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Customer reviews

Rating 4.5 out of 5 stars with 1409 reviews

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  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,409 reviews
  • Rated 1 out of 5 stars

    Not a good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not pair to devices, can't get it to work at all

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCNich,

      Thank you for bringing this to our attention, and we are really sorry for the inconvenience. It is unfortunate to know that you are experiencing a Bluetooth pairing issue with your XB100. This is certainly not the news we'd like to hear from you. We'd love to help you troubleshoot this problem. If you haven't tried yet, please follow our suggested troubleshooting steps on these articles to isolate and hopefully fix your Bluetooth connection issue:
      https://www.sony.com/electronics/support/articles/00196782
      https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946306.html
      https://www.sony.com/electronics/support/articles/00228368?cpint=spt-wsp_triage_00228345_pairing

      I hope this helps.

      Should you need more information/technical assistance, please email us at [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue:
      Model Number:

      We value you, and thank you for choosing Sony.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Not loud at all

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound definitely isn't what they demonstrate in store, not very loud at all

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyLouWho84, We're sorry to hear that the volume output level of the Sony SRSXB100 did not live up to your expectations. To resolve the low volume issue and to ensure optimal listening experience, please follow the troubleshooting steps on this link:

      https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html#

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Connectivity, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Tiny but mighty

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the XB100 to listen to classical music and podcasts in my home office, walking around my house, and while out in my yard. (I prefer remaining alert while I’m on a run, so I haven’t used it then.) After charging the XB100 (for 4+ hours), it almost instantly paired with my iPhone. I have not bought a second speaker, so I can’t try pairing it with another one. I also have not tested out the length of battery life beyond using it several days in a row before recharging it. One difference from its predecessor is its surface, which has a texture that is visually unobtrusive but helps prevent it from slipping out of my hand. Mine is black, with the logo etched into it rather than printed white or some color. Although I don’t intend to test the XB100’s water resistance, I do appreciate that it’s rated as waterproof. I am not a serious audiophile, so I won’t try to discuss the XB100’s sound specifications and capabilities. I will just say that its sound quality is very good, despite the lack of any stereo separation. And, when it’s 10 feet away on a separate table, the bass notes still cause my work desk to vibrate. The one big drawback, which it shares with its predecessor, is charging it. It does not charge wirelessly, and it comes with a VERY short cable – less than 12” long. The cable is so short that I had a hard time finding an outlet in my house that was low enough to the floor or a countertop that I didn’t have to set the XB100 on something to keep from having it dangle in the air. There also was no power adapter, so I had to scrounge around in my stash of old adapters to hook it up. (Could I charge it from my desktop computer? No, the ports on my computer are otherwise occupied.) The only suitable outlet I found is in one of my bathrooms, very close to a sink – maybe I will end up testing its water resistance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hikergal, Great! We're also pleased to hear that you are enjoying your new speaker. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My new daily driver for an on-the-go speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the hunt for a solid compact speaker, and I'm happy I finally landed on this one. The sound quality is amazing for its size, the battery life is ridiculous, and the call quality is surprisingly really good with its included echo canceling. It's easy on the eyes with its form factor and the included strap is a nice touch that compliments its design. I definitely want to get another one for the stereo function as well, hats off to Sony for improving upon what they had before alongside punching above its weight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fritz, We're glad that you are enjoying your new speaker. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony. Erin Sony_US

  • Rated 1 out of 5 stars

    Don't purchase

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is terrible, i would not recommend anyone getting this

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Purchaser,

      We are really sorry if our XB100 didn't live up to your expectations. This is certainly not the news we'd like to hear from you. We'd love to know more about the problem you are having with your unit and help you out. Please email the information below to [email protected] so we can better assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Portability, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Study little speaker with rich sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony XB100 packs a lot of sound in a little package. The speaker is small enough to be carried around in a bag and not add a lot of weight. The speaker feels very sturdy and feels as if it will hold up under repeated use. The sound is very good, but not very loud. This would be expected from something this small. The strap attached makes it easy to carry by hand or to attach to a backpack. It is a wide strap that does not cut into you hand. The XB is in the extra bass line of speakers and this is readily notable. The bass sound is Rick and the mid tones are clear and sharp. Overall it is a great speaker for listening close to it. If you are more tha. 10 feet away it begins to be hard to hear. Overall, I like the speaker for personal listening and for carrying. However, the next bigger size would probably be better for large rooms or noisy environments. The price point for this device is very crowded. However, I believe this speaker is worth the little extra is costs than the off brand speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robbie, Awesome! We are so glad to hear that you are happy with your purchase! Music is the soundtrack to our lives, and we want you to be able to enjoy your tunes wherever you are. So we’ve packed powerful, clear sound into a portable body. If you love good music and listening with friends, the XB100 is your perfect partner. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Portability, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Compact is an understatement

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a tiny speaker has its advantages with being portable and travel friendly. It also has its disadvantages lacking volume and a powerful bass. The good and bad thing about this speaker is that you have to buy more than one to sync via Bluetooth and create a surround sound effect. Let's look at it for what it's worth, the speaker has very simple controls and syncs to your phone with ease. It also plays a decent sound for it's size, not super impressive but it's gets the job done for a small room. Battery life is a crazy long 16hr, dust proof, water proof, built in strap to hook on bikes, strollers, gym bags, etc. Seems like the type of speaker you bring to the beach or picnic, buy only for your personal listening pleasure. If you want to liven up a party, you need a bigger speaker or get another one to sync together. They do NOT sync with other incompatible Bluetooth speakers, only the exact same one. I'm not sure who would buy this or why, not saying it's not good, I just don't see a scenario that would justify anyone buying it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2leo2, Thank you for taking the time to share your thoughts and feedback on the Sony XB100 Compact Bluetooth Speaker. While we are glad to hear that you are happy battery life of the speaker, we are sorry to hear that it did not meet all of your expectations. The XB100 is designed with portability in mind, aiming to provide a compact and travel-friendly option for those who prioritize convenience.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Smart purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value with quality sound . These speakers have a visual and tactile appeal. Another plus is they are water and dust resistant making them excellent for outdoor use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill,

      Thank you for the purchase! We're glad to hear that you like the sound quality and durable design of the speaker. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Connectivity, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony-XB100 bluetooth speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth speaker is hard to compare with some of the other bluetooth speakers I have owned due to how fast it is to pare to my cellphone. I had my cellphone setting on my desk and the bluetooth was on already as I have things in my car that stay connected to it when I first turned the speaker on I was not expecting it to show up on my phone without going into the search feature but what happened was even with the screen on the lock screen it' popped up telling me that I could pare it to my phone within seconds of turning it on. My next thing was to try and pare it to my pc to see if it would play the sound from an online game that I play I turned the speak off then turned on the bluetooth on my pc turned the speaker back on and again within seconds it was found and ready to be pared this is the only con with the speaker itself even though it was connected to my pc and showed up in the list for output in the game settings it would not play but it would when connected to my phone. I brought on the app I have on my phone turned it on and then the speaker the sound from it is beyond compare to the only bluetooth speaker that I have for as small as this thing is it is very clear and thumps with the bass kicks in and you can actually connect it with other speakers that are bluetooth so you get stereo sound that was the pros of it and the cons yes I 100% would recommend it to friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charles Buck, Awesome! We are so glad to hear that you are happy with your purchase! Get out and explore with the XB100 by your side. This portable speaker is built for life on the go, and is durable and long-lasting enough to keep up with you wherever you go. Plus, it comes with a multiway strap that you can use to carry or attach. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Highly recommend! Great sound, size, and value!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little bluetooth speaker kinda surprised me. I've had dozens of various small and megaboom bluettoth speakers over the years and I figured this would have the same tinny and hollow sound like many others in this compact form factor. Not the case in my opinion. I'd equate it to a small home speaker from a certain fruit branded company. This Sony has very good rich sound and decent bass as well, even as the volume increases. I'm considering getting a second one for a stereo speaker setup. Battery life is also fantastic in my use. At my volume levels, I used it 9+ hours and it still probably had a bit of juice in it. Only recharged because I wanted to take it out and about the next day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stuman1974, Awesome! We are so glad to hear that you are happy with your purchase! Get out and explore with the XB100 by your side. This portable speaker is built for life on the go, and is durable and long-lasting enough to keep up with you wherever you go. Plus, it comes with a multiway strap that you can use to carry or attach. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great quality but too quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was notably better rhan my JBL clip 3, however this speaker is disappointingly quiet and even when put into a small bathroom right next to the shower head while I shower the speaker is somehow still quiet. The water proof feature was very good and the speaker felt very good quality in general. I would still go with either a higher trim sony speaker or a JBL speaker instead.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts with us. We are delighted to hear that you are pleased with the remarkable sound quality and exceptional build of your XB100. However, we sincerely apologize if the speaker's loudness/maximum volume did not meet your expectations. This is not the experience we aimed to provide.

      The loudness and sound quality of the speaker can often be influenced by the audio source and the device you are using. We recommend adjusting the volume on both the speaker and the connected device to help identify the issue. Additionally, please keep in mind that the sound level may decrease if the rechargeable built-in battery is running low after prolonged use at high volumes, even if the speaker is connected to an AC outlet using a commercially available USB AC adapter or to a computer with a USB charging port.

      For an enhanced audio experience, you may also consider pairing your SRS-XB100 with another SRS-XB100 for a more powerful sound.
      ref: https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000948043.html

      If there is something that we can help you with, please email us at [email protected] with the following details so we can best assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sony has just what you need! Connect with our new Product Enthusiast—fellow Sony fans like yourself—who can assist you with troubleshooting or setting up your speaker issues. Simply click on the link below and select "Chat with an Enthusiast" to get started. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

      We value you, and we appreciate your feedback.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Battery life, Portability
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Durable little speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker is exactly what I wanted for my travels. It is very durable and stays charged for a good amount of listening time. My only complaint is that it doesn't have much volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PSYMagick, We are glad that to hear that you like your new Sony XB100 compact speaker. With our SRSXB100, you will enjoy powerful, clear sound, with a deep bass, with Sound Diffusion Processor that expands sound far and wide. It is waterproof and dustproof (IP67 rated) and its battery can last up to 16 hours with indicator. It has microphone w/ echo cancelling technology and crystal-clear hands-free calling. We apologize if the sound isn't as loud as you expect it to be. If the sound becomes low while in use, please follow the troubleshooting steps on this link: https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946305.html
      Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 4 out of 5 stars

    Great portable speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely portable with great sound quality. Not a ton of bass, but that's expected with a small speaker. Battery life is amazing as I would use it every day and would only have to charge it once a week.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VinceM! We are glad to hear that you are happy with the sound quality of your new SRSXB100! Music is the soundtrack to our lives, and we want you to be able to enjoy your tunes wherever you are. So we’ve packed powerful, clear sound into a portable body. If you love good music and listening with friends, the XB100 is your perfect partner. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    Great speaker for a small apartment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, long battery life, and the speaker packs quite a punch for its small size. Perfect for listening to music in my studio apartment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bkp18, Awesome! We're delighted to hear that you like the sound quality and battery life. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XB100 Is Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a musician, hence I am very picky about music playing devices. After listening to the demo unit at Bestbuy I purchased the Sony XB100 wireless Bluetooth speaker June 5, 2023. I use it to play music mp3 files on my Android 12 phone: jazz, pop, & classical music. I wanted a small, easy to carry speaker, that sounded good. Starting with typical pop tunes they sound super on this Sony XB100. The sound of jazz string bass playing was also deep and rich with NO distortion. This particularly impressed me. Classical music, with a lot of highs and midrange, also were clean sounding. To me I classify speakers into two categories. (1) Ones that project sound outward, and (2) ones where the sound seems to be inside the speaker wanting to come out, but can’t. This Sony XB100 is a winning (1) that projects beautifully into a room. Needless to say (1) wins for me personally. This Sony XB100 speaker comes with a superb setup booklet. After charging the first time I turned it on and it immediately went into bluetooth paring mode. I looked at my Android 12 phone and it popped up a finger tap window asking if I wanted to pair it. One touch, done, paired, and ready to play music. The touch controls on this XB100 speaker are also excellent. I played music nonstop for 2 hours. I plugged it to recharge it. That took only 5 minutes. The USB charge cable that came with it is a USB C cable that plugs into the XB100 either way. Simple. I want to say that I first purchased another maker’s small Bluetooth speaker whose name begins with a “B.” It did not come with a specific instruction booklet. Instead “B’s” little booklet featured nothing that was helpful in many world languages. You had to install a phone app from “B” to make the speaker work. Really? Yes! I took it back for a refund. In closing, I highly recommend the Sony XB100 speaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cooldude, Great! We're happy to hear that you are enjoying your new speaker. Get ready for powerful and clear sound from a compact body. The XB100 speaker is everything you need for life on the move. It’s durable, has plenty of battery and is perfect for listening at home or when out with friends. It’s the perfect all-rounder for however you like to listen. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Connectivity, Portability, Sound quality

    Rated 4 out of 5 stars

    Little Sonny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact with a big sound. Like that it also has an Aux opening. Comes in great colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Motown, Great! We're so glad to hear that you like the very compact design, powerful sound, AUX port, and that it comes in great colors. The SRS-XB100 has up to 16 hours of battery life, waterproof and dustproof with an IP67 rating. and comes with a durable exterior and multi-way strap so it’s perfect for life on the go. Whether you’re at home or out and about, the built-in microphone lets you enjoy hands-free calling straight through your speaker. And you can count on better, clearer calls with Echo Cancelling, which allows two people to talk at the same time without cutting off either of them. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Lil speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Car radio went out and needed something in the car without spending a fortune

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sound little speaker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound out of this little speaker. Going to be perfect for the golf cart this spring summer and fall!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Perfect for the car

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my old car that has an antiquated sound system, so I could listen to audiobooks from my phone. It’s easy to use, fits into the cup holder, and sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user749193,

      Great! We're glad that you like the design, sound quality, and user-friendly functions of the speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Nice little speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the speaker. I bought it a few weeks ago and took it on vacation with me. We used it while playing golf and took it on the beach. Nice sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user978889,

      Awesome! We're glad to hear that you're enjoying the sound quality of your new Sony speaker. Thank you for choosing Sony!

      -David Sony_US

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