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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 18 reviews

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56%
would recommend
to a friend

Customers are saying

Customers often highlight issues with the 24-Bottle Wine Cooler's temperature control, citing inconsistent temperatures and difficulty maintaining desired settings. Problems with the door, including damage and breakage during shipping, were also frequently reported. Some users experienced delays in reaching the target temperature in dual-zone models. Despite these concerns, some customers were able to resolve minor damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    entry level wine cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice overall outer dimensions. Decent look. Quiet. Spacing for bottles is minimal. Doesn't hold temperature steady. Allows about a 2 degree variance.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door quality, Temperature control

    Rated 3 out of 5 stars

    Did not meet expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit arrived with front glass door completely demolished. Had to repackage and drive 70 miles round trip to take back to Best Buy. After inspection they ordered new unit New unit arrived in tack but bottom tempeture gage did not work. Very frustrated we just kept the unit Overall not our best Best Buy experience. B-

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door quality, Temperature control

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get three to get to one that the door was not broken at the hinge. No shipping damage, so packed up like that. got the third one home and yes, damage! on the back, superficial, so I decided to try it out. A full week on and the temperature was all over the place. The 46F setting for the top was usually 56F real temp, and the 56F setting for the bottom was always 50F or lower. Garbage, they should stop selling this. Replaced this with the Frigidaire 38-bottle, hit the accurate temps in 4 hours, steady for 3 days, and much better quality construction, shipping box, and overall use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IT CAME DAMAGED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT CAME WHEN IT WAS STATED TO BE DELIVERED BUT IT WAS DAMAGED TOP DENTED IT ALL ACROSS THE BACK SIDE AND THE BACK PANNL WAS DENTED AND PUSHED IN ON THE FANS WOULD NOT CONSIDER EVEN TURNING IT ON THE FAS WOULD BE HITTING METAL GUIDE

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for the price, the temps fluctuate a little and the spacing between the racks don't fit a handful of wines I buy, but the racks can be removed, you would just lose some storage space. Overall it is a good product, looks great in person and the fan motor is quite. Dual temps do maintain a decent gap between the top and bottom level.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's looks very nice with the wood shelves . The temperature doesn't usually stay on what you set it . But it looks good and gets the job done .

    I would recommend this to a friend
  • Cons mentioned:
    Door quality, Temperature control

    Rated 5 out of 5 stars

    Quiet and cool wine cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the wine cooler does what it is supposed to do, keep wines cool at two temperature settings. It did take some time for the second zone to get to the desired temperature but eventually, it did. It did arrive with some damage but I was able to glue plastic back on the door. Did not effect cooling process at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks great, but very poor quality. Fans fail.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: It looks very nice. The wood shelves and backlighting are very sharp. Negatives: Poor quality. One fan failed within three months and the other in less than a year. Now it is simply a wine storage unit, as it does not cool at all. Would not recommend purchasing if you want a wine cooler that cools wine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great wine cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has dual temp so you can have both red and white, and looks stylish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put together, and performing well so far - 1 month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual tempature lets you divide the wine the way you want to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cooker ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an anniversary gift for the wife and she loves it. The dual temperature works great and it’s quiet, haven’t had any problems since buying it.

    I would recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 5 out of 5 stars

    Good for my wine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a crack in the door. The company replace it right away.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Wine Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wine fridge keeps freezing up and therefore has to unplugged. Very frustrating!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. It was a big hit. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good like wooden shelves. Only wish had internal light wen open

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Disappointed, problematic placement requirements

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three weeks after I purchased this wine cooler, the top section stopped holding temperature. The instructions said the unit has to have 4 to 5 inches clearance around all sides, and that it can't go in a closet, or even a "wall niche". This information doesn't appear online, so you don't know before ordering. Well, the only spot I have is a very spacious niche, but it gave the required clearances so I figured it was okay. Neverthless, when I called the manufacturer about the malfunction, they said even 6 inches above the top was no good. It must be totally freestanding far away from any walls, shelves, windows with sunlight coming in. Fortunately I purchased Geek Squad coverage, and got a replacement, but now I am afraid it will only malfunction again if it's so sensitive. Unit is nice looking but not practical. So be aware before ordering. I'm selling my new one. Too much trouble.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beeping Noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this wine cooler at all cost! I've had mine for 2 years now and there is an incessant perpetuel beeping noise from the temperatures and lights changing on their own, it can be heard throughout the house. I contacted the manufacturer about the faulty electronics and they said it was out of warranty my only option is to purchase the replacement parts, disassemble and install the new parts myself. $80? Pass.

    No, I would not recommend this to a friend
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