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Customer Ratings & Reviews

Your price for this item is $88.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2435 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,435 reviews
  • Rated 5 out of 5 stars

    WHCH720N Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are lightweight, cute, and very user friendly. I have no issues with connectivity and the noise canceling feature is easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EllaM! Thank you for your feedback! We are thrilled to hear that you find the WH-CH720N headphones lightweight and user-friendly.
      Their impressive noise-canceling feature allows you to immerse yourself in your favorite music without distractions, making your listening experience truly enjoyable.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    A good Product,value for Money..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony wireless headphones deliver excellent sound clarity with deep bass and balanced mids. They feature strong noise cancellation, long battery life, and comfortable design for extended use. Touch controls and quick pairing add convenience. Premium build quality justifies the price, making them a reliable choice for music lovers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SelagamsettyL,
      We are honored to hear you are so pleased with your WH-CH720N headphones! It's fantastic to know that you're enjoying the excellent sound clarity and we're particularly happy that you find them comfortable for extended use.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Review of Sony Bluetooth Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphones are amazing. The app is easy to use, the soundproofing is wonderful, and they are comfortable. My only critique, the app is hard to Bluetooth to. It takes a few seconds. But, overall, great purchase for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have great, clear audio quality with both the cable and Bluetooth, and it feels comfortable to wear. The battery life is great. (No low latency Bluetooth codecs though, so use the cable for that.) The only problem I have is that there is no way to use the buttons to disable noise cancelling (only toggles ambient noise). There is also no desktop app for any platform… The ONLY way to disable noise cancelling (on computer) without instead using the cable is to first connect it with a phone, disable noise cancelling in the app (requires internet to use after download!!), then disconnect the Bluetooth on the phone, and THEN connect it to the computer. This gets annoying quick! Other than that, these are great headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a fathers day gift and my dad loves these headphones as well as the noise cancellation feature when my sibling ever get too loud he could just drown out the sound with a click of a button and not to mention the sound quality and the ease of a button to turn on his headphones he loves them and the best part about the is the price just for $100 he could get the peace an quietness he deserves.-Andy.A

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Caboose,

      Thank you for choosing Sony!

      We're immensely pleased to hear that your dad loves his WH-CH720N headphones, especially as a Father's Day gift! It's wonderful to know he's enjoying the noise cancellation feature to find some peace and quiet, and that he appreciates the sound quality and ease of use. Knowing that he got all this for a great price makes it even better!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sound amazing. Great for the gym. Battery is good full charge last for at least 4 days

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TavarionA, we're glad you are enjoying the sound quality of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best headphones for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for $150. They sound amazing for the price. I listen to a lot of hip hop and that bass really pops. The ANC I have to say is surprisingly good. Super light weight! They feel so comfortable on your head with the foam padding. I use them for chillin watching movies or just listening to music and they do an amazing job. You would love them too if you're into working out and need some light weight headphones to use that wont make you feel uncomfortable with the weight or the fit. The physical buttons are nice and clicky. I've had them for over a month now and I can honestly say that these are the best headphones I've ever purchased and I've bought a couple that made me feel ripped off. If you know Sony then you should know they have the best quality when it comes to sound. I highly recommend these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobTech, Thanks for sharing your awesome experience with your Sony headphones. We are glad to hear that they are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying how comfortable and great they sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goop product! Bought one for myself and then one for my brother! He loves it. The noise cancellation is on point and the battery lasts very long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErinaA,
      Great! Thank you for your purchase! We're glad you and your brother love our Sony - WHCH720N Wireless Noise Canceling Headphones. We are happy to hear that the noise cancelation works on point and the battery last very long. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones in 30 years! Word of advice, even though the replacement ear cushions are expensive, they are worth it I have tried many 3rd party brands and they fall short of noise cancelling and even mess up the electronics by not fitting perfectly and not being tuned to this device. But, I like these headphones so much I will buy new pads then new pair later.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sirscott, we're glad you like our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sounding noise canceling earphone. Under a $100

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Artv88, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice set of headphones that don’t hurt my ears! I have tried using them with Bluetooth on my phone and I have tried plugging them into my computer. They work great either way and have good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All i can say is wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical at first because regardless of the hype, I wanted to make sure i was getting my moneys worth because I dont like dropping a lot of money on things like this. I wanted something effective at blocking out noise with pretty good sound. I was trying to keep the price range close to $100, and the only choices I had were Raycons, JBL’s, Beats and these sony’s. After a week of deliberating and asking around. The Best Buy rep helped me the most. The biggest thing as well was almost everything else was on-the-ear, instead of over-the-ear, and i have 25mm tunnels with a few other piercings. These are so comfortable and dont press against anything! Theyre so lightweight that i forget they’re even there. I highly recommend this set!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmnobles,
      You definitely made the right choice! We're glad to hear your new headphones suits your needs and expectations. Nice to know you are enjoying the amazing sound quality, noise canceling features, lightweight, and comfortable fit of the WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony does it again.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a long time fan of Studio Beats. However, when I sized up my ear guages, I simply could not fit them over my ears comfortably and ended up breaking a few pairs of my ear jewelery (bummer). I researched these and was pretty impressed by the reviews. I checked multiple sources and of course, I went to Reddit. It was all good across the board. I absolutely love these headphones. I have Autistm and ADHD and the noise canceling feature is exactly what I needed . They do exactly what they advertise. My favorite feature is the app where you can customize your listening experiences based on what type of music you are enjoying. I am so pleased with this purchase and will be looking into getting the next step up with Sony Products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnaB, Thank you for sharing your feedback. We're glad to hear that you find the application and noise canceling performance useful in your daily activities. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Exceptional Sound Quality and Comfortable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a budget friendly OVER THE EAR headset that was comfortable enough on my ears and head for at 3 hours at a time, and great sound, because I'm an artist and I draw for long hours and listen to my music through headphones. This headset did not disappoint!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lycan!
      Thank you for sharing your experience with the WH-CH720N headphones! It brings us great satisfaction to hear that it fulfills your needs as an artist.

      This model is designed with lightweight materials for comfort during long sessions and its advanced noise-canceling feature ensures you can fully immerse yourself in your music. We're glad to know you're enjoying it!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony WHCH720N Noise Canceling Headphone Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally convinced that Apple only made these types of noise Headphones because Apple products are marketed very well. But at one-third the price ($162 vs $499 without tax), the basic Sony Wireless Noise Canceling Headphones (WHCH720N) are unbelievable and I love them. Sometimes I just wear them at my apartment to block out noise without them playing audio (because they literally will block out the birds chirping at my apartment telling the community that the sun is about to go down). With the Sony app, they work on my iPhone IOS 16.5, iPad, and Dell G7 laptop with no problem. The Sony headphones connect the easiest to my Dell G7 laptop out of all my devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KirkB, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice. The sound is well and the noise cancelation works good. The battery life is also good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanD, Thank you for the positive review! We're so happy to hear you like the great sound quality, excellent noise cancellation, and long battery life of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great set of bt headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and I love the ambiance mode and they last battery wise. Longer than I need in a week

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustJoe,
      Awesome! We are delighted to hear that you loved the ambient sound mode, long battery life and the sound quality of our Sony WHCH720N. Our WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Keep enjoying and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes yes yes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! My whole life I've never felt comfortable with over-the-ear headphones so I was worried when I initially bought it. I've used them every day since I bought them last month! It's helped a lot in social situations to use the noise canceling. The only complaint is the only microphone is for the ambient feature, so I'm unable to use them as a headset for games but that's such a little deal. I take it with me wherever I go!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,
      Great! We're glad you made the right decision in getting one of our Sony WHCH720N. Due to its ergonomically designed, it is lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Our WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Your WHCH720N headphones can be used for gaming, however, please be advised that the microphone function of the headphones is disabled when using the supplied cable. An external microphone is recommended for voice chat. For this, we recommend using headphones that are designed for game consoles. We highly appreciate you in purchasing our headphone. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Perfect for the everyday user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first nice pair of headphones I've ever purchased and I can easily say I don't regret it! I wasn't ready to drop $350 on the newer/nicer model, but I truly don't feel like I'm missing anything with these ones. They fit my smaller head well without hurting, they have decent noise cancellation (that wasn't one of my main concerns so I didn't need it to be the absolute best, I can still definitely tell a difference when I activate the noise cancelling with these) and the sound quality is amazing! I was debating between these and a few JBL pairs, and the associate in-store recommended the Sony brand overall and I can see why. I also particularly like the app that goes with the headphones, I've tried out the beta EQ test thing to see what my sound preferences are and make a custom EQ setting, and WOW has it made a difference! Paring is easy, battery life is normal and definitely good enough for my daily but casual usage, and the buttons are all easy to find/press while wearing the headphones. They are light but sturdy, and feel very sleek. My only fault is that they don't come with a case, but I will be buying one soon to keep them protected. Overall a great purchase and if you aren't needing the absolute best sound quality or noise cancellation, these are the best option for you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MathewF,
      That is awesome! Congratulations on your first awesome headphone and we can guarantee you that you will enjoy this one! You can enjoy listening to your favorite music without any distraction from the outside noise, thanks to the amazing noise canceling capability of our WHCH720N. We're glad that you were able to utilized the Sony app to customized your headphone to your preferred settings.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thank you for giving our WHCH720N a 5-star rating and for choosing Sony!

      Regards,
      Marco Sony_US

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