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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 142 reviews

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77%
would recommend
to a friend

Customers are saying

Customers consistently note the ToughSkin Case's excellent protection and grip, along with its good fit and value for the price. Many appreciate the case's slim profile and ease of use. However, a significant number of users find the buttons difficult to press, and some consider the case too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 142 reviews
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased the IPhone XS Max and was rocking the phone with no protection or insurance. (Living Life Dangerously) An Otterbox case was purchased but the delivery is delayed for a week. My heart hurts just thinking about no case for a whole week. I decided to hit Bestbuy for a temporary “Cheapy” case. Little did I know that I would find this amazing case which is thin, rock solid and at nearly 1/4 of the price. This case offers great protection and although I wouldn’t drop test it I am sure that this case will hold its own as long as it isn’t dropped face first on a sneaky edge. This product is sleek and feels nice in your hand and also offers nice grip support.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good protection for the price, with caveats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this is a $10 phone case, so your expectations need to be in line with that. However, for the price, it does a very nice job. It's tough, molded plastic and fits the big iPhone snugly. However, the buttons that interact with volume up/down and Sleep are extremely stiff and will take a bit of effort to press down. So there you go- worth $10 but has some drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great case! Slim fitting. Excellent protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is slim enough to allow the phone to easily still slip in and out of pockets. The surface is not slippery so it is easy to hold without dropping. I’ve dropped the phone several times with no effect. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speck always produces great products. This case does not disappoint. It fits the phone well, slim and has a nice grip and feel in the hand. Haven't dropped my phone with it in it yet but I'm sure this would keep it safe!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Awesome case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has a great color of pink, fits perfectly, only thing I don’t like is my power button is extremely hard to press which concerns me but we will see how it goes!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Speck Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable case ! Only downside is the buttons are hard to press. Other than that it is a great case very protective ! This is the only reason I gave it 4 stars instead of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Spec ToughSkin case for iPhone. Its light weight, easy to install, easy to find in the dark and protects my iPhone from scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case and a good value. The only thing I would say is that the side buttons are hard to push in for the volume, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hard case for when you drop your phone. Only issue is the covers on the side buttons make it hard to push the button easily, other then that phone feels secure.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Feels So Good and Secure Holding my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case that offers wonderful phone protection and feels good to hold. The iPhone XS Max is a big phone and I have relatively small hands. I was initially worried that the phone would slip out of my hand if I didn't hold it tightly or right. With this case it's a piece of cake to hold it one handed and perform all the necessary functions on the screen. It was very easy to place my phone in it and it is raised enough in the back to offer good protection for the camera lenses.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great case but stiff side buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my phone to the new iPhone XS Max. I received the phone before I received the Pelican case I purchased for it. Not wanting to carry by phone around without a case on, I began search for a temporary case. I found this one on the Best Buy website for a reasonable price. It did the job. It protected the phone and was compatible with the wireless charging devices I have. My only complaint is the stiffness I feel when accessing the lock or volume buttons. It feels like I have to press harder to activate them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great protection, difficult to use phone functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is very well made, and can absorb a drop. I found that out. No harm done to my iPhone. The real issue is the case is so rigid, the buttons are very difficult to press. I expected the case to also be a little less smooth and have some grip as well, but it slides in your hand and on other surfaces. I recommend it for protection, but know it may be difficult to use.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    IPhone XS max case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could give this case 5 stars because acting as a protective case, it works great. But the biggest down fall is the volume and lock buttons are really stiff. Maybe with time it will loosen up but at them moment its very uncomfortable how stiff the buttons are. Provides great grip and the design is nice

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple looking and easy to remove if needed to. I like how I was able to add a metal plate to stick to a magnet holder and also a pop socket for a more comfortable hold

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Perfect for iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style and performance of this case conforms with the bold new look of the new iPhone XS Max. It molds on the phone’s dimensions like second skin. It looks good while protecting your phone from sudden drop.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Nice protective case with 1 negative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is overall very nice. It is sturdy, can take abuse, and feels good. When on sale it is a no brainer. The only caveat is that the buttons are almost impossible to press. They are very very stiff and require a lot of force that can get frustrating when trying to just do something simple like lock my phone or use the volume button to take a photo.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there - we are very sorry to hear about your experience with your new case. Our team works hard to make sure your case provides optimal protection but like with all form fitting items, materials take a little time to conform to its device dimensions and your particular operation. So initially operating buttons can appear firm and imprecise, however this goes away after about 20-30 days. We know this seems inconvenient and apologize for the experience but assure you it is for your device’s protection. If you continue to have the same experience after thirty days feel free to contact us at [email protected] and we’d be happy to address your concerns. speckpwr

  • Pros mentioned:
    Price
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is pretty good, buttons are kinda hard to press, but for under $30 is not that bad.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    The worse case ever for such a fabulous phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case that is exclusive to beat best online, I feel is not even functional for the user. The buttons are so hard to push into that on average you must take the phone out of the case just to take a picture. I am extemey dissappointed as I came back from Haiti and bought this case recommended by the sales team only to have to take my phone out and use unprotected just to be able to take photos, videos, turn on and off the etc.. I plan to return this case for a full refund and hopes that’s a Best Buy would look into their “exclusive” cases and try them before selling them. I am hoping that Best Buy would reach out to me and accommodate the return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip, Price

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great value for your money. It has a back surface that helps you grip your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case with a wonderful color. My phone has fallen multiple times and has not broken once.

    I would recommend this to a friend
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