Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Trendy Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color, excellent sound quality, and very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TunisiaL,
We are thrilled to hear that you are enjoying the beautiful pink color, excellent sound quality, and comfortable fit of your WH-CH720N headphones! It is wonderful to know that they are meeting your expectations in both style and performance, and we appreciate you sharing your positive experience.
Thanks for choosing Sony.
Best regards, Eliab
Exceptional Sound Quality and Comfortable!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a budget friendly OVER THE EAR headset that was comfortable enough on my ears and head for at 3 hours at a time, and great sound, because I'm an artist and I draw for long hours and listen to my music through headphones. This headset did not disappoint!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lycan!
Thank you for sharing your experience with the WH-CH720N headphones! It brings us great satisfaction to hear that it fulfills your needs as an artist.
This model is designed with lightweight materials for comfort during long sessions and its advanced noise-canceling feature ensures you can fully immerse yourself in your music. We're glad to know you're enjoying it!
Thanks for choosing Sony!
Best regards,
Estefany
best noise canceling good quality on a budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are so good. they are not very heavy, and so comfortable to wear. The sound is amazing and the noise cancelling works better than others in my opinion. I had mine for over a year, and bought a second one for a gift since I know they are so good and on a budget as well. I did an extensive research in order to buy the perfect for me. If you are looking some quality headphones, with good sound, noise canceling, this is it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Selina, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Better than Beats!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased a second time as the person that got the first gift was so impressed with it that she returned her beats and went exclusively with this for the rest of her family. My daughter LOVES this headphone and far exceeds the Beats by a long shot!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelC,
Excellent choice! We always strive to deliver the best quality and features with our products. Your satisfaction with your new WHCH720N headphones is greatly appreciated. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris
Worth to Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it works great. Really loving it. I feel its worth 100%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeerthikaS,
Thanks for the awesome review!
It is truly wonderful to know that you feel your new WH-CH720N headphones are 100% worth it! We are so happy to hear that they are working out great for you and that you’re having such a good time using them.
We're glad you chose Sony!
Best regards,
Estefany
Honestly, I love them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The headphones themselves are really comfortable, but after a decent 2-3 hours of listening, ears do start to hurt. The sound does not leak through the headphones (others can’t hear what you’re listening to). When calling, the audio isn’t that great. Audio quality of music is amazing, the app that comes with it works really well. The design is really nice. The headphones are a bit clunky but otherwise perfect. Battery life is amazing, lasts me the entire week or so (1-3 hours of listening per day).
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dennis,
Thank you for choosing Sony!
We're thrilled to hear that you find them comfortable and that the sound quality meets your criteria. It's great to know that the app enhances your experience as well. We appreciate your feedback about experiencing ear discomfort after prolonged listening sessions, as comfort is essential, and we are continually striving for improvement. Your observation regarding the audio quality during calls is also valuable. Additionally, we are pleased to learn that the design and battery life meet your needs, especially since they last an entire week with daily use!
Best regards,
-Fred
- Pros mentioned:Battery life
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly enjoy these headphones more than id expected too theyre comfy look good battery life is great using the mic for the phone works great too only one down side a rattling sound on right side on windy days is highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaL, Thank you for this amazing review of your WH-CH720N. We're glad you love the exceptional comfort, excellent battery life, and overall features of your headphones. You may hear noise (such as a creak, click, or static) through the wireless headphones when traveling through tunnels, or other environments which air pressure changes easily, even if the noise canceling function is on. If this occurs, temporarily turn off the noise canceling function on the Headphones Connect app. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great sound for the price!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I mow grass and work in yard wearing these for hours…Great sound!
I would recommend this to a friend Sony, make believe!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphone is such a decent introduction to the tech nerd/daily driver/college students, to the world of high class audio equipment. The proprietary app integration with ANC gives this headphone access to Sony's enhanced audio capabilities both in terms of software and hardware. DSSE extreme, switchable ANC, Dual device pairing, Assistant integration.... the lot, it has it all. And for such a good price it's really pushing you to go grab this amazing piece of technology. Sony headphones last long. This could be the start of something amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoelKanaka, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Crystal-clear sound and ultra-comfy fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m genuinely impressed by the sound quality, And deep bass, crisp highs, and excellent noise cancellation. The ear cushions are super soft, making them perfect for long listening sessions. Battery life easily lasts through the week. These headphones feel premium without the premium price.
I would recommend this to a friend- Pros mentioned:Sound quality
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Noise Canceling Headphones are serving me well. I answer calls/listen to music while exercising to block out distractions, and the sound clarity is perfect. The price is amazing for the quality! I highly recommend for anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YvetteW,
Thank you for such a great review and recommendation! We're happy to hear that you are enjoying the superb sound, noise cancelation, features, and overall performance of your new Sony headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Didnt hear gunshots with ghese on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listen to music, audiobooks, podcast, and make facetime calls with these daily. Has great range and great sound. I debated on this purchase for weeks and finally bought them on sale. 10/10 reccomend. See picures for my real review.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Squib,
That's awesome! Thanks for sharing your experience with your new Sony WHCH720N. We're glad that you love the audio quality and appreciate the performance of our Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for your recommendation and for choosing Sony! Enjoy! - Marco
Concentration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my Fiance in medschool, she loves them for helping her concentrate
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JustinS!
That is wonderful to hear! We are absolutely thrilled that the WH-CH720N headphones are making such a positive difference for your fiancée during her time in med school.
We designed the noise-canceling feature to help eliminate distractions, and it's incredibly rewarding to know they are effectively helping her concentrate on her studies.
Thank you for choosing Sony to support her success!
Best regards, Gus, Sony Social Media Team
Not bad, not amazing either
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of Sony Headphones for a while now, and I kinda got these headphones on impulse out of sheer curiosity. Full disclosure: I didnt pay MSRP. I like thebuild quality, for this price I’ve seen much worse. The pads are nice and plush, but wont sweat out your ears or anything. I even mowed with these and it was just fine. The ANC isnt amazing, but for this price point, this is about the best you’re gonna get. The hissing was kept to a minimum and it didn’t distort audio quality. My main gripes are sound quality and the drivers themselves. The earcups are quite shallow, and anyone with ears that aren’t flat to their head are gonna have the drivers stab into their ears, causing me to not want to wear them. You can fiddle with the fit all you want, but it’ll eventually stab your ears whether you like it not. The audio quality is also lackluster. The “normal” preset in the sony app sounds super muffled, like I’m listening through a sock or something. Changing it to treble boost kind of fixes it, but now the highs are too sharp. If you’re not an audio snob its not terribly noticable, but for me it is. All in all, these headphones are just OK.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZTech, We appreciate you being a long time Sony fan. We also thank you for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Best $150 Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I think this is a steal. I got it on sale for $90 and it's basically unbeatable, even at full price. Battery easily lasts 20+ hours and the sound quality is better than my air pods which cost double.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your feedback and for choosing the WH-CH720N, JoshuaC! We are delighted to hear you found it to be an unbeatable value and that you’re enjoying the impressive battery life and sound quality. Our team works hard to provide great performance at a great price, so it means a lot to us to know we’ve made a difference for you.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Good headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good headphones, they’re comfortable and noise canceling, but people can hear what you’re listening too if you’re volumes more than half way up, but apart from that it’s pretty good headphones. I lost them but I definitely want to buy them again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AgarP, thank you for sharing your feedback on the WHCH720N Sony headphones!
We're thrilled to hear that you find them super comfortable and appreciate their noise-canceling feature.
Regarding the sound leakage issue, we apologize for any inconvenience it may have caused. Your observation is valuable, and we will take it into consideration for future improvements.
It's fantastic to hear that you’re still interested in repurchasing them despite losing your previous pair.
We appreciate your loyalty and hope you continue to enjoy our products!
Thank you for choosing Sony!
Gus
Great but Pricey Compared to Other Brands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, no issued with them whatsoever. I wear them almost all day for work and they are comfortable. Ive had Soundcore headphones and they are very comparable. I'd get the Soundcore as they are more reasonably priced.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your thoughtful review of the WH-CH720N, BrandonL! We're delighted to hear you've enjoyed wearing them for extended periods and have found them comfortable for all-day use.
The WH-CH720N is designed to deliver a superior listening experience, combining lightweight comfort with advanced noise-canceling technology and immersive sound. Many users, like yourself, appreciate the soft ear pads and balanced headband that help make these headphones comfortable even during long work sessions. We're glad to hear the fit and comfort worked well for you!
We understand that pricing is a key factor for many customers and that value is important when comparing options. While there are a variety of choices in the market, the WH-CH720N includes Sony’s proprietary noise-canceling and sound technology, seamless integration with the Sony | Headphones Connect app for customizable audio, and reliable wireless performance, all to enhance the user experience.
Thank you again for your feedback and for choosing Sony. If you have any questions about getting the most from your headphones, our team is always here to help!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Good pair of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these are pretty good headphones for a decent price. The sound quality is a lot better than what i was expecting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelN,
We're extremely happy you had a positive experience, and we're grateful for your feedback! It's nice to hear that we've exceeded your expectations with the amazing sound quality of your WHCH720N headphones. Thanks for choosing Sony! - Kris
Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much they are the perfect thing to use at the gym when working out as well as just doing errands around the house.
I would recommend this to a friendStill in Love with these Headphones.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two Years and still going strong. The delivery was good, and so is the quality. I still can't see much wear or tear on my headphones after two years of use. Noise-cancelling is good for the price, and multi-point Bluetooth connect is very addictive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitanshu, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
