Customer Ratings & Reviews

The Geek Squad team did a fantastic job of mounting the soundbar. They were quick, efficient, accurate and more than professional. Communication was excellent. They cleaned as they worked and left the area spotless when they were ready to leave. Couldn't have asked for better service.

Efficient, great service and very personable. A did a fantastic job cleaning up.

Agents were outstanding and very efficient. I appreciated their knowledge and expertise

The agents were helpful and polite. Mounted TV's and explained use of devices.

Geek Squad installed wall mount, TV, sound bar, harmony remote and a mesh system for our internet service. Geek Squad members were courteous and thoughtful as they went about their business. They were efficient and cleaned up after every phase of the install. They took time to explain things we needed to know and made sure everything worked perfectly before they left. I recommend Geek Squad to anyone wanting fair, knowledgeable, trustworthy individuals to be in your home.

great job with the install, on time and very professional

We would highly recommend mounting the Sound bar to the TV. It was done very well.

Amazing service, perfect fit install. Would 100% recommend it.

Our Geek Squad Tech was John from the Madison East store in WI. I cannot say enough good things about his professional service, besides his being just a genuinely nice guy. John was knowledgeable, honest, and informative. His skill and judgement are trustworthy. He took the time to make sure I had complete understanding of my product. He was extremely courteous. Very pleased.

Mounted and working great Sounds awesome Looks good

quick install and set up, friendly and professional as well

For the life of me, I can not remember the two Geek Squad gentlemans' names who mounted my Sonos Arc in my living room and mounted my new Samsung 43" Series 8 TV and Sonos Beam in my office. They were and are the best of the best. They are EVERYTHING that anyone could want in Geek Squad services. Everything that they did personified perfection. Very, very knowledgeable. I am so very grateful for this Geek Squad team!

The two agents quickly determined they were given the wrong TV to install that also included an inappropriate mounting hardware. While one went back to pick up the correct TV model the other agent worked on installing the other TV and sound bar. This was done extremely well and quickly. When the other agent returned with the correct TV the two agents got that TV mounted very quickly. The two agents were very knowledgeable, polite and friendly.

Dan and John are the best! I had them install my 77" TV on a wall where the stairs go to my basement. I had to put up scaffolding and they went to work. They did a fantastic job installing the TV and sound bar, Clean installation, They were very friendly and answered all of my questions. They made sure it was working and dialed in for me. I would recommend Dan and John for any installation!!

The service tech was polite & knowledgeable. I was confused because they are no longer the geek squad instead Mastec. For security purposes Best Buy should let us know this.

The sound bar has a fantastic sound, The mounting was done in a way the sound is very vibrant throughout our family room.

You will never go wrong with best in business service from Geek Squad!

Great service by the Geek squad connecting and mounting our sound bar!

service technician was knowledgeable, on time and explained step by step process. Excellent job.

The mounted the new TV perfect I did not connect my old soundbar