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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3472 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, ease of use, and professional installation of the Add-On Soundbar Setup & Mounting. Many appreciate the clean installation and hidden cable management. However, some customers have expressed concerns regarding mounting issues, compatibility with certain models, and occasional alignment problems. Overall, the soundbar is considered awesome and wall mountable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,472 reviews
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek squad installed my Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wall mounted my soundbar directly under my tv. He connected it to all my devices, and programed my tv remote to turn on the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad technician (I apologize that I can’t remember his name) far exceeded our expectations. He was skilled, professional, and personable. We would definitely call on the Geek Squad again, and I hope it will be him again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    70” Samsung installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased tv & mount from Best Buy. The geek squad brought a sound bar hangar since mine didn’t include one. They called the day before and day of visit. Professional and thorough work too! Cleaned up well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reconnected sound bar and cable box. Sounds great. Hid all cables

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up and well done clean up of soundbar for frame TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 stars work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional in completing the job. They did good work quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were on time, courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Soundbar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad people were not aware of the capabilities of the soundbar or the new Sony Bravia TV it was being installed on. They were unaware of the Soundbar/TV S Center speaker system in which the soundbar utilizes the TV speakers to enhance the sound of the center channel. They were not going to hook it up until I insisted that they do. The overall installation was average.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Total Tech Support Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed total tech-support now for close to three years. They have hung several TVs I purchased from Best Buy as well as 2 Sonos sound systems. They are always very professional and helpful. I don’t have to worry about dropping something or doing something wrong. I highly recommend this service it’s good for a lot of other things too!

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my soundbar and organized and hid all of the wires behind my mounted TV. Very professional and did a great job - and left the area spotless when he was done. Took the time to set up the soundbar and walk us through all of the features

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell and spotlight cam installation. Installation was simple. I often notice though they do not drill all of the holes for installation of doorbells if there are four homes they do 2. Unfortunately this installation was at my parents and i wasnt there so i could not do anything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quick installation but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and soundbar and connected everything. Soundbar was installed too close to the TV so that if you want to swing the TV at an angle, it will scrape the top of the soundbar. Sonos soundbar is excellent, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always satisfied with the service provided by the Geek Squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    SOUND BAR SETUP/MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the soundbar setup to hang on the wall. I would say if you can afford it to do it. It makes the system look 100% professionally done. I received numerous compliments on how my whole system looks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up Roku tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a terrific job setting up my Roku 75 inch tv. Put it on my wall and adjusted everything. When they left thry cleaned everything up. All i had to do was sit back and enjoy the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of a sound bar hanger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out knew what they were doing, did a quick job settling up the equipment and were able to solve another problem I asked help with. Definitely would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were very professional, and made the installation of my Samsung Sound Bar look easy. They took the time to show me the set up and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jmonty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean install and center tv and sound bar they I had a Samsung tv and the Sony are opposite one is high mount the other is low mount they made sure tv was centered on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoeed up on time. Quick and easy. Respect of property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad done good representing Best Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Kirk and partner were super personable and competent! Great representation of the company!!

    I would recommend this to a friend