Customer Ratings & Reviews

Once again, Sony has a very good design, yet Falls short in some significant areas. Volume control is difficult to use, no separate camera button to take quick shots. And Sony software is typical Sony: well below average that it is laughable. Twin cameras, only 12MP tops is ATROCIOUS, I have the camera settings at 16.3 aspect ratio which only allows for 9 MP, well below what the competition offers. Set up for att.net email has been a nightmare, unsuccessful at this point, and inexcusable. Another issue is Xperia™ wallpapers are not compatible from previous releases, cannot set up tiles like previous versions (would like four tiles plus home, cannot do that, and forget about support from Sony, atrocious and non-existent). And unacceptable at this price point. Positives are a nice, bright screen, easy setup (thanks to Google, everything ported over from my Xperia XA1 easily and effortlessly), and software updates happened after complete setup. Use Cricket, but any SIM card from different providers can be used, one of the many reasons why I purchased unlocked mobile phones. Playback on video and music apps is very good. I have paired with higher end Hi-Res Sony Bluetooth headphones, and I enjoy the sound quality. So listening to my music is enjoyable. Auto screen brightness is very good, adjusts rapidly. Although I do like this mobile phone, and Android on Sony Xperia ™ models is quite original, one must know that certain disadvantages one might not like. I am learning to live with them, as I am still on a learning curve on Android 10 and what it entails. I definitely recommend an unlocked mobile phone, but I would try out before buying to see if you can live with it.

I have had tried to use this phone for about a week and I have mixed feelings. I keep trying to convince myself it's a great phone but not a day goes by that I don't find something awkward to complain about. FIrst, I did upgrade the software and I had no issues after...the software and interface was not glitchy and it did no crash on me. The software interface was a little different to me but I am not going to grade it negatively based on menu format, app design and general flow of the apps/settings. The only reason is because they all functioned well and it was hard not to be biased as i am a Samsung galaxy user for the past 10yrs and any complaint seemed like I was trying to break old habits. My genuine complaints came from the design of the phone. The size did not matter to me because even as long as it was, the s9 plus is very comparable so I did not notice much of a difference. The placement of the volume rocker was a bit awkward as you would loosen your grip in attempting to adjust the volume. The volume rocker seemed to be rather shallow and thus you had to press hard in order to activate it and this would loosen your overall grip. The power button was too close to the fingerprint reader, many times as I was fishing for the fingerprint reader I would inadvertently shut down the phone. The sim card tray seems to be rather cheaply built as well. It seems to be at appearance a rubber plug that pulls out and flops out of the way allowing access tot he sim/sd card but it is not the case. As you pull out the cheap little flap, instinct almost has you twisting it but it is an actual tray so doing so would damage it. I wish it were sturdier and ejected out with force as does most trays with the use of a sim tool. I don't want to end on a bad note because it is not a bad phone it just has some design flaws. The screen is a major plus, it is beautiful! the display does give viewing any videos a different feel...almost cinematic. The colors and vibrant display is quite the sight and as a media device it looks great. The app navigation and sidebar, shortcut to apps is very convenient. The camera was also very easy to use with some cool features but overall I think the design of the phone needs to catch up to the software and display.

The XPERIA 10 plus phone, unlocked, is a great looking phone. I was going to activate it on AT&T but a rep told me it may have problems making calls depending on where I was...missing a frequency or something. So I decided to return it to Best Buy. At the curb side return area( required due to virus concerns) I told the guy AT & T said it will work but may have problems. The guy, I assume he was not a phone person, said best buy website says it is compatible with all carriers because it is an unlocked phone. Told him what AT & T said, he says it is 100% compatible and took it back minus restock charge. He flagged it for test...oh well. Would I buy another SONY phone? Maybe the coming XPERIA PRO phone...

Good phone great camera but handle grip isn't easy more two handle. Level up to the best phone market but feel basic

great bargain, good amount of memory and camera takes good pictures

One thing I dislike is the volume button on the side and the on/off/screenshot button. doesn't do what I want as easily as others. Another dislike is when paired to my car, my notification sounds do not come through. I like the sharpness of the photos taken thus far. I like that if has good memory storage.

I bought this phone as a back up and it seems like a good just in case phone. The phone is a little tall and feels like cheap plastic but for the price its not bad.

Tends to stop working without warning. Otherwise, has a fast processor and sharp screen. The glitches are very annoying and I'll never buy a Sony phone again.

Sony Xperia 10 plus still not in use since I bought a month ago. Listening to customers who have been using this phone recommended it.

Not what I wanted . Ended up buying Samsung Galaxy Note 10

the signal on the road is very easily lost and does not catch a signal everywhere

Touch screen issues and stutters kinda killed this phone for me. I don't recommend.

ITS FINE, NOT GREAT, JUST FINE....................

It isn't that good keeps making it where the other person can't hear me

Great device .. mediocre camera for my needs. Screen is beautiful!!

easy to use the 64GB is large enough to hold my pictures

The Xperia 10 Plus is a large long phone but is easily manageable due to the narrow design. It has a one-handed mode that can be activated to assist with single handed operation but I prefer the standard screen. The LCD screen quality is pretty good. Although it's no comparison to OLED, contrast is good and the display is sharp and crisp. Quality is pretty nice with displaying photos and video. Screen responsiveness is good but sometimes touches do not register, especially if any part of my hand is making contact with other areas of the screen. Sometimes, this is unavoidable during one hand use due to the narrow design. There is no raise to wake feature and waking the phone requires a button press. Sound is pretty good from the speakers and there is a 3.5mm earphone jack available. The fingerprint scanner works flawlessly and always unlocks the phone on the first try. Voice quality during calls is pretty good on both ends. Battery life is so-so. I can get a full day of use per charge but that’s about it. I can’t stretch it to multi-day use. The included charger is standard, not fast charge. Overall build quality of the Xperia 10 Plus feels reliable although a bit on the lower end. Like most aspects of the phone, performance is good but not great. It's sufficient enough for most day to day tasks but can get laggy at times. I had to remind myself this is a mid-tier phone. Comparing it to phones like my S10+ are unfair. Comparison to another mid-tier phone, the iPhone XR, is also unfair. The XR has exceptional performance and hardware by comparison but the XR also costs several hundred more than this phone. The XR may be considered “mid-tier” by Apple standards but not in the Android world. Phones like the Moto G7 or Z3 are a better and more fair comparison for the Xperia 10 Plus. Camera quality is generally good but exposure on the rear-facing camera can be hit or miss at times. This is more noticeable in bright light or heavily contrasty scenes. The front camera is good during direct use but not quite as sharp or clear in third-party apps like Instagram or Facebook as some competing models. I don't know if the apps are optimized for use on certain phones but it's a noticeable difference in quality. Instagram also seems to have an issue with the unique ratio of this phone which sometimes causes photos to appear abnormally large and content to cut off at times. I have the latest system updates applied but I’m experiencing an ongoing issue with bluetooth connectivity. My music frequently clips out during use with both car audio and wireless ear buds. I initially thought the issue may have been limited to the car audio system until the same occurred with the wireless buds. I’ve tried some initial generic troubleshooting but can’t eliminate the issue so far. Overall, this is an okay mid-tier phone but it has a few flaws. Performance is about what I expected at the price point and is acceptable for the most part. Sound, camera and extras are good enough but don't have any wow factor. The problem is that the competition is so fierce, even among older offerings like the S8+ which can be found similarly priced but offer so much more. It's really hard to recommend this over some of similarly priced phones available. The bluetooth is currently my biggest issue and I'm hopeful it's software related and can be resolved rather quickly. Otherwise, it would be a major dealbreaker.