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Customer Ratings & Reviews

Model:
MDRZX330BT/B
SKU:
4026045
Your price for this item is $39.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 611 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers appreciate the sound quality and wireless connectivity of the headphones. They find them comfortable to wear and are satisfied with the price. However, some users have expressed concerns about the volume and bass levels, and a few have mentioned that the headphones are a bit bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-611 of 611 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair that I have purchased. I understand that these are now discontinued. Disappointing. They were great quality for the price. I purchased them for my kids so they are pretty hard on them - they have lasted so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth is not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone is good and sound quality is nice but not sure what happened its not discover-able via Bluetooth and i can not pair it with any device. still looking for a solution.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good Product, better if noise cancelling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, wireless and on ear. Pretty inexpensive, but I wish they were noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are in the category of over the ear yet they don't cover your ears. I don't have big ears at all yet they just press on my ear. I've bought headphones for less that actually cup around the ear. The sound quality was there but the headphones felt flimsy. I will be returning them today.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoeMA, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bluetooth headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes it. It also does not need recharging for a long time. That is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to pair this with everything except my work laptop. I blame microsoft. I like being free of the cord.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice quality but won't work PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I figured a Sony headset would pair with a PS4. No. These are not supported.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Headset/Mic Sample Rate @8000hz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (This is a review of the device - as a Headset.) ------------- # Quick Info: # 1. Headset Call Quality worse than analog phone lines, 100 - 4000Hz < 8000 Hz, 16 bit, (Probably actually 12) - for the microphone and earphones. 2. No USB Workaround: You cannot plug the headset directly into your computer using the USB connection - to have a high quality call. ------------- # Strange Work Around: # http://helpguide.sony.net/mdr/zx330bt/v1/en/contents/TP0000773523.html In this System, I changed it all the way down to "Priority on stable connection" - just to make sure that the other side could hear as best as possible. There are some novel new technologies, like LDAC which would allow higher compression, better quality - but it appears proprietary to Sony products, and doesn't help when pairing with other devices like Windows 10, Android, Linux, etc. ------------- # Actual Specs: # BestBuy's specification list is missing key information. What should be considered here - is the Bluetooth Transmission bandwidth - regardless of the physical capabilities: When the device is in Stereo mode - for listening to music, games, etc - the Transmission range (A2DP), is: 20 Hz - 20,000 Hz (Sampling frequency 16 bit/44.1 kHz) But - when being used as an Actual Headset, the Effective frequency range of the Microphone AND the Headset: is 100 Hz - 4,000 Hz < 8000 Hz, (Maybe 12bit?) -far worse than old analog phone lines. For a detailed list of specifications, see Sony's Website: https://docs.sony.com/release//MDRZX330BT_ref_guide_EN_ES_FR.pdf

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oneflame,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Rated 3 out of 5 stars

    Not very durable headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my son and within months he started complaining about them. The sound is not very good and they sit on the ear and if you wear them for any length of time they start to hurt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Bluetooth Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend purchased these as my xmas gift and 10 days later i can not connect headphones to other devices and now it wont connect to mine. I am an Apple user and will be returning these headphones.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ACCH12374, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/54631. -Oscar Sonystyle

  • Rated 5 out of 5 stars

    A must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for all family members to enjoy for any occasion.

    I would recommend this to a friend