Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
A Great Set of Cans for the Price Point
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has the excellent Sony Audio Quality (for it's class) shining through. Would have loved a little bit more bass without having to play around with the settings but I understand its a subjective preference. Noise cancellation is quite decent. Since this was for my teenager, adding his two cents that he would have loved a bit more interest in the external design at this price point rather than bland monochrome. But a good buy none the less. Definitely would recommend buying unless you have to budget to get up to XM5/XM6.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, great sounding noise canceling earphone. Under a $100
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Artv88, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
AMAZING!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my girlfriend! She loves it paired super easily to her phone,great sound quality amazing overall. I have the same pair and still works great after 2 years now. 100% would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JonnyLiu,
Thank you for choosing Sony!
We're honored to hear that your girlfriend loves the WHCH720N headphones and that pairing them was effortless. It’s fantastic to know you’ve had a great experience with your pair over the past two years. Your recommendation means a lot to us, and we’re delighted that these headphones continue to deliver excellent sound quality and reliability.
Best regards,
-Fred
Perfect headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! The music sounds so crisp and clear and they are noise canceling which is what I needed. They fit great and I love how adjustable they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeslieR,
We are thrilled to hear that the WH-CH720N headphones are meeting your needs! It is wonderful to know that you are enjoying the crisp, clear sound quality and finding the noise-canceling performance and adjustable fit so comfortable.
Thanks for choosing Sony.
Best regards,
Eliab
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have great, clear audio quality with both the cable and Bluetooth, and it feels comfortable to wear. The battery life is great. (No low latency Bluetooth codecs though, so use the cable for that.) The only problem I have is that there is no way to use the buttons to disable noise cancelling (only toggles ambient noise). There is also no desktop app for any platform… The ONLY way to disable noise cancelling (on computer) without instead using the cable is to first connect it with a phone, disable noise cancelling in the app (requires internet to use after download!!), then disconnect the Bluetooth on the phone, and THEN connect it to the computer. This gets annoying quick! Other than that, these are great headphones.
I would recommend this to a friendGreat but not really pink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing! My only thing, the pink is more vibrant in the picture than in person. It’s more of light lilac color with a pink hue, I find it disappointing that it’s not a true pink or close to the pink in the picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, JoanaM!
We are absolutely thrilled to hear that you find the sound quality of your WH-CH720N headphones to be amazing! Delivering premium audio performance is our top priority, and we're delighted to know we've succeeded there.
We understand and apologize for your disappointment regarding the color of the headphones. We aim for our product images to accurately reflect the actual color, and we are sorry that the physical "Pink" unit appeared closer to a light lilac/pink hue instead of the vibrant color you expected. Your feedback on the discrepancy between the online image and the actual color is incredibly valuable, and we will share this with our product and photography teams for review to ensure better color representation in the future.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Nice Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really nice. The sound is well and the noise cancelation works good. The battery life is also good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanD, Thank you for the positive review! We're so happy to hear you like the great sound quality, excellent noise cancellation, and long battery life of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
The Perfect Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a replacement for my grandson’s headphones. He absolutely love them. He likes that it keeps the outside noise to a minimum and it stays charges for hours. He also likes the comfort of the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Smilie1218!
Thank you for the great feedback on the WH-CH720N headphones.
It is truly wonderful to know that your grandson is absolutely loving them. We're glad he is enjoying the comfort and that the exceptional noise cancellation is keeping outside distractions to a minimum.
We appreciate you choosing Sony!
Best regards,
Estefany
A good Product,value for Money..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony wireless headphones deliver excellent sound clarity with deep bass and balanced mids. They feature strong noise cancellation, long battery life, and comfortable design for extended use. Touch controls and quick pairing add convenience. Premium build quality justifies the price, making them a reliable choice for music lovers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SelagamsettyL,
We are honored to hear you are so pleased with your WH-CH720N headphones! It's fantastic to know that you're enjoying the excellent sound clarity and we're particularly happy that you find them comfortable for extended use.
Thank you for choosing Sony!
Best regards,
Estefany
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone love the noise canceling features. They are comfortable, they do get hot if working out. Perfect for a student.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValeriaH,
It's great to hear that the noise cancelling and comfort are working out well for your studies! We appreciate your feedback regarding use during workouts, as it helps other students find the right fit for their lifestyle.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great set of bt headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and I love the ambiance mode and they last battery wise. Longer than I need in a week
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustJoe,
Awesome! We are delighted to hear that you loved the ambient sound mode, long battery life and the sound quality of our Sony WHCH720N. Our WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Keep enjoying and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Yes yes yes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! My whole life I've never felt comfortable with over-the-ear headphones so I was worried when I initially bought it. I've used them every day since I bought them last month! It's helped a lot in social situations to use the noise canceling. The only complaint is the only microphone is for the ambient feature, so I'm unable to use them as a headset for games but that's such a little deal. I take it with me wherever I go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Great! We're glad you made the right decision in getting one of our Sony WHCH720N. Due to its ergonomically designed, it is lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Our WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Your WHCH720N headphones can be used for gaming, however, please be advised that the microphone function of the headphones is disabled when using the supplied cable. An external microphone is recommended for voice chat. For this, we recommend using headphones that are designed for game consoles. We highly appreciate you in purchasing our headphone. Thanks for choosing Sony! - Marco
Airpod Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product, works very well as described, sounds great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JavonB,
Thank you for choosing Sony!
We're honored to hear that your WHCH720N headphones are delivering great sound and performing exactly as described. Knowing that our product is enhancing your audio experience means a lot to us. We appreciate your support and hope these headphones continue to bring enjoyment to your listening moments.
Best regards,
-Fred
- Pros mentioned:Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice set of headphones that don’t hurt my ears! I have tried using them with Bluetooth on my phone and I have tried plugging them into my computer. They work great either way and have good sound quality.
I would recommend this to a friend Sony does it again.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been a long time fan of Studio Beats. However, when I sized up my ear guages, I simply could not fit them over my ears comfortably and ended up breaking a few pairs of my ear jewelery (bummer). I researched these and was pretty impressed by the reviews. I checked multiple sources and of course, I went to Reddit. It was all good across the board. I absolutely love these headphones. I have Autistm and ADHD and the noise canceling feature is exactly what I needed . They do exactly what they advertise. My favorite feature is the app where you can customize your listening experiences based on what type of music you are enjoying. I am so pleased with this purchase and will be looking into getting the next step up with Sony Products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaB, Thank you for sharing your feedback. We're glad to hear that you find the application and noise canceling performance useful in your daily activities. Enjoy and thanks for choosing Sony. -Craig
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a fathers day gift and my dad loves these headphones as well as the noise cancellation feature when my sibling ever get too loud he could just drown out the sound with a click of a button and not to mention the sound quality and the ease of a button to turn on his headphones he loves them and the best part about the is the price just for $100 he could get the peace an quietness he deserves.-Andy.A
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Caboose,
Thank you for choosing Sony!
We're immensely pleased to hear that your dad loves his WH-CH720N headphones, especially as a Father's Day gift! It's wonderful to know he's enjoying the noise cancellation feature to find some peace and quiet, and that he appreciates the sound quality and ease of use. Knowing that he got all this for a great price makes it even better!
Best regards,
-Fred
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and sounds great, would recommend this head set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoreyD!
It is fantastic to know that your WH-CH720N is working out so well for you!
We’re happy to hear that the sound quality is hitting the mark and that you're satisfied enough to recommend them to others.
Thank you for becoming a Sony customer!
Best regards,
Estefany
Good for a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones are pretty good for the price, the ANC is pretty effective but it has an odd quirk where if you sing a certain note it will deactivate. The battery has lasted me 5-6 days with about 4 hour use each day and there is an option to turn off any ANC or Ambient noise mode to stretch the battery life. The ear cups do feel a bit small because after a few hours you can feel the frame covering the driver on your ear and it becomes a bit painful, possibly an issue on only users with large ears. The app allows you to fine tune your bass mids and trebles to your preference and I feel like it has a pretty good sound quality, although it isn't incredible it's still really good for the price. I do wish some sort of shell case came included but that is a separate purchase, but these headphones offer great features and great sound for a decent price. (Image from about a month after use)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC,
We are happy that you like most of the features and capabilities of your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Please make sure your headphones are up-to-date to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/wh-ch720n/software/00289137. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at [email protected].
Sincerely,
Vincent
Perfect for the everyday user
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the first nice pair of headphones I've ever purchased and I can easily say I don't regret it! I wasn't ready to drop $350 on the newer/nicer model, but I truly don't feel like I'm missing anything with these ones. They fit my smaller head well without hurting, they have decent noise cancellation (that wasn't one of my main concerns so I didn't need it to be the absolute best, I can still definitely tell a difference when I activate the noise cancelling with these) and the sound quality is amazing! I was debating between these and a few JBL pairs, and the associate in-store recommended the Sony brand overall and I can see why. I also particularly like the app that goes with the headphones, I've tried out the beta EQ test thing to see what my sound preferences are and make a custom EQ setting, and WOW has it made a difference! Paring is easy, battery life is normal and definitely good enough for my daily but casual usage, and the buttons are all easy to find/press while wearing the headphones. They are light but sturdy, and feel very sleek. My only fault is that they don't come with a case, but I will be buying one soon to keep them protected. Overall a great purchase and if you aren't needing the absolute best sound quality or noise cancellation, these are the best option for you!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MathewF,
That is awesome! Congratulations on your first awesome headphone and we can guarantee you that you will enjoy this one! You can enjoy listening to your favorite music without any distraction from the outside noise, thanks to the amazing noise canceling capability of our WHCH720N. We're glad that you were able to utilized the Sony app to customized your headphone to your preferred settings.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you for giving our WHCH720N a 5-star rating and for choosing Sony!
Regards,
Marco
ASUS Zenbook
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing! This laptop is incredibly fast and has amazing visuals. The battery life on this is top tier! As an engineering student I think it is amazing and perfect.
No, I would not recommend this to a friend
