Customer Ratings & Reviews

The Geek Squad mounted the soundbar and set up the system for 2 Sonos Beams. Thy were on time, neat and clean, professional and extremely knowledgeable. They made sure that we understood how the system operates and how to make adjustments to the sound system if needed prior to their departure. They cleaned up all debris related to the installation and removed the boxes.

Bought this soundbar for my 85” tv in a very large room. It sounds incredible.

Works great! We are big action movie fams amd it really enhances the experience

They did a great job. They let me know when they were on the way. I was very much impressed.

Our tech mounted the sounder on the wall under a tv he had previously mounted. He did a great job. the mounting looks great. He spotted the perfect place for the subwoofer - out of sight - but booming and we love it. Truly nice guy who did the work and we loved it.

Two guys showed up on time, mounted TV wall bracket, TV and sound bar. concealed the electrical wiring, connected all the cables, made sure everything worked and demonstated operation. Easy peasy

The agent installed my sound bar and trained me on it's use.

GEEK SQUAD ALWAYS THE WAY TO GO WITH KNOWLEDGABLE INSTALLERS. FAST, CLEAN AND NEAT. HIGHLY RECCOMEND THIS SERVICE FROM BEST BUY. NOT ONLY INSTALLING BUT TECH SUPPORT FOR ALL YOUR BEST BUY PRODUCTS

The Geek Squad were absolutely on top of it! they installed 5 tvs, 3 Sonos Arcs & 3 Beam soundbars, and Orbi wifi in less time than my last Home Theater Guy did 1 tv

I'm reviewing the re installation of the sound bar that was on our previous tv. When tv was replaced the technician re connected the sound bar and added the recently purchased Blu-Ray player which outs having to ask for ti to be done.

They were awesome. Could not have asked for better service. Would do it again without hesitation.

He was very helpful professional and easy-going to understand

Techs did a good job installing the mounting bracket and soundbar to the tv mount. They did a good job describing to us and hearing the difference in sound/clarity between the tv speakers and soundbar.

Installation technicians were on time, thorough, and explained the operation of sound bar, making it easy to get started.

Joshh from Tampa made the process as easy as pie. Highly recommend.

This addition bracket to the wall mount was fast easy and seamless. Great item that I would highly recommend. This was recommended to us from the technician himself.

Geek squad, always, professional reliable Best Buy only plays I’ll purchase my new TVs and other great performing accessories

We were having serious connection challenges via our X/C provider. X/C came and changed the modem. Connectivity improved, but only slightly. It lasted less than 10-15 minutes each time. I went to BB Store and a very nice young lady set an appointment for an onsite home visit by a GS tech. The GS tech fixed it. He came back after we started to experience the ‘short connections’ problem, again. The second time he ‘hard wired’ the modem. Problem solved? Not really. I spoke w the GS tech and he advised me to call X/C. It turned out that X/C was still the underlying problem. A remote connection with them fixed everything. The GS tech gets 10 stars +. He found the problem and stayed with it until all issues were resolved. He was professional and very competent.

Very pleased. John was very knowledgeable and professional as always. He took the time to show me how to work my sound bar. He assistant was also knowledge and helpful. Again I am very pleased with the GREAT customer service.

Zack, Steve and Tyler (Geek Squad Members were very professional, neat and very cordial. They explained what they were doing every step the way were very patient with nonteckies such as my wife and I. You couldn’t ask for a more knowledgeable and dedicated group of individuals who were focused on translating what we were looking for and were able to easily comply with our needs. Would recommend the three of them highly, congratulations Best Buy for having such standards!