Customer Ratings & Reviews
- Model:
- 144896-1212
- SKU:
- 6548149
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the great protection and good fit that the Smartshell Case provides for the Macbook Pro 14". The design and color of the case are also appreciated by users. However, some customers have noted issues with the case quality when putting it on the laptop.
This summary was generated by AI based on customer reviews.
Best costumer service in a long time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was exceptional! Everything went great!
No, I would not recommend this to a friendCracked in 6 weeks. Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Broke after 6 weeks. No refund permitted.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Kimberly,
Your SmartShell is covered by a 1 year warranty and our team can assist you in getting a replacement. Please contact us at [email protected].
Not worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product supposed to be durable also recommended by Geek Squad, I have purchased this for my new mac book pro on Nov 15th, within two months the lid cover corned is cracked and broken. Unfortunately the return window is just closed with Best buy. I feel like its waste of money and finding a way if i can still return to buy new one.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Thank you for taking the time to share your experience. The durability of our products is something we stand behind, and what you're describing isn’t typical of the performance we expect from this case. Our customer service team is ready to help look into this situation and explore available options. Please reach out to [email protected] with your purchase details, and they’ll be happy to assist you further.
No a good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because I want to keep protected My Mac plus I like the color but it is not a good quality, it was broken in less of 2 months
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Thanks for your feedback, BriLil. We appreciate you sharing your experience and will pass this along to our product team. If you need any assistance, feel free to reach out via chat or email at [email protected].
Did not survive regular use.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very brittle. The material cracked and flaked after a month of regular use.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Hi sociallyNfluential, Thanks so much for sharing your experience. We definitely want our cases to be durable enough for daily use, so your feedback about the material is very helpful. Our SmartShell cases are designed to offer both style and reliable protection, so what you're describing is unusual.
We’d like to take a closer look at this for you. If you'd like assistance or guidance on this, please reach out to our customer support team at [email protected].
Wrong shell for my Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This shell has the side openings in the wrong place, not useable on my laptop.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Our customer care team can help you find the correct model for your Macbook. Please reach out to us at [email protected].
breaks easily
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not last a year. I would not buy again. The top broke first and a few months later the bottom. I keep my Mac in a bag and am careful with it and it still broke.
No, I would not recommend this to a friendMac Pro case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product cracks so easily almost all corners . Not durable.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Hi JessicaC, We appreciate you taking the time to share your experience .Please feel free to reach out to our Consumer Care team at [email protected]—they’ll be happy to help you find the best solution for you.
- Pros mentioned:Color
Pretty colors.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color. Uncertain about the protection of your laptop incase it falls.
I would recommend this to a friend Laptop shield
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this for my new laptop and love it. I wanted it to protect it.
I would recommend this to a friendMac book easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My MacBook very handy wherever I go.. love it. Buy it you will love it.
I would recommend this to a friend- Pros mentioned:Fit
Amazing MacBook case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case fits very well and is very sturdy. i love
I would recommend this to a friend Corners are brittle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you lay your laptop when not in use on its edge or side and not flat, The corners will start to crack.
No, I would not recommend this to a friend
