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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 929 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ZX220BT Wireless On-Ear Headphones for their exceptional sound quality, comfort, and affordable price. Many users appreciate the convenience of the wireless feature and the long battery life. However, some users have expressed concerns about the snug fit, compatibility issues with certain devices, and the lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 929 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, battery life is good! Only thing keeping them from a 5 is that they are loud just not ear busting loud

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Executor, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones for the price, with 1 criticism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable (adjustable headband, light-weight), and the sound quality is excellent. The price is good. My one criticism is that the on/off switch is located too near the -<< | >> + switch, so that the headphones can be accidentally switched off too easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones from Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Sony brand follower. These ranks amongst the best. I always listen to music and movies with them. Great quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Outstanding value, great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many different wireless over the head headphones to complement my lighter headphones from over $200 models to this unit. Highly recommend you give this unit a try. It is the better value than more expensive headphones. First, the sound. There is little of the artificial base boost in these units although base is deep and rich. I found that the artificial base boost not only distorted music but created ear fatigue quickly. Frequency response for music from base lows, mids and high is good and uniform with no clipping, even at higher volumes. These units work for classical, pop, rock and spoken voice equally well. Build quality: the units are light and lack some of the more rigid structural reinforcement of higher end models on head band which makes them lighter. I found this an acceptable balance. Battery life: Unit lasts easily 8-10 hours on a single charge. Voice sync notification and other features work well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 4 out of 5 stars

    One bad thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. Bluetooth instantly connects to my tv. Battery lasts about 3 nights of late night viewing. When the battery is low it gives a warning and a couple minutes later, turns off. The bad thing is that you cannot use the head phones while charging. If it goes out in the middle of a program, I'm basically done for the night. My last headphones allowed viewing and listening while charging. So, I try to remember to charge after 2 nights.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 4 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because of cost only and for the money I'm pretty happy with the quality. They turn on automatically with the nfc by just touching your phone to the headphones, which is pretty cool. They hold a decent charge so you get many hours of listening between charges. The wireless part is sweet and I haven't lost connectivity ever. The only knock on them is the shape of the plastic that goes over your head. Maybe thats just the way they're all being made these days but the fact that all the display models in the store were broken shows that people just naturally over extend these headphone while putting them on, so be careful not to do that. But they are comfortable and have decent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy to set up-Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are light weight and were a cinch to connect to my Lenovo laptop and iPad. The battery seems to last and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks very well. My kids use these for their laptops, and they like the sound quality and comfort. Also, since it's blue tooth, there are no cords to break and they have a greater degree of freedom and comfort when in use. The price was very reasonable relative to the more expensive competitors at best buy; yet sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 4 out of 5 stars

    Nice set of Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work very well for my purposes of watching TV with headphones so others can sleep. I needed an inexpensive over the ear headphones as I also wear hearing aids. These sound fine. Certainly for the 39.00 sale price. However they are not very comfortable, though tolerable. They sync very easily to my DVD player that has Bluetooth and they hold a charge very well. The micro usb charger makes it very easy to charge. These are decent phones and good for the price if cost is a key factor and you want Bluetooth wireless, over the ear phones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great .comfortable and very light. A all around great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plusses: good smooth clear sound plus they reach down deep in the bass without boominess. Minus: they press against my head a bit too tightly, become uncomfirtable after a while. Nonetheless a very good performanc-value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good sound and they hold a charge really well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Had be hopws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones worked great with my iPod, good sound. I could not get the headphones to sync with my iPad. Tried all the fixes that were offered, didn’t work. Soooooo very disappointing because I wanted to use them to watch Netflix.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Wireless Headphones - I'd buy them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony on-ear wireless headphones for the gym. Overall the headphones work well, easy to connect, comfortable, light weight and the sound is very good. The overall loudness/sound could be a little better. With all the machines and ambient sound in the cardio area, they sometimes seem a little low. In the workout area they are fine. The price was reasonable for the quality and overall function. I'm happy with the purchase. I don't need Beats or some other expensive brand to workout in. I'd buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the cheaper brands of headphones and the Sony brand and while the audio seems about the same the main difference is comfort. The Sony headphones stay on your head with ease and are light on the ears, would definitely recommend paying a little bit more for these headphones which are still reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    A good recommendation from the associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound. There is a volume limitation which I did not appreciate at first, but the clear sound overcomes that concern. They do feel a little bulky at first but I stopped noticing that after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable, Good Sound, snug fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones seem somewhat comfortable and seen to provide good sound quality and is manageable to work with. Though when first trying it on, it seems a little tight at first.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound quality and easy connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is lightweight. Comfortable on ears. Good sound quality. Can be used all day after battery charge. Also good built quality. Will recommnd

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound is great and they are light and rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could pay hundreds of dollars more and not get the clear sound with rich bass that these headphone afford. They are easy to link up with your bluetooth player.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Practically a Steal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really wanted a set of Bluetooth headphones for a while and they always seemed to be out of my price range. However, I saw this pair on sale and had to buy them. The volume on these is great, but their only drawback is that they are not noise-cancelling headphones. They connect so easily to my smartphone that the only way it would be easier would be if it just automatically connected to your phone. It's great that I can answer a call while, I'm using these...sometimes I have some yard work that I need to do, so I need a hands free set sometimes. I only wish that these headphones had an option to skip songs while I am wearing them, mainly because it get annoying having to pull your phone out of your pocket to do so. A great pair of headphones that will not set you back a ton of money!

    I would recommend this to a friend
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