Customer Ratings & Reviews

Great reps from the geek squad, very helpful, knowledgeable and professional. They installed my items, made sure everything was working and gave me a demo. Getting another TV mounted based on there suggestions.

The agents who have come to our house have been very helpful. They have mounted three tv’s for us including sound bars, programmed two remotes (multiple times) and have been available to answer questions I have had after they have left my place.

It’s so good to not have to worry with the installation of things you buy! The guys came, they were really polite, made a incredible job, everything were clean up and they explained how to use everything!

The GEEK squad were professional and knowledgeable. The only problem we had was with the Fire Stick. They had to go back to store to get help and we had to set up another appointment. Also cleaned up when they were done.

Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programed the remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

The agent that hooked up my tv and sound bar plus my security cameras. Is awesome Best Buy is lucky to have him. I wish all your agents were as good as this guy

best buy installed and set up the sound bar, great service and very knowledgeable.

Geek Squad goes above and beyond with the installations and always provides great support along with app configuration as necessary.

We recently moved into a new home and we bought three new TV's and Sound Bars. The Geek Squad came out and got everything professionally installed and working to perfection. Great job Geeks!!

The technician who set our sound bar was very professional and made sure it was set up to our sound preference.

The best installers ever!!! They didn't make me put my dogs away....my dogs licked them to death. These guys were fantastic. Made sure everything was working perfectly before they left

The GEEK SQUAD is the best. Your third party company is the most horrific unqualified bunch of clowns we’ve ever had the displeasure of dealing with. When you have an install, GEEK SQUAD ONLY!!!!

The guys were very professional and their work was very good. I have no problems with anything.

The technician was fantastic... friendly, knowledgeable and professional. Highly recommend him to all.

The two Geek Squad members had tv & sound bar set up in short order. They took all the time My wife and me needed to understand how to use tv, sound system and remote. They we really knowledgeable, professional and very nice to work with.

Very professionally installed, no glitches, however I think the room it’s in calls for a tad more separation, i.e. surround rear speakers. Think I’ll move the sound bar to a bedroom and purchase a Sony system the Geek showed me for the living room, (actually $100 less than the Bose)

Justin, Lindsey, Freya we’re fantastic! Great communication, professional and courteous. Answered all questions. Thank you!!!

The agents arrived on time. Made sure we approved of the way the TV was to be mounted before drilling any holes. Set up the TV and all devices. Answered all our questions. Took away all boxes and wrap.

In home service was great. They know the pitfalls for the best protection of your house. They will keep working on something until its solved.

I was thrilled with the knowledge of the agents as to how to program my sons' LG TV to his preference. They hooked everything up for us and also showed us how to navigate the remote control.