Customers are impressed with the XBR X850D Series 75" TV's picture quality, ease of use, and vibrant colors. Many appreciate the 4K resolution and find the upscaling capabilities to be excellent, resulting in a great viewing experience even with non-4K content. However, some users have noted issues with the remote control's responsiveness and contrast in dark scenes. While the design is generally praised, a few customers mentioned the TV's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,591 reviews
Rated 3 out of 5 stars
Nice picture - basic remote -
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv is nice - with limited 4K options it's tough to really judge, wish Sony could have the same access to the 4K beta for xfinity that Samsung does...
I would recommend this to a friend
Rated 3 out of 5 stars
Picture not as good as Samsung.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was disappointed that the picture is not as clear or bright as the Samsung model of the same size.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Warranty Replacement
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought and installed this TV before the cable company was able to connect me to cable reception. The cable was connected about 3 weeks after the installation and it worked about a day, then it stopped. I thought it was a cable fault so I worked with about 4 cable techs both on line and house visit. No luck after spending about a day with the cable company. I called Best Buy and told them my story and they said if it was an installation problem, they would cover the repairs and if it wasn't due to installation, they would charge me $99. They suggested that I contact Sony and see what they could do. So I contacted Sony tech and worked with them for about 4 hours before they said that they would replace the TV. But first I would have to take the TV down off the wall mount so they could pick it up and also they would not install the replacement TV. So after that I decided what I could do as a BB Elite Plus member. They said they would replace the TV and install it within 45 days of purchase. I wish they provided that solution prior to spending 2 frustrating days with Cable and Sony techs. So I'm now waiting for BB to come out to replace the faulty Sony TV. It appears that the TV just doesn't work with the HDMI inputs. It worked receiving streaming content such as Netflix.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Simple to set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is great, still trying to get Sound bar to work and with experience with best buy will definitely be my last purchase from the company!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Quality Control Responsibility Lacking
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This reviewer received promo considerations or sweepstakes entry for writing a review.
not a product issue but best buy issue. On picking this up I noticed box damaged. Associate says its fine, polystyrene will only be damaged.
I would recommend this to a friend
Brand response from SonyListens
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Hi Crunch, Please send us more details about your concern at [email protected] so that we can assist you further. Thanks. >Joffrey
Rated 3 out of 5 stars
Not as Bright Colors
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I also bought LG 4K 65in for my game room for $899. The LG has better color then the Sony. In future I'll stick to Samsung or LG
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Looks Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
TV looks good, blacks in a dark room are not that great when watching movies. The color and blacks look really good while gaming.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Big TV great features but a little dark
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv is great. I love it. Great experience with the kids. But I feel no matter what I do I still feel its a bit dark TV.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Light bleed...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I went through 3 of these TVs before giving up. The TVs could have been very nice, but all 3 had bad light bleed and/or dead pixels. The Geek Squad people were very nice about returning them, but after 3 I gave up.
The TV seems a bit under powered too. It is basically a 75 inch Android tablet with HDMI inputs. For a lot of the apps it was sluggish.
If the light bleed issues hadn't been there I would have been happy with it though. The picture quality was very good where the light bleed didn't affect it.
No, I would not recommend this to a friend
Brand response from SonyListens
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Hi Kile, We are sorry to hear your experience. We do appreciate providing us with your feedback for the betterment of our products and services. We will pass this to the proper department. Thank you for your time. Best regards. -Vincent
Rated 3 out of 5 stars
reboot itself every 2 minutes
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This reviewer received promo considerations or sweepstakes entry for writing a review.
after 4 years my tv have problems, with reboot itself every 2 minutes
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 1 out of 5 stars
Overpriced
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In daylight and the store, the tv is flawless, in terms of picture quality. The tv, at night or in a dark room isn't very good. Blacks look gray or blotchy.. it's not a good tv if you like movies and tv. Probably good for sports. I upgraded for $1500 more to the 940d and I'm infinitely happier.
No, I would not recommend this to a friend
Brand response from SonyListens
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Hi, Atd109, The article here might explain the issue with the previous TV: https://us.en.kb.sony.com/app/answers/detail/a_id/41819/. We appreciate your message and we are happy that you still chose Sony. Thank you for the feedback and for choosing Sony! -Vincent
Rated 3 out of 5 stars
A little sketchy on volume
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When u turn channels the volume is low. Then it eventually will get back to original sound.
I would recommend this to a friend
Rated 3 out of 5 stars
Don't buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Buy oled tv this tv just anoying and too many problems... i am not happy with this product. :((
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good TV, but some issue with inputs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Issue with inputs. I connected with Yamaha receiver and Directv and de TV does not work properly.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Great But
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV is great but the set up is very difficult. I am setting it up for the third time now.
I would recommend this to a friend
Rated 3 out of 5 stars
Nice TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The colors are vivid. Once we get the full experience through sound it will be remarkable.
I would recommend this to a friend
Rated 3 out of 5 stars
Just ok TV.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
TV picture was just ok. Seemed dark so returned it. Purchased the Sony 940E instead.
No, I would not recommend this to a friend
Brand response from SonyListens
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Hi Gina, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Rated 3 out of 5 stars
Good TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Quite expensive compared to other models available in the market.
I would recommend this to a friend
Rated 3 out of 5 stars
Nice picture but a little pricy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Difficult to compare brands because displays are arranged by manufacturer
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Average
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Average for the price. Not BOSE quality. Battery life is short.