Customer Ratings & Reviews
- Model:
- SRSXB100/B
- SKU:
- 10417616
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Sound Pretty Good When Paired
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for watching Fire TV, listening to music at bedtime and my morning wake routine with Alexa. The speakers have to be re-paired frequently and make an annoying buzzing sound when paired for several weeks. Next time I won't buy speakers that have to be paired.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TxEinstein,
Thanks for sharing your review and experience with the XB100. It's unfortunate that you are having those issues with the speaker. Restarting and initializing the speaker may help resolve those issues. Please refer to the steps on these links:
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946307.html
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946308.html
Hope this helps. If still not resolved or you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Power
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, but not enough power. I know it is a compact speaker, but for 50 bucks, I expected more. I can barely hear it just one room away.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, RonjS,
Thanks for the review. We appreciate the feedback as Sony strives to deliver the best quality products, and your comments really help us. We will make sure to take in consideration your concerns for future reference.
Thanks for considering Sony Products. Have a nice day.
-DiegoV
Does it connect to ps5 through bluetooth?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been wondering how to connect ps5 to a bluetooth soeaker. Which speaker works with it?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCrew,
Thank you for the 5-star rating and sharing your experience so far with your XB100. We apologize, the SRS-XB100 is designed for audio devices like music players and smartphones that support Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless headphones & speakers' connection and not intended for PlayStation 5.
You can connect our XB100 Wireless Bluetooth Speaker to your television (via Bluetooth- the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile)) so you can get the audio from the PlayStation 5.
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number
Regards,
Jess
Sony Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Excellent gift for a Teenager !!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lisa, We're so glad to hear that! Thank you for the giving the SRSXB100 a perfect rating and for choosing Sony! -Sam
A cute device to donate.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BOOOOOOOOOO This particular music lover is less than impressed with these speakers. I bought 2, because I'm an 80s baby, so I had a certain trust for SONY no more trust here. I was initially inspired to try these upon realizing that my current JBL speakers(Clip4) do not have the PartyBoost option, which connects the speakers to each other. These may connect to each other but the sound is INFERIOR in all caps. These often sit in my home unused. At this moment I'd realized I had forgotten my JBL at work and I am on this site to purchase another to pick up TODAY instead of listening to my 2 janky Sonys all weekend boooo.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BUFFYwuffy,
We are sorry to hear that you are not impressed with the sound quality of your Sony XB100 compact Bluetooth speakers. This is definitely not the customer experience we want you to have. When listening to music wirelessly with 2 speakers using the Stereo Pair function, we highly recommend placing the speakers away from devices such as a microwave oven, a wireless LAN access point, a TV, radio or tuner, etc., that could affect the Bluetooth connection quality as well as the sound quality. Make sure to turn up the volume of the speakers and the connected device.
We take all user input seriously and will make sure your comments reach the appropriate person. If you are still having the same issue, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Sound quality
Bad sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built well but sound quality is terrible music douse not carry well
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user734443,
Thank you for choosing and purchasing our SRSXB100 Compact Bluetooth Speaker. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. The sound quality of the speaker will depend in the source that you're playing. Also, the sound may become low in the following cases like if the built-in battery is running low and the charge indicator flashes slowly. In this case, turn off the speaker and charge the built-in battery sufficiently. You may also use the Sony Music Center app to customize and adjust audio settings depending in your preference.
For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Don't waste your time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never receieved the speaker, so can't revoew the actual product. Im here to review best buy/shipt partnership. The product was delivered, left in plain site, and stolen. Neither best buy or shipt wanted to take accountability for the loss. I had to eat the loss bc of their unprofessional standards/ lack of care and responsibility. I will never use either company again.
No, I would not recommend this to a friendBad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst speaker ive ever bought. Ive had it alittle over a year and it constantly connects and disconnects NONSTOP. DO NOT BUY THIS SPEAKER!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KRome, We're sorry to hear about the issues you have experienced with the connectivity of your XB100 speaker. This is certainly not the experience we aim to provide our customers. To resolve the Bluetooth connectivity issue, please follow the troubleshooting steps on this link: https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000951511.html
Should you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Connection issue.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst speaker. Used it only for a month. Then it doesn’t connect with any Bluetooth device.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user703833,
Thank you for the review and we're sorry to hear the Bluetooth issue with your speaker. Please allow us to help you and turn this into a better experience. To resolve your issue, please factory reset the speaker and try again. Here's the link on how to.
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946308.html
If it does not work, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
