Customer Ratings & Reviews
See more imagesSony - WHCH720N Wireless Noise Cancelling Headphones - Black
- Model:
- WHCH720N/B
- SKU:
- 10893395
Highly rated by customers for:
Customer reviews
Rating 4.6 out of 5 stars with 1949 reviews
Top Mentions
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- Rated 5 out of 5 stars
THE BEST PRICE AND BEST QUALITY!
Pastel Posted
I am shocked at how great these headphones are! The headphones cancel sound so well, are light, charge quick, have a long battery life and ARE AFFORDABLE COMPARED TO OTHERS! I wanted to buy the Apple brand because I’m use to their products but it’s so expensive! These headphones are almost too good to be true, Sony has impressed me as a first time buyer.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi Pastel,
Perfect! We're really happy that you are impressed with the amazing sound, noise canceling function, easy charging, and long battery life of your new headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
- Rated 4 out of 5 stars
Good for a budget
AlexC Posted
These Sony headphones are pretty good for the price, the ANC is pretty effective but it has an odd quirk where if you sing a certain note it will deactivate. The battery has lasted me 5-6 days with about 4 hour use each day and there is an option to turn off any ANC or Ambient noise mode to stretch the battery life. The ear cups do feel a bit small because after a few hours you can feel the frame covering the driver on your ear and it becomes a bit painful, possibly an issue on only users with large ears. The app allows you to fine tune your bass mids and trebles to your preference and I feel like it has a pretty good sound quality, although it isn't incredible it's still really good for the price. I do wish some sort of shell case came included but that is a separate purchase, but these headphones offer great features and great sound for a decent price. (Image from about a month after use)
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi AlexC,
We are happy that you like most of the features and capabilities of your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Please make sure your headphones are up-to-date to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/wh-ch720n/software/00289137. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Rated 5 out of 5 stars
Perfect for the everyday user
MathewF Posted
These are the first nice pair of headphones I've ever purchased and I can easily say I don't regret it! I wasn't ready to drop $350 on the newer/nicer model, but I truly don't feel like I'm missing anything with these ones. They fit my smaller head well without hurting, they have decent noise cancellation (that wasn't one of my main concerns so I didn't need it to be the absolute best, I can still definitely tell a difference when I activate the noise cancelling with these) and the sound quality is amazing! I was debating between these and a few JBL pairs, and the associate in-store recommended the Sony brand overall and I can see why. I also particularly like the app that goes with the headphones, I've tried out the beta EQ test thing to see what my sound preferences are and make a custom EQ setting, and WOW has it made a difference! Paring is easy, battery life is normal and definitely good enough for my daily but casual usage, and the buttons are all easy to find/press while wearing the headphones. They are light but sturdy, and feel very sleek. My only fault is that they don't come with a case, but I will be buying one soon to keep them protected. Overall a great purchase and if you aren't needing the absolute best sound quality or noise cancellation, these are the best option for you!
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi MathewF,
That is awesome! Congratulations on your first awesome headphone and we can guarantee you that you will enjoy this one! You can enjoy listening to your favorite music without any distraction from the outside noise, thanks to the amazing noise canceling capability of our WHCH720N. We're glad that you were able to utilized the Sony app to customized your headphone to your preferred settings.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you for giving our WHCH720N a 5-star rating and for choosing Sony!
Regards,
Marco
- Rated 5 out of 5 stars
Great headphones , for the cost iyou cant go wrong
MicahG Posted
Great fit on your head . I have alot of ear peircings and it does not irriatate them at all . It also has great sound cancelling qualities, sound quality, it has a great battery life. The sleep mode doesnt drain the battery like other headphones i have had
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi MicahG, Thanks for sharing your experience and we are happy that you like the sound quality and noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Rated 5 out of 5 stars
Try & Buy WH-CH720N Headphones at
TerrenceH Posted
The sound quality of these WH-CH720N is great. The battery life on these headphones are awesome. I have no problems at all with the connectivity. Thank you, Sony
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hello TerrenceH, We are glad that you like the sound quality and battery life of your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
- Rated 3 out of 5 stars
Not bad, not amazing either
ZTech Posted
[Employee of bestbuy] I’ve been a fan of Sony Headphones for a while now, and I kinda got these headphones on impulse out of sheer curiosity. Full disclosure: I didnt pay MSRP. I like thebuild quality, for this price I’ve seen much worse. The pads are nice and plush, but wont sweat out your ears or anything. I even mowed with these and it was just fine. The ANC isnt amazing, but for this price point, this is about the best you’re gonna get. The hissing was kept to a minimum and it didn’t distort audio quality. My main gripes are sound quality and the drivers themselves. The earcups are quite shallow, and anyone with ears that aren’t flat to their head are gonna have the drivers stab into their ears, causing me to not want to wear them. You can fiddle with the fit all you want, but it’ll eventually stab your ears whether you like it not. The audio quality is also lackluster. The “normal” preset in the sony app sounds super muffled, like I’m listening through a sock or something. Changing it to treble boost kind of fixes it, but now the highs are too sharp. If you’re not an audio snob its not terribly noticable, but for me it is. All in all, these headphones are just OK.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi ZTech, We appreciate you being a long time Sony fan. We also thank you for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Rated 4 out of 5 stars
Quality
JAYMYLAG Posted
I’ve had many headphones and these sony headphones have lasted the longest and quality still great.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi JAYMYLAG,
We’re thrilled to know that your Sony headphones have provided long-lasting quality and durability. Thank you for choosing Sony and sharing your positive experience.
Best regards,
Eliab
- Rated 4 out of 5 stars
Honestly, I love them.
Dennis Posted
Love it. The headphones themselves are really comfortable, but after a decent 2-3 hours of listening, ears do start to hurt. The sound does not leak through the headphones (others can’t hear what you’re listening to). When calling, the audio isn’t that great. Audio quality of music is amazing, the app that comes with it works really well. The design is really nice. The headphones are a bit clunky but otherwise perfect. Battery life is amazing, lasts me the entire week or so (1-3 hours of listening per day).
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hello Dennis,
Thank you for choosing Sony!
We're thrilled to hear that you find them comfortable and that the sound quality meets your criteria. It's great to know that the app enhances your experience as well. We appreciate your feedback about experiencing ear discomfort after prolonged listening sessions, as comfort is essential, and we are continually striving for improvement. Your observation regarding the audio quality during calls is also valuable. Additionally, we are pleased to learn that the design and battery life meet your needs, especially since they last an entire week with daily use!
Best regards,
-Fred
- Rated 5 out of 5 stars
Perfect headphones
LeslieR Posted
These headphones are great! The music sounds so crisp and clear and they are noise canceling which is what I needed. They fit great and I love how adjustable they are.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi LeslieR,
We are thrilled to hear that the WH-CH720N headphones are meeting your needs! It is wonderful to know that you are enjoying the crisp, clear sound quality and finding the noise-canceling performance and adjustable fit so comfortable.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Exceptional Sound Quality and Comfortable!
Lycan Posted
I was looking for a budget friendly OVER THE EAR headset that was comfortable enough on my ears and head for at 3 hours at a time, and great sound, because I'm an artist and I draw for long hours and listen to my music through headphones. This headset did not disappoint!!
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi Lycan!
Thank you for sharing your experience with the WH-CH720N headphones! It brings us great satisfaction to hear that it fulfills your needs as an artist.
This model is designed with lightweight materials for comfort during long sessions and its advanced noise-canceling feature ensures you can fully immerse yourself in your music. We're glad to know you're enjoying it!
Thanks for choosing Sony!
Best regards,
Estefany
- Rated 4 out of 5 stars
Sound quality
SANAIP Posted
I like the quality in the and noise canceling. Technology is definitely worth how much you’re paying for it. I will say I’ve had mine for almost 2 years in the leather is starting to pill, but it might be because of how much I use it but other than that it works really well and I would prefer these over my AirPods any day. They’re comfortable to wear for a long Period of time.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi SANAIP,
We are delighted to hear that you love the sound quality, noise-canceling performance, and comfort of your headphones after nearly two years of heavy use!
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Best $150 Headset
JoshuaC Posted
Honestly, I think this is a steal. I got it on sale for $90 and it's basically unbeatable, even at full price. Battery easily lasts 20+ hours and the sound quality is better than my air pods which cost double.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Thank you so much for your feedback and for choosing the WH-CH720N, JoshuaC! We are delighted to hear you found it to be an unbeatable value and that you’re enjoying the impressive battery life and sound quality. Our team works hard to provide great performance at a great price, so it means a lot to us to know we’ve made a difference for you.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Rated 4 out of 5 stars
Good headphones!
AgarP Posted
Super good headphones, they’re comfortable and noise canceling, but people can hear what you’re listening too if you’re volumes more than half way up, but apart from that it’s pretty good headphones. I lost them but I definitely want to buy them again.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi AgarP, thank you for sharing your feedback on the WHCH720N Sony headphones!
We're thrilled to hear that you find them super comfortable and appreciate their noise-canceling feature.
Regarding the sound leakage issue, we apologize for any inconvenience it may have caused. Your observation is valuable, and we will take it into consideration for future improvements.
It's fantastic to hear that you’re still interested in repurchasing them despite losing your previous pair.
We appreciate your loyalty and hope you continue to enjoy our products!
Thank you for choosing Sony!
Gus
- Rated 5 out of 5 stars
.
Daniel Posted
The Sony WH-CH720N headphones are outstanding. They deliver exceptional comfort for extended use, excellent noise cancellation, and impressive sound quality. Their durability and performance make them a top-tier choice for anyone seeking a premium audio experience.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi Daniel, Thanks for your fantastic review of the Sony WH-CH720N headphones! It's clear they excel in comfort, noise cancellation, and sound quality, positioning them as an excellent choice for a high-end audio experience. Thank you for the 5-star rating and for choosing Sony! -Jess
- Rated 5 out of 5 stars
Still in Love with these Headphones.
Mitanshu Posted
Two Years and still going strong. The delivery was good, and so is the quality. I still can't see much wear or tear on my headphones after two years of use. Noise-cancelling is good for the price, and multi-point Bluetooth connect is very addictive.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi Mitanshu, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Rated 4 out of 5 stars
Solid Headphones for Price
HenryN Posted
Great headphones for the price. Connects very easily via Bluetooth to my computer and iPhone. Fits very well. I had to go in-person to a Best Buy store to try on different headphones. If price was not a concern, I'd go with the XM4 or XM5. But for $100, this was worth it. After having this for a few weeks, the only downside I would mention is that my head hurts after wearing this for about 2 hours. So it's not an all-day wear. This is my first headphone set, so not sure if that's to be expected for every headphone.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi HenryN, we're glad you like our product. We understand your feedback regarding the comfort of your Sony. You can extend the slider to its full length before putting on the headset. Put on the headset with the earpads fitting snugly over your ears. Please check this link for more details:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Rated 5 out of 5 stars
Seamless Sound Meets Comfort and Convenience.
Ratul Posted
These headphones provide good audio experience with their noise-cancellation feature. which efficiently drowns out background noise, allowing for uninterrupted listening. The build quality is solid and battery life is impressive, lasting through several days of moderate use on a single charge. Highly recommended.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi Ratul, Thanks for sharing your thoughts and feedback on the Sony WHCH720N headphones. We're glad you like them. Enjoy and thanks for choosing Sony! -Craig
- Rated 5 out of 5 stars
Such a good investment
KejariC Posted
these headphones are so amazingggg !! The noise cancellation feature is a whole different vibe when listening to music that has a lot of bass. They’re also super cute & lightweight, i’ve never had an issue with them!
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi Jeong, Awesome! Good to know your investment is worth it. We're glad that you like the excellent noise cancellation, amazing audio, and lightweight design of the headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess
- Rated 5 out of 5 stars
My review
Michelle Posted
The headphones are not bad at allll, the noice canceling is okay especially when you’re in a large area. The headphones are bigger than I thought but their still perfect. The sound quality is amazing and the battery lasts like REALLY long also it connects really fast but it’s hard to connect it to other devices because you need the headphones app
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
- Rated 5 out of 5 stars
Sony does it again.
AnnaB Posted
Ive been a long time fan of Studio Beats. However, when I sized up my ear guages, I simply could not fit them over my ears comfortably and ended up breaking a few pairs of my ear jewelery (bummer). I researched these and was pretty impressed by the reviews. I checked multiple sources and of course, I went to Reddit. It was all good across the board. I absolutely love these headphones. I have Autistm and ADHD and the noise canceling feature is exactly what I needed . They do exactly what they advertise. My favorite feature is the app where you can customize your listening experiences based on what type of music you are enjoying. I am so pleased with this purchase and will be looking into getting the next step up with Sony Products.
I would recommend this to a friendThis review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
Brand response from SonyListens
Posted
Hi AnnaB, Thank you for sharing your feedback. We're glad to hear that you find the application and noise canceling performance useful in your daily activities. Enjoy and thanks for choosing Sony. -Craig