the charge at this moment still having 50% is really good and she also uses them for being at home or when traveling.) CONS: -Build Quality (While holding these headphones and seeing how they feel on the hands, it feels cheap which is very understandable at this price point. But it would be nice for Sony to be able to possibly make a better quality pair of headphones at this price and I am fine with this because the sound is what mainly should impress you, especially at this price point which was purchased on sale.) -No case (It would be nice on having just a simple case that comes with the headphones to protect them. This is just a personal thing but as a person who spends their hard-earned money, you would want to protect your investment and not just let it sit in a bag possibly breaking them.) Overall these headphones are worth every penny and if you are someone who doesn't want to break the bank but still want the amazing sound quality, these are your best bet. There are other options out there that do fill in the cons of these headphones but when it comes to noise cancellation and EQ settings, I feel that Sony is top-tier when it comes to this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melvin, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible.  Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones, especially for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, my initial response is that I'm very happy with my purchase for this price point. They feel solid and durable and well made. Comfort - I find them extremely comfortable. I've worn them for up to an hour at a time and didn't have any discomfort while sitting, puttering around, or working out on a treadmill. Sound - I'm no expert, but I've had several different types of headphones over the years, and I'm very happy with the sound, especially after adjusting the equalizer in the app, which was very easy. battery life - very impressive. I've used them several hours and the percentage has barely changed. ANC / adaptive sound control - overall, happy with this. In ANC mode, it blocks most sounds very effectively. I feel like they do a better job than much more expensive Anker and Bose headphones I trialed in the store, so very impressed with that. The ambient sound setting does a great job of making voices around me come in loud and clear, and after some adjustment in the app settings, it can block other ambient noises really well, while still letting voices through. Kind of amazing, actually. Connectivity - I haven't had any issues with individual connections, however I've had some issues with it switching between devices when using it's ability to simultaneously connect to 2 devices. It can do it, but it takes several buttons. I'll keep playing around with that, in case I'm missing something. Phone calls - Fantastic. Haven't had connection issues (except with the above multipoint connections) and the sound is fantastic. I can hear them clearly, and my mom, who is hard of hearing, could actually hear me better through the microphone on this headset than when talking to her directly through my iPhone! All in all, especially for this price point (I paid about $90), I couldn't be happier. I think the multiconnection technology needs some work, but I have zero complaints outside of that. Truly impressive headphones. Certainly the best I've owned, and as I said above, the sound and noise cancellation are both adjustable, and to my ears, were as good or better than much more expensive headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelK, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Product Review: Noise-Canceling Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this Somy noise-canceling headphones, and I can confidently say this has been one of the best investments I’ve made, especially for someone with very light sleep like me. I struggle to fall asleep in environments with even the slightest noise disturbances, but these headphones have truly changed that. The noise-cancellation feature is outstanding — it effectively blocks out background sounds, whether it’s traffic noise, household chatter, or a neighbor’s loud music. The level of silence it creates is remarkable and has provided me with a calm, uninterrupted sleep environment. Beyond sleep, the sound quality is top-notch, with clear highs, rich mids, and deep bass. Music, podcasts, and even white noise sound incredibly crisp and immersive. The headphones are comfortable enough to wear for hours, which is crucial for overnight use. They are lightweight, with soft ear cups that don’t create pressure or discomfort. If you’re a light sleeper like me and need a reliable way to tune out the world, these noise-canceling headphones are a game-changer. This has been hands down the best purchase for improving my sleep quality, and the added benefit of excellent audio performance makes them perfect for daily use as well. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones at this price point!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very long battery life while still being extremely comfortable making it even easier to use for long periods of time. I've had them about a month and have used them around 160 hours. So far no wear, not even on the muffs. Along with the fact being this is the best sound quality for the price, you can look at Beats but they tend to muddy the bass, Soundcore is good for being very good audio at a low price, but even if you're looking at the Q45's or Space Ones they'll fall a bit short of these(though i am a big fan of the motion boom plus soundcore speaker). Which leaves the Sony WH-CH720N as the best pair of bluetooth headpones for the money, giving slightly more product than would be expected at this price, and Sony keeps its name as a brand for the Audiophiles.(also I've seen the comments about worries for durability, mine have already been through a bit with no issues)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvanH,

      You made the right choice with the Sony WHCH720N! We're thrilled that you like the battery life, comfort, durability, and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    All i can say is wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical at first because regardless of the hype, I wanted to make sure i was getting my moneys worth because I dont like dropping a lot of money on things like this. I wanted something effective at blocking out noise with pretty good sound. I was trying to keep the price range close to $100, and the only choices I had were Raycons, JBL’s, Beats and these sony’s. After a week of deliberating and asking around. The Best Buy rep helped me the most. The biggest thing as well was almost everything else was on-the-ear, instead of over-the-ear, and i have 25mm tunnels with a few other piercings. These are so comfortable and dont press against anything! Theyre so lightweight that i forget they’re even there. I highly recommend this set!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmnobles,
      You definitely made the right choice! We're glad to hear your new headphones suits your needs and expectations. Nice to know you are enjoying the amazing sound quality, noise canceling features, lightweight, and comfortable fit of the WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable ANC Headphones with Good Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH720N Headphones have excellent sound quality. What I like about these over the XM4 is the comfort. They’re much lighter and have less clamping force, resulting in a more comfortable listening experience for longer periods of use. Noise cancelling is good, but not as good as the XM4. Battery is excellent. The controls are simple but functional.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sleek, minimalistic and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfty with a simple and minimalistic design that looks modern and understated. Sound is amazing. Noise canceling works great, and battery lasts long and overall great value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LyanneC.

      Thank you so much for taking the time to share this wonderful review of the WH-CH720N headphones! We truly appreciate your detailed feedback.

      We're thrilled to hear you love the design and are enjoying the sound quality, noise cancellation, and long battery life! We focused on creating a look that is both modern and practical, equipped with the best listening technology.

      Thanks again for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    best noise canceling good quality on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are so good. they are not very heavy, and so comfortable to wear. The sound is amazing and the noise cancelling works better than others in my opinion. I had mine for over a year, and bought a second one for a gift since I know they are so good and on a budget as well. I did an extensive research in order to buy the perfect for me. If you are looking some quality headphones, with good sound, noise canceling, this is it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Selina, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what you expect for the price. Not only do they sound wonderful, they're compact, easy to carry, and didn't break the bank. I love the slim design and the range of different colors offered. I got this headset for about $160, which was substantially more affordable than those $300+ Sony headsets, which I'm sure sound great, but for the price, I had to pass. They're easy to set up, charge, and are really comfortable. I typically wear my other headset for hours everyday, and can attest they're not uncomfortable and don't leave my ears sore. Although they didn't come with a case, I bought the Air Pro Max case and they fit perfectly inside. Theres also a little pocket which holds my charger & any other accessories I might need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess,

      Very nice! Thank you for reaching out to us today! We're always happy to hear from you. We're happy to hear that you love the price point, compact and comfortable design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have great, clear audio quality with both the cable and Bluetooth, and it feels comfortable to wear. The battery life is great. (No low latency Bluetooth codecs though, so use the cable for that.) The only problem I have is that there is no way to use the buttons to disable noise cancelling (only toggles ambient noise). There is also no desktop app for any platform… The ONLY way to disable noise cancelling (on computer) without instead using the cable is to first connect it with a phone, disable noise cancelling in the app (requires internet to use after download!!), then disconnect the Bluetooth on the phone, and THEN connect it to the computer. This gets annoying quick! Other than that, these are great headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound Quality and Comfortable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a budget friendly OVER THE EAR headset that was comfortable enough on my ears and head for at 3 hours at a time, and great sound, because I'm an artist and I draw for long hours and listen to my music through headphones. This headset did not disappoint!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lycan!
      Thank you for sharing your experience with the WH-CH720N headphones! It brings us great satisfaction to hear that it fulfills your needs as an artist.

      This model is designed with lightweight materials for comfort during long sessions and its advanced noise-canceling feature ensures you can fully immerse yourself in your music. We're glad to know you're enjoying it!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    This was a worthwhile buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazingly comfortable fit, fantastic ambient sound feature that allows me to be aware of my surroundings. The sound quality is unreal and the battery last such a long time I don't need to plug it in to charge for a few days when I'm using it for a few hours at a time. I love the color too. 10/10 would recommend for others to purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PearlE, That's awesome! We are pleased to hear that you like how comfortably fits your ear, and how fantastic the Ambient Sound feature of our Sony WHCH720N as well as the sound quality and battery life of the headphone. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. You chose the best for her. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WHCH720N Noise Canceling Headphone Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally convinced that Apple only made these types of noise Headphones because Apple products are marketed very well. But at one-third the price ($162 vs $499 without tax), the basic Sony Wireless Noise Canceling Headphones (WHCH720N) are unbelievable and I love them. Sometimes I just wear them at my apartment to block out noise without them playing audio (because they literally will block out the birds chirping at my apartment telling the community that the sun is about to go down). With the Sony app, they work on my iPhone IOS 16.5, iPad, and Dell G7 laptop with no problem. The Sony headphones connect the easiest to my Dell G7 laptop out of all my devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KirkB, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Honestly, I love them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The headphones themselves are really comfortable, but after a decent 2-3 hours of listening, ears do start to hurt. The sound does not leak through the headphones (others can’t hear what you’re listening to). When calling, the audio isn’t that great. Audio quality of music is amazing, the app that comes with it works really well. The design is really nice. The headphones are a bit clunky but otherwise perfect. Battery life is amazing, lasts me the entire week or so (1-3 hours of listening per day).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dennis,

      Thank you for choosing Sony!

      We're thrilled to hear that you find them comfortable and that the sound quality meets your criteria. It's great to know that the app enhances your experience as well. We appreciate your feedback about experiencing ear discomfort after prolonged listening sessions, as comfort is essential, and we are continually striving for improvement. Your observation regarding the audio quality during calls is also valuable. Additionally, we are pleased to learn that the design and battery life meet your needs, especially since they last an entire week with daily use!


      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    THE BEST PRICE AND BEST QUALITY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am shocked at how great these headphones are! The headphones cancel sound so well, are light, charge quick, have a long battery life and ARE AFFORDABLE COMPARED TO OTHERS! I wanted to buy the Apple brand because I’m use to their products but it’s so expensive! These headphones are almost too good to be true, Sony has impressed me as a first time buyer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pastel,
      Perfect! We're really happy that you are impressed with the amazing sound, noise canceling function, easy charging, and long battery life of your new headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect for the everyday user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first nice pair of headphones I've ever purchased and I can easily say I don't regret it! I wasn't ready to drop $350 on the newer/nicer model, but I truly don't feel like I'm missing anything with these ones. They fit my smaller head well without hurting, they have decent noise cancellation (that wasn't one of my main concerns so I didn't need it to be the absolute best, I can still definitely tell a difference when I activate the noise cancelling with these) and the sound quality is amazing! I was debating between these and a few JBL pairs, and the associate in-store recommended the Sony brand overall and I can see why. I also particularly like the app that goes with the headphones, I've tried out the beta EQ test thing to see what my sound preferences are and make a custom EQ setting, and WOW has it made a difference! Paring is easy, battery life is normal and definitely good enough for my daily but casual usage, and the buttons are all easy to find/press while wearing the headphones. They are light but sturdy, and feel very sleek. My only fault is that they don't come with a case, but I will be buying one soon to keep them protected. Overall a great purchase and if you aren't needing the absolute best sound quality or noise cancellation, these are the best option for you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MathewF,
      That is awesome! Congratulations on your first awesome headphone and we can guarantee you that you will enjoy this one! You can enjoy listening to your favorite music without any distraction from the outside noise, thanks to the amazing noise canceling capability of our WHCH720N. We're glad that you were able to utilized the Sony app to customized your headphone to your preferred settings.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thank you for giving our WHCH720N a 5-star rating and for choosing Sony!

      Regards,
      Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones; there is good sound quality with both cable and Bluetooth, and the headphones are comfortable to wear. (No low-latency Bluetooth codecs though…) The only issue is that it’s impossible to fully disable noise cancelling without using the app, which is mobile only and requires internet permissions for some reason… that gets annoying somewhat quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good for a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones are pretty good for the price, the ANC is pretty effective but it has an odd quirk where if you sing a certain note it will deactivate. The battery has lasted me 5-6 days with about 4 hour use each day and there is an option to turn off any ANC or Ambient noise mode to stretch the battery life. The ear cups do feel a bit small because after a few hours you can feel the frame covering the driver on your ear and it becomes a bit painful, possibly an issue on only users with large ears. The app allows you to fine tune your bass mids and trebles to your preference and I feel like it has a pretty good sound quality, although it isn't incredible it's still really good for the price. I do wish some sort of shell case came included but that is a separate purchase, but these headphones offer great features and great sound for a decent price. (Image from about a month after use)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexC,

      We are happy that you like most of the features and capabilities of your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Please make sure your headphones are up-to-date to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/wh-ch720n/software/00289137. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at [email protected].

      Sincerely,
      Vincent Sony_US

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