Customer Ratings & Reviews
- Model:
- A3933Z31
- |
- SKU:
- 6476201
Customer reviews
Rating 4.4 out of 5 stars with 703 reviews
(703 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones, particularly praising the sound quality, battery life, price, and comfort. Many customers rave about the exceptional sound quality, with clear highs and deep bass, while others appreciate the long battery life that allows for hours of uninterrupted use. The affordable price point and comfortable fit are also highlighted as key selling points. On the downside, some users have experienced connectivity issues, such as the headphones unpairing on their own, and a few have found the volume to be lacking. Additionally, a small number of customers have expressed concerns about the noise cancellation feature not being as effective as desired.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Comfort, Sound quality
Rated 5 out of 5 stars
Best true wireless buds on the market
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used a ton of different true wireless ear buds, from a bunch of different companies. Some cost 2-3 times as much as Soundcore models. I end up using my soundcores more than anything else because of value and comfort. For some reason, soundcore buds always fit my ears better than comparable name brands that cost much more. Setup on these are a breeze. The app is easy to use, streamlined, and offers wireless firmware updates. EQ and noise cancellation settings are easy to understand and adjust. This particular model is a tad bass heavy, but the sound overall is still crystal clear and perfect for my needs. I highly recommend these buds, and Anker/Soundcore have yet another winner in my book.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend - Cons mentioned:Volume
Rated 1 out of 5 stars
Very low volume - Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume of these earphones is very low even at the max level and with noise cancelling enabled. I returned it to Anker for a warranty exchange, let's see if the new ones will be better. For now, not a good value for money at all. Not recommended
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Thanks for contacting us with your order information and problems. We are always more than happy to help you.
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had them 6 months and one earbud quit working.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Rated 3 out of 5 stars
Soundcore
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work fine but wish the distance away from connected device was more.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend- Cons mentioned:Pairing
Rated 1 out of 5 stars
Only works with ONE device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awful product. Impossible to pair with more than one device... what's the point of wireless headphones (supposed to be convenient) if you need a separate pair for every device???
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. Sorry to say that the Life Note 3 XR does not support a multi-point connection. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Rated 2 out of 5 stars
No sound on one side
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right side has no audio output. Not from my phone, not from ambient audio mode, not from hitting the buttons on the side. Controls work so clearly theyre paired fine, but speaker seems completely dead. Would be nice if the app had troubleshooting steps, instead theres a completely blank help section.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
To fix the sound issue, we kindly ask you to try the following tips:
1-Reboot the Bluetooth device, such as a phone or computer. Forget all the pairing records on your device and turn off Bluetooth.
2-Reset the earbuds as per the steps below (make sure your earbuds have enough battery.)
*Place the earbuds into the charging case and keep the case open.
*Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset is successful.
3- Turn on the Bluetooth of your device and search for soundcore earbuds and pair.
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Rated 2 out of 5 stars
Good product, but appears I bought a lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three weeks of use the left earbud no longer charges fully and is essentially useless. The battery shows fully charged on the app, but within 15 min of using the earbuds the battery is completely drained. The product is no longer returnable according to Best Buy.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Rated 2 out of 5 stars
unable to use for intended purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works to listen to music on iPhone, but cannot get other features to work. Falls out of ears (tried all sizes of flexible earbuds). Bought it to use with HP laptop, but computer bluetooth cannot find this device.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
1. Fully charge and reset your earbuds as stated below:
*Place the earbuds into the charging case and keep the case open.
*Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset was successful.
2. Upgrade your computer's Bluetooth driver to the latest version.
3. Re-pair your earbuds to your computer.
4. Test the earbuds on your phone to see if they are working properly.
If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Terrible earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awful. They continually loose Bluetooth connection. I can not connect to another device unless I reset the earbuds. I probably will return for another branch.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this.
Please reach out to us via support
service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Wouldn’t connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot review the performance of these because it would not connect to my iPhone 12. I opened the Apple AirPod Pros and they connected right away, so I went with them instead- the AirPod Pros are awesome!
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. We surely always stand behind our product, and the item sold by AnkerDirect comes with our 18-month warranty.
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
A great alternative to airpods/beats!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolutely great sounding pair of headphones with tips that make them stay in and comfortable to wear for long periods. In addition they have noise cancelling technology that works really well to adapt to the common background noises that they actively filter out. What I have liked most is the battery life as I've had a chance to really put them through the paces at work, and I like how good they sound. For the battery life, I was able to go a whole week without charging the case and easily a day of off an on listening without fully charging the earbuds themselves. I'm actually surprised they do last longer than my airpods and blow the airpods charger case out of the water in terms of how many times they can recharge the buds before it needs to be charged. I've really wanted a good alternative to my airpods since everything I own uses a USB-C charger and not something proprietary like the now dated lightning adapter which is a huge plus. They do come with a USB cable so you can charge them with any standard USB charger or USB port. In terms of look and feel, the case they are in looks great and has a nice feel to it making them look/feel more premium. The earbuds themselves look good but are slim and look good to wear. They are really easy to pair and use with touch sensors for different functions. The app you can download lets you update them and customize them but it's not required for them to work. Anker has been making some great mobile products and these are definitely no exception. Overall, these are great and I'd absolutely recommend them.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Anker Away
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are simply fantastic. I really do not like the similar designs from others, especially the white ones, they are just not a good look for anyone. These however are barely noticeable. They are somewhat smaller than the white brand and have the silicone ear cups that keep them in your ears. The small arms? legs? (whatever you want to call the part sticking down) make handling them much easier than the smaller button type earphones. You don't accidentally hit buttons putting them in or removing them. The noise cancelling is outstanding. If you don't want to hear a TV, sibling, spouse, child, pet, etc. These are magic. You can drown the world out around you. The sound it top notch. Crisp clear highs and resounding bass. The range on these guys are very impressive and quite accurate. The mic is des a great job also, cancelling out background noise and picking up a good clear sounding voice. The software allows some programming of the controls. It is well done and easy to navigate. Also has a lost bud finder in the app. Don't do it with one in, make sure they are out of your ear. The case is an outstanding size and shape for keeping track of. It also does a great job recharging quickly. Battery life is outstanding. I have used them all day and had plenty of battery left for after work. Honestly I have yet to find any negatives with these headphones. Just a great design and great sound. Highly recommended. These are my new favorites!
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Lightweight, comfortable, great battery life
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Life Note 3 XR noise canceling headphones are lightweight, comfortable to wear, easy to use, and have great battery life. Setup was about as easy as any other pair of Bluetooth headphones I’ve used. They don’t support connection to multiple devices at the same time, but there is a button on the charging case that returns the headphones to pairing mode. This allows me to fairly easily switch between using them with my phone and my tablet. Battery life has been fantastic so far. The sound quality is pretty good for an inexpensive pair of headphones, and the noise canceling makes a noticeable difference. I appreciated that there were multiple sizes of ear tips in the box, and that the Soundcore app has a feature to test the seal in your ears. I also like that the app lets you tweak the noise canceling settings, and even has an option to allow the sound of voices to pass through so you cut down on noise background but hear people speaking. Overall, these are a convenient, comfortable pair of inexpensive noise-canceling wireless headphones.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from Soundcore Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know.
Email: service@soundcore.com
Phone number: +1 (800) 988 7973
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great Sound and Fit
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Soundcore in-ear headphones by Anker are excellent. Out of the box, they paired quickly and easily. Make sure you download the Soundcore app. It makes a big difference and allows you to customize the equalizer settings to either a built-in preset or customize the sound to your liking. It is also where you can check and update firmware, see battery levels and adjust how you want single and double taps to work along with what happens when you hold it for 2 seconds. The treble and bass are very clear. I have adjusted the eq settings in various ways to see how well they stood up to the upper levels and there was little to no distortion and only noticed any when the volume was at its max which isn’t a comfortable listening level anyway. The noise canceling works very well. You can also adjust how it reacts based on your environment. I’ve settled on the Transport setting as I’m often home working at my desk but the other options may work better for you if you are outside or perhaps on public transportation which will allow less ambient noises that may be surrounding you. Conference calls have been great with the noise cancelling as I can keep focused even when the family is home and running around. Less expensive than some of the others with similar features but not the least costly option, I think these are an excellent choice and definitely recommend them.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friend Rated 1 out of 5 stars
Just not worth it…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had many sets of wireless headphones and earbuds - expensive and not. These are the worst I’ve owned, and do not worth the money. The range - at about 5 feet from your phone the signal starts breaking up. Battery goes on one side faster turn the other. Sound quality was only fair. I don’t often leave reviews, and less often bad ones. But I have to say - I was really disappointed in this purchase. Wish I would have sent them back.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this! Please feel free to contact us via service@soundcore.com with your order information and problems or call us at +1 (800) 988 7973. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 2 out of 5 stars
Not so hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. When on a zoom call, I can’t hear the people. If you are going to use them for just music they are fine
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
To fix the issue you mentioned, we kindly ask you to try the following tips:
- Use the regular phone call (not calling APP, VoIP, Messenger etc.) at a different quieter place to see if it makes any difference.
- Forget the Bluetooth history.
- Reset the earbuds:
1. Place the earbuds into the charging case and keep the case open.
2. Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset is successful.
- Try it with another device (phone/tablet/etc.) and see if the issue persists.
If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 2 out of 5 stars
Not even decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds quality wasn't even decent, cheap feel, and poor fit. I returned them they were so bad to me.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Save your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible connectivity low battery life. Would not recommend
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems or call us at +1 (800) 988 7973. We will always be more than happy to help you.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work well for me. I have another set of earbuds by this company that are my favorite. These cut out so bad i couldn't understand anything the other person was saying. I have returned them.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this! Please feel free to contact us via service@soundcore.com with your order information and problems or call us at +1 (800) 988 7973. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life, Sound quality
Rated 3 out of 5 stars
Not for working out! :(
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like these headphones more than its main competitor, and unfortunately, they will not be replacing my AirPods Gen 2. Design: is good and comfortable, but what I struggled with was getting these to stay in my ear while I was working out or going on a run. They didn’t stay in place and so I stopped using them to go on my runs. I even tried other tips but that didn’t work for me either. Battery: the battery is great. I do give them a 5/5 stars here. Battery gets about 7-8 hours on a single charge and the case provides 3 more charges which is good on the go. Sound: the sound is clear and crisp, but I didn’t really feel it provided the base I wanted even when I put the biggest tip. I used the app and it helped a bit but I wanted a bit more based as well as wanting to make these louder. Because they were not loud enough, I felt like the noise cancellation was very small. I could still hear many noises, so these will not work on the airplane. but has not noise cancellation. Quality: This is probably the area where these standouts the most. The quality of these earbuds is amazing. The glossy black looks amazing, and I can’t really see any fingerprints. The case is also well-made and feels like a high-end product. These don’t look nor feel cheap. Controls: The controls are also easy to navigate. Coming from Apple products, it took me a little bit to get used to them, but after I got them, it was easy and helpful that I didn’t have to look at my phone. Microphone: I only did a couple of calls, and zero complaints from the receiving end or my end. These offer good quality sound for calls for sure! These headphones sound good but not amazing, and I personally might go for a different kind of style since I want to use mine for workouts.
This review is from Soundcore - by Anker Life Note 3 XR True Wireless Noise Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friend





