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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 114 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Xperia 1 for its stunning screen, long battery life, and unique design. They appreciate the high-quality sound and speakers, which enhance the gaming experience. However, some customers express disappointment in the lack of wireless charging and the unreliability of the fingerprint reader.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 114 reviews
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great Phone with Great Cameras (Manual Mode)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an amazingly good display, great cameras, and excellent sound. I would recommend anyone getting the phone to use manual mode or cinema pro for photos to get the best out of the sensors. The phone runs very well and I have never had it get bogged down. Overall, I definitely recommend the Xperia 1!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice slim phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros that I see with the phone - nice and lightweight - video quality is great - sound is also great - I like where the finger print scanner is. - it reminds you to reboot your phone every 7 days Cons - The fingerprint scanner can be flaky and you have to enter your pin. - When you put the phone up to your ear during a call the speaker comes on if you aren't careful - Needs wireless charging. Don't know why they removed that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Interesting phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highlights: screen, form factor, speakers Cons: haptic feedback, disappointing cameras

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Display and dimensions are awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. Sound is top notch as well as the viewing display. Watching videos with the 21:9 display is the most enjoyable viewing experience a phone has provided me. Camera in night I believe is the best out there. Only a few quarrels. The position of the fingerprint sensor and arrangements of volume buttons. Camera button is spot on. Wish it had a headphone jack as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Clean Android Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So most people love samsung and the google pixel but they have to give this Sony a try. They had issues before in the past when it was Sony Ericsson and then just Sony mobile but honestly what other phone has flagship specs (Snapdragon 855, 8gb Ram, 128GB storage, 4k OLED?) It's a great phone and the size is nice. At first the 21:9 will throw you off but after a while you will wonder why you did without it. It's just beautiful to look at and the images are just amazing. The camera is top notch albeit a bit slow. The update to android 10 did break a few things like stuttering with streaming and slow camera app. Hope fully they fix this soon.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great phone all around.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use my phone for media consumption, so this phone is amazing at that. Everything is flagship quality. This phone stands for to toe with the S10+. Only lacking feature would be wireless charging, but then again I don't use it much either way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    OLED 4K HDR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony - Xperia 1 with 128GB Memory Cell Phone (Unlocked) - Black to watch my movies on the phone with the OLED screen in 4K HDR. Sound is excellent due to the added Dolby Atmos. I love my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Switched from a Note 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great. Sound is great. Camera is better than a Note 10. There's some features that are taking a bit to get use to, due to it being a Sony phone. I am able to connect to my PS4 easier.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Incredible!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is perfect! this 21:9 ratio is really good, netflix is amazing, also the games that already support it. This new triple camera is sooo amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 3 out of 5 stars

    Great phone just felt like I got a used one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never really bought and unlocked phone before and the condition of the phone was okay but yet it seemed as someone had used the phone for a while. Box was dirty and the phone wasn't even centered with scratches on the box from them opening it. Not 100% sure why but I had to reset the phone a couple times for it to work properly. All in all after a factory reset and then phone is good again. Great camera, great screen, slim design which doesn't hurt my hand from holding it for too long. I'm not all too happy about spending so much money on and unlocked phone like that. So for next time I'll possibly be avoiding buying an unlocked phone from Best Buy. *Shrug*

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new favorite song it has his shortcomings fingerprint scanner could be improved but other than that is a 10 plus phone Also I wish it had wireless charging possibly next generation but that's not a deal-breaker!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader, Slippery

    Rated 2 out of 5 stars

    Poorly Executed Concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FINGERPRINT scanner is completely unreliable. Works and then does not work. No pattern to the problem, lots of other people with same complaint on Sony's support forum. Also Sony no longer provides utilities to transfer from old phone. Relies totally on Google backup. Setup was thus a very long process as theme, wallpaper, custom sounds, text messages etc all had to be manually re-done. USB-C power delivery fast charging not much different than micro-USB quick charge. Lastly this thing is VERY slippery.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 4 out of 5 stars

    Great Phone, just needs some improvements.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an absolutlely amazing phone. But a few issues. Battery life is average, the touch screen could be better, and finally, the fingerprint reader isn't very good or responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great Sony phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underpowered battery. However screen and video and camera are excellent considering processor is older model.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    A long phone that makes sense.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal camera, vibrant screen, and solid performance. You do get used to the length, over time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use light weight beautiful aesthetic takes great picture records in 4k and amazing he display

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the screen, sound and feel of the phone. I wish more carriers sold Sony phones in the US

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY, LOVE MY PHONE!!! I had the first Sony Xperia and loved it, went swimming and video taped my kids underwater doing their little tricks and flips. Had an accident with the phone and needed to get a new one. I waited because nothing else out on the market at the time compared. When I seen this new Sony phone I preordered it and the wait was SO worth it. LOVE THIS PHONE!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and very good display .... quality phone

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great Sony phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, fast reacting and a cool big screen This phone is great

    I would recommend this to a friend
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