Customer Ratings & Reviews
- Model:
- SRSZR5
- SKU:
- 4914504
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Wireless Speaker with Integrated Amplifier's exceptional sound quality and ease of use. Many appreciate its Bluetooth connectivity and straightforward setup process, while some find the size convenient and the bass response satisfactory. However, a few customers expressed concerns about the maximum volume level and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
Poor sound quality and connection between speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair of the speakers when it was on sale and I have returned this item after several days. The speaker has a lot of input connections and in a reasonable price but the connection between speakers was very unstable, always disconnected by itself. The sound focused on the bass way too much. The iOS and android apps are not well developed, cannot show the actual status of the speakers.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Instantnoodle, We are sorry to hear this issue with unit. We will forward this feedback to the right department. We will make sure for the necessary improvement of this unit in the future.
For more details about this product, you can check our website from this link:
https://esupport.sony.com/US/p/model-home.pl?mdl=SRSZR5&LOC=3
Regards, -Jay
Speakers are of limited use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest problem with the speakers is that they don't connect easily to the Sound Bar, as advertised. I had to have the Geek Squad come three times to try to connect the speakers correctly, in a way in which both Sound came through the speakers, and the speakers could be controlled by showing up on the sound bar menu. Even then the connection needed to be changed back because a solution couldn't be found to turn the TV off and on without both the external sound-bar and the internal TV speakers from going on together. I can use the speakers now, but if I want to see the controls for them on the sound bar, I need to disconnect the fiber optic cable and connect an HMDI cable. All in all not worth the trouble for speakers that only pick up background sound for programs broadcast in 5.1 surround sound and can't really be adjusted for listening to music.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Carnac, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Not close to filling expectstuons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only bought to match up with the exceptional Sony sound bar.. These speakers really suck when it comes to being a wireless surround ..no power no blast .. should have stuck with less expensive sono I had bougut several year ago Sorry Sony these really need some re design
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Spike, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Wireless speakers don't work well with others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers would take for ever for volume to sound and never match tv mouth to voice sound.
No, I would not recommend this to a friendOkay ...!! Need more noise !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expected more production from the speakers. Yes, it does enhance , maybe not to me ear
No, I would not recommend this to a friendSony still hasn't figured out surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put these as rear speakers with my Sony sound bar and it must have put out 25 percent of what the sound bar put out. Disappointed that you have to spring for the very expensive systems like Sonos and Bose to get surround sound done properly but you have to pay a premium to get it done right. I returned this after the failed experiment.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lilwayne,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
ldac spotty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded good when was connect for about a minute. kept cutting out, returned
No, I would not recommend this to a friendCan’t sync with tv?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need help connecting to tv. Can’t get the 2 speakers to sync with Sony tv
No, I would not recommend this to a friendless than stellar performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed with the surround sound quality of these wireless speakers.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NetGenie36,We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph
Nice speakers, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I shut down my sounder system, the Sony wireless speakers disconnect. Getting them to reconnect proved to be more hassle than they were worth. Long, long conversations with Sony left me confused as to whether this is just the way the system operates or if there was actually something wrong.
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surround sound when paired with Sony sound bar is not great.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Play4rahul, We regret to hear that your device's performance failed to meet your expectations.
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a little difficult to get to work properly
I would recommend this to a friendSet up a bit complcated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up of the secondary speakers is a bit complicated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
- Pros mentioned:Ease of use
Barely any sound when setup as rear speakers
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was easy. I barely hear sound coming from these. No point in these rear speakers for sound bar because it feels like no sound coming from them
No, I would not recommend this to a friend Can't complete installation of the speakers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, my review is very low at this point in time. I had difficulty installing the update to the first of my speakers, before I finally got it to install. However, I have not been unable to link it to the TV yet. If I go with the geek squad to complete the installation of both speakers it will cost me up to another $300. It should not be this difficult. Downloading the update to a flash drive was easy, however getting the speaker to recognize the flash drive tried my patience. Eventually, the speaker recognized the flash drive. I don't have a clue as to how to get the sound bar and the speakers to work together. The instructions on the site do not help at all with completing the installation.
No, I would not recommend this to a friendWasn't thrilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair with my HT-NT5 sound bar to get surround sound. The set up was difficult and the sound effect for the price was minimal and not worth the price. I would up returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi anyopp, thank you for sharing your feedback. Please refer to the links below for possible troubleshooting steps to fix this issue. Regards, ^Ron
https://us.en.kb.sony.com/app/answers/detail/a_id/75527/c/65,66/kw/75527
https://us.en.kb.sony.com/app/answers/detail/a_id/75516/c/65,66/kw/75516%20%20
They kind of work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got two of these to sync with my Sony smart TV and sound bar. They do sync up with the sound bar but only when the TV is off. The point was to be able to have surround sound while watching TV1
No, I would not recommend this to a friendGood wireless speaker, not good for surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy listening to music on the speakers,not happy with how they sound for rear speakers for surround sound, connected with sound bar, the sound bar is all I can hear
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Steven, We regret to hear that your device's performance failed to meet your expectations. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph
Garbage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These speaks are absolute junk. They're not only extremely difficult to program into the main system, including Sony's, they do not stay programmed. These are an embarrassment and need to go back to the drawing board. The entire configuration is the most aggravating design imaginable. Save yourself a whole lot of nonsense and get something else. Worst ever!
No, I would not recommend this to a friendsound is great but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when we turn on the tv they don't come on and you have to re-configure them every time. It may be i just don't know how to set them up correctly!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi shari, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph