Customer Ratings & Reviews

Hi Nelly, Thanks for sharing your feedback. While we're glad you like the speakers to listen at high volumes, we're sad to hear that the sound gets muffled when the volume gets low. Kindly check the link below. There are steps you can perform to improve the sound quality. https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html Hope this helps. Enjoy and thanks for choosing Sony. -Craig

Hi CJay,

Awesome! We're glad that you like the sound quality and connectivity of the speaker. Thank you for choosing Sony!

-Ralph

Hi ChristianA,

We regret to hear about what happened to your previous speaker. You made the right choice upgrading to the Sony XG300! We're thrilled that you like the sound quality of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi BestBuyFan, we're glad you like the sound quality and battery of our product. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thanks for choosing Sony! ~Earl

Hi AllenN, Great! We're delighted to hear you like the excellent sound and range of your Sony XE300. Thanks for choosing Sony! -Sam

Hi Gaming, Thanks for the 5-star rating! We're glad you like your new speaker. Enjoy and thanks for choosing Sony. -Craig

Hi DaliaA,

Awesome! We're happy to hear that you're enjoying your new Sony speaker. Thank you for choosing Sony!

-David

Hi Azam, You've made an excellent choice! We're glad you like the well balanced sound of your new Sony XG300 speaker. The XG300 wireless speaker plays as hard as you do, with up to 25 hours of battery life and IP67 water and dust resistance. Its rich full sound and booming bass are perfect for when you want quality audio that goes wherever you go. With the XG300, you’ll take a Powerful Party Sound with you and with built-in lighting you can take a little atmosphere too. The pop up handle makes is easy to carry when you want to bring it out with you and just pop down, when you don't need to. Thanks for choosing Sony! -Sam

Hi Kingdom,

Thank you for the purchase! We're glad to hear that you like the sound quality of the speaker. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi w128dac,

Awesome! We're glad that you like the sound quality and connectivity of the speaker. Thank you for choosing Sony!

-Ralph

Hi Purpleearbuds, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl

Hi JefferyS,

Thank you for the review! We're glad to hear that you like the speaker. For your information, the sound quality of the speaker will depend in the source, battery and environment that you're playing. The sound may become low when the battery is low. If the sound becomes low while in use, turn off the speaker. Charge the built-in battery sufficiently. Thank you for choosing Sony!

-David

Hi JoeyR,

Thank you for the review and we're sorry to hear if you're not satisfied with the sound of the speaker. The sound quality will depend in the battery of the speaker, audio source that you're playing and environment. When the built-in battery is running low, the maximum speaker volume decreases. If you need further assistance, please email us at [email protected] with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

-David

Hi Johnnygee,

Thanks for sharing your review and experience with the XG300. We're glad that you like the bass quality of the speaker. Your feedback about its overall volume is greatly appreciated.

For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device. You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.

-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.

-When the ambient temperature of the speaker is high.

Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html

Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hi Buddy1, Thank you fort he 5-star rating! We're glad you like the great sound quality of this speaker. We appreciate your feedback about the weight of the unit. Although it may be heavy, the XG300 is equipped with a built-in retractable handle to enhance its portability. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony! -Sam

Hi EdwardL We're glad that you are enjoying your new speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! Erin

Hi Samantha, we're glad that your dad loves his new Bluetooth speaker. A great birthday gift indeed! Thanks for choosing Sony. ~Earl