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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 49 reviews

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78%
would recommend
to a friend

Customers are saying

Customers value the Xperia X 4G LTE for its excellent camera that takes great photos. They also appreciate its long battery life and affordable price compared to other carriers. The lightweight and stylish design of the phone is also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Phone I have ever owned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my galaxy S7 locked up on me and decided it was going to not work anymore, i said no more Samsung and purchased the new Sony X. I had been talking to a few of my buddy's from Europe and they have been telling me about Sony phones, and the quality difference between Samsung and Apple. I never listened because i liked my Samsung at the time. But i am glad i mad the switch to the new Sony x. Sony from now on! and you cant beat the price compared to other carriers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I love this phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything it claims to be and more! It has exceeded my expectations in every way! The camera, and all the camera effects, are amazing; and, at least, equal to, if not superior to, my professional camera! The screen is gorgeous and, as it turns out, extremely resistant to fingerprints and smudges! Unlike many other phones, it feels perfectly weighted for my hand, not slippery or unwieldy! I am thrilled that I chose this product! I cannot imagine a phone better suited for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    very popular's phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ues Sony's phone 5 years, i very like sony's design very popular, i have buy this phone in HONGKONG. Using right now. The latest core solves the problem of heat before Z5.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best Android!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and blisteringly fast phone with a ton of horsepower, almost perfection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the perfect size and performance is very good. After a few days it received Nougat update, which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone in December 2016, having had a Samsung Galaxy S5 before. I liked the features and the price and the phone had a nice design. In the 4 months I have had the phone the text feature stopped working, then the internet stopped working for several days at a time. I research the issue and it looks like there are several similar complaints out there. I have to change my settings, restart, try the internet, change settings again and turn the phone on and off. It is ridiculous that this phone has so many bugs!! Sony is not the most helpful and you only have 14 days to return or exchange a phone to Best Buy so I can't even return this worthless piece of junk. I am stuck with a phone that works sporadically and really regretting my decision to switch to a Sony. I would not recommend this phone to anyone who texts or needs the internet regularly. Also I don't like that I can't send notes as a text message, I need to email them. And the camera is not great, more megapixels does not seem to equal better quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 1 out of 5 stars

    So good on paper, but untolerabley low call volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really REALLY wanted to love this phone. On paper, it had all the features I was looking for, but in real life the lack of in-call volume was a deal-breaker, so I ended up returning the 2 I had purchased and eating the restocking fees. On paper it sounded SOOOO GOOOD. Something other than a Samsung or Iphone, great size, bootloader unlock supported by the manufacturer, NFC, could flash the UK rom for a fingerprint scanner, Nougat support, good camera. I was pumped! But then, while I was getting ready to install the UK Rom, the phone rang. The ringer was low...really low, and jacking up the volume didn't fix it. And call volume was even lower! Even with the volume turned all the way up, turning on the speaker phone, even after I downloaded a couple volume booster apps, the call volume is barely above a whisper. I had just talked to the person who called me the day before, and on my other phone, no issues- volume was normal, hearable. So the difference was the Xperia.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love my phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my z4 and the z5 was sold out. ended up getting this model, im a so happy with it. its ridiculous fast and smooth. super happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Cracked screen

    Rated 1 out of 5 stars

    Absolutely Pathetic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid any Sony Mobile Device At all cost. These sorry excuses for smartphones are notorious for self-cracking screens rendering them completely unusable. Despicable. I myself can't believe this & the fact that these phones garner any support is inconceivable. If you find my review hard to believe, then here is some irrefutable proof: https://www.youtube.com/watch?v=CnDZe9KEWyY

    No, I would not recommend this to a friend
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