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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3483 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,483 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These Geeks are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geek Squad guys are good. Knew exactly what they were doing. With the soundbar and subwoofer the sound is great for tv or just playing my favorite music.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked everything up really quick and they were great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer joe was extremely professional and willing to answer any questions I had, will certainly use this service for any tv mounting services I need.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the television and hooked up the additional devices. They were very helpful and explained everything to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big problem due to the purchase thru the Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was good except the TV we had wasn’t compatible with the sound bar. The technician recommended we buy new TV. We ordered thru the Best Buy technician. The salesperson who we had purchased originally from the store on 5th ave 47st got so upset. He said we won’t be covered by their team as we have purchased thru the technician. It’s for my mom & she’s really upset with the Best Buy team.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar connect went smoothly and the Geeks were efficient. More time spent explaining things would have been helpful though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was installed on my new 85inch TV without a hitch. Installers arrived on time at which time they installed my 85in TV along with the new soundbar. All was done professionally. Geek Squad made sure I was completely satisfied with the install before departing. Cleanup after setup. Great job guys thankyou.

    I would recommend this to a friend
  • Pros mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were neat and professional! The soundbar looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony sound bar makes it sound like you're in a theatre with surround sound. We used to have a Bose 5 speaker surround sound system and the sound that comes out of this sound bar is UNBELIEVABLE!!! Love it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fast installation . My wife had no clue. Just sent me the link.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job with no mess Highly recommend Always do a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great, explained each step of mounting / installation. Took the time to explain each component and how it works ... awesome experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Always done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad team got it done correctly and quickly. Being a Total Tech member is a valuable investment!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation job. Came on time did his job professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mounting curved sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had curves 65” tv mounted and curved sound at mounted. Very pleased. Guys were very meticulous and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simple, but well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not difficult to do, but the installation crew made sure it was all connected and working without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to fix the problem quickly and showed us what to do if it happened again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Insulation !! I would highly reco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent rapore and communication with your geek Squad throughout the entire installation process. Knowledgeable, informative and answed all my questions. Totally exceeded my expectations. Thy actually made me feel part of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the better quality sound of the sound bar set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted mu sound bar, explained everything, and cleaned up afterward.

    I would recommend this to a friend