Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much they are the perfect thing to use at the gym when working out as well as just doing errands around the house.
I would recommend this to a friend
Not bad, not amazing either
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of Sony Headphones for a while now, and I kinda got these headphones on impulse out of sheer curiosity. Full disclosure: I didnt pay MSRP. I like thebuild quality, for this price I’ve seen much worse. The pads are nice and plush, but wont sweat out your ears or anything. I even mowed with these and it was just fine. The ANC isnt amazing, but for this price point, this is about the best you’re gonna get. The hissing was kept to a minimum and it didn’t distort audio quality. My main gripes are sound quality and the drivers themselves. The earcups are quite shallow, and anyone with ears that aren’t flat to their head are gonna have the drivers stab into their ears, causing me to not want to wear them. You can fiddle with the fit all you want, but it’ll eventually stab your ears whether you like it not. The audio quality is also lackluster. The “normal” preset in the sony app sounds super muffled, like I’m listening through a sock or something. Changing it to treble boost kind of fixes it, but now the highs are too sharp. If you’re not an audio snob its not terribly noticable, but for me it is. All in all, these headphones are just OK.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZTech, We appreciate you being a long time Sony fan. We also thank you for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable headphones sound quality is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamonM,
We're so glad to hear that your Sony headphones deliver great sound quality and are so affordable—thank you so much for sharing your fantastic 5-star review! Exceptional value and impressive audio are standout features of the WH-CH720N, and it's wonderful to know they've made such a positive impact on your listening experience.
Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.
Still in Love with these Headphones.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two Years and still going strong. The delivery was good, and so is the quality. I still can't see much wear or tear on my headphones after two years of use. Noise-cancelling is good for the price, and multi-point Bluetooth connect is very addictive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitanshu, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent pair of headphone, good quality nose cancelling and affordable. perfect to study
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-CH720N, JoaCor! We're thrilled to hear that you find them to be an excellent pair, highlighting their good quality noise canceling and affordability. It's especially great to know they're perfect for your studies.
We designed the WH-CH720N to offer a fantastic balance of features, including effective noise cancellation and great sound quality, all at an accessible price point. Your feedback confirms that we've succeeded in providing a great value product that meets your needs.
Thanks again for choosing Sony and for taking the time to write a review! We hope they continue to serve you well.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Good pair of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these are pretty good headphones for a decent price. The sound quality is a lot better than what i was expecting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelN,
We're extremely happy you had a positive experience, and we're grateful for your feedback! It's nice to hear that we've exceeded your expectations with the amazing sound quality of your WHCH720N headphones. Thanks for choosing Sony! - Kris
.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-CH720N headphones are outstanding. They deliver exceptional comfort for extended use, excellent noise cancellation, and impressive sound quality. Their durability and performance make them a top-tier choice for anyone seeking a premium audio experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, Thanks for your fantastic review of the Sony WH-CH720N headphones! It's clear they excel in comfort, noise cancellation, and sound quality, positioning them as an excellent choice for a high-end audio experience. Thank you for the 5-star rating and for choosing Sony! -Jess
Background music while on the go.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable enough to listen to high quality music, including symphonies and soundtracks while participating in any long trips, especially with a walkman product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, StephenJ,
Thanks for the review! We are really happy to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Battery life
Love these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones are great they fit my head perfectly and battery life is great with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThaliaR,
Awesome! We're glad you found the perfect headphone for you. Enjoy good quality music with long lasting battery life. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We appreciate your 5 Star Review and thank you for choosing Sony! - Marco
Good for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup and use. Favorite color so i’m biased. The noise cancelling is not great but i’m not often in a situation where i can really use it anyways. They do get loud, however at 25% volume people can hear what you are listening to even when they are flush with your ears.
I would recommend this to a friendSony headphones are my fav
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones, I have the ULT ones too and they're a little better than these, but not bad for price.
I would recommend this to a friendGreat experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience with these headphones. I wanted a sturdy headset with a loud bass. After my beats fell through I didn’t think I would change brands, but here I am!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaishaP, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Good head phones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, the bass is really strong and it has good noice canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristianI,
Thank you for choosing Sony!
We're delighted to hear how much you like your WH-CH720N headphones, especially the strong bass and effective noise canceling. It's fantastic to hear that they are offering such an exceptional listening experience. Your feedback inspires us to persist in delivering top-notch products.
Best regards,
-Fred
- Pros mentioned:Sound quality
WORTH THE PRICE!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome product, I have nothing bad to say about these headphones. Totaly worth the price!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Serg,
Awesome! Glad to hear that your investment with your new Sony headphones is worth it. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Solid Headphones for Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Connects very easily via Bluetooth to my computer and iPhone. Fits very well. I had to go in-person to a Best Buy store to try on different headphones. If price was not a concern, I'd go with the XM4 or XM5. But for $100, this was worth it. After having this for a few weeks, the only downside I would mention is that my head hurts after wearing this for about 2 hours. So it's not an all-day wear. This is my first headphone set, so not sure if that's to be expected for every headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryN, we're glad you like our product. We understand your feedback regarding the comfort of your Sony. You can extend the slider to its full length before putting on the headset. Put on the headset with the earpads fitting snugly over your ears. Please check this link for more details:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
THE BEST PRICE AND BEST QUALITY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am shocked at how great these headphones are! The headphones cancel sound so well, are light, charge quick, have a long battery life and ARE AFFORDABLE COMPARED TO OTHERS! I wanted to buy the Apple brand because I’m use to their products but it’s so expensive! These headphones are almost too good to be true, Sony has impressed me as a first time buyer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pastel,
Perfect! We're really happy that you are impressed with the amazing sound, noise canceling function, easy charging, and long battery life of your new headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Seamless Sound Meets Comfort and Convenience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones provide good audio experience with their noise-cancellation feature. which efficiently drowns out background noise, allowing for uninterrupted listening. The build quality is solid and battery life is impressive, lasting through several days of moderate use on a single charge. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ratul, Thanks for sharing your thoughts and feedback on the Sony WHCH720N headphones. We're glad you like them. Enjoy and thanks for choosing Sony! -Craig
You get what you pay for.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had to mention; i purchased these & returned the next day. I guess well yeah i made a mistake. For a few dollars more (A Sale) With The WH-1000XM4, You get much better quality of a Product. You get hard plastic that doesnt feel like a toy & cheap. Can feel the little added weight guess thats because they the-1000XM4 are also Noice Canceling. They have a nice Golden logo inprint. They also come very well packaged & include a Airplane audio connecter as well as a very nice carry case-Navy blue is Awesome. All of this plus much better Audio enhancements is what i did not get with the cheaper model WH-CH720N and this is why i decieded to return them. Just FYI Hope helps..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NYCLD, Thank you for sharing your experience with us. We apologize if the Sony WH-CH720N didn't meet your expectations, but we're thrilled to hear that you are impressed with the XM4 model. Your feedback is invaluable to us and will help guide our future improvements.
Enjoy your XM4, and thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
ANC works like a charm!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, ANC is impressive for the price. Only downside is where the buttons located. I wish they were more above, closer to my ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Matt,
Thanks for purchasing our Sony - WHCH720N Wireless Noise Canceling Headphones and we're happy that you are pleased with the ANC functionality as well as the sound quality of your new headphone. We apologize if the buttons are not near enough your ear to access it easily. Your opinion matters to us and it will help us improve our future products.
You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thanks for choosing Sony!
Regards,
Marco
I love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality it great. Works excellent. Noise cancellation is A+. Stays charged all day!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaS,
Thank you so much for your kind words and positive feedback on the WH-CH720N headphones! We're thrilled to hear that you're enjoying the sound quality, excellent performance and especially the noise cancellation. It's also great to know the battery life is keeping up with your day. We truly appreciate your support.
Enjoy your listening experience!
Best regards,
- Stephanie