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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 714 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Reader for contactless and chip (2nd generation) for its ease of use, overall performance, and battery life. Many appreciate its simple setup, speed, and convenient size. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 714 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old reader quit working purchased this one an dit stays charged for more than one day and hooked up easily to device. the ability to use this reader instead of typing in payments has made transactions move so much easier

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for sharing your experience, ShawnC! We're glad the new reader is making transactions smoother and holding a charge longer. We appreciate your support! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More opportunity with Square.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square readers is simple and fast and easy to use. How ever the entire Square support system is exactly what my small business needed. With Square you business has the opportunity to have tools that most CC processors doesn't give you opens doors. Payroll, a line of credit, online invoicing all thing that my business needed to allow my buiness to grow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. Works as described. Easy to use and sync to paired products

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    100% would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed that the first transaction wasn't free to test the card reader, but the app is well layed out and easy to use and the card reader held charge for a full day. I do recommend a docker or something to hold it as it's a little small and kinda easy to use, but we love it!!!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback, Dejman77! We're glad to hear that you found the app easy to use and that the Square Reader held its charge throughout the day. We appreciate your suggestion about using a dock for stability, and we're thrilled that you love the device overall! SquareAU

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little finicky, but once it connects it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy to use and affordable business solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking over several options for a small business we settled on square. Being able to quickly pick one up from best buy was very convenient. Setup was quick, and easy. We were taking payments shortly after purchase! If you need an easy to usensnf understand credit card solition, i highly recommend this as an option. The best buy staff member who helped us was great as well.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your positive experience with Square! We're delighted to hear that the Square Reader for contactless and chip has proven to be a quick, easy-to-use, and affordable solution for your small business. We appreciate your business and look forward to supporting you! SquareAU

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    SQUARE reader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast it takes payments. I was using the old square reader and this one is an upgrade for me

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Square card reader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to sync and use. Adapted to our I phone with Bluetooth.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Small Business Approved, Small Issue With Tap Pay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Square reader that you plug directly into your phone before, but it was very limited in its capabilities. With this device, I was able to have people tap their cards, phones, and any other way they needed (like inserting their chip if they felt uncomfortable/unsafe with other methods) and it was very easy to use. The reason I am giving it four stars is because after I fully charged it and had it connected to my phone, I was having issues with people being able to tap the reader, and every few customers would have to tap their card on my phone. Overall, I believe I will be able to figure out what is causing the issue and fixing it, but other than that it is a wonderful device to have for my small business!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made taking card payments 100 times easier and faster. Especially when i have a line of customers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product works well but it should cost less

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey for what you get. This is just a card reader that does chip and tap to pay....it does worl but it should cost less. Also if youre buying this to use with an ipad be aure to have an android device handy to install square on then synch to the reader so you can update the firmware othwrwise your in for hours of pain and frustration which square support kbs are not super helpful with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy setup. Got for my business and works well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed compact and fast. Does stay charged for a few days.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback on the Square Reader for contactless and chip (2nd generation) from BestBuy! We're pleased to hear that it's just what you needed - compact, fast, and with a long-lasting charge. Thank you for choosing Square, and we look forward to serving you again. Happy processing! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great little card reader

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely very surprised at just how easy this was to set up. Connected to our Android phone easily, we downloaded the Square app, and were up and running. The app is actually surprisingly good as well. Could not be more happy with this!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Garrett! We're thrilled to hear that setting up the Square Reader was quick and easy for you, and that the app has been a pleasant surprise. We're glad it’s working well with your Android phone. SquareAU

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Square is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square card works by tapping. It’s easy to use and works well with the app for contractors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a charm also it is easy to use small businesses friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than the card reader that you insert into your phone and faster. I don't know why I didn't purchase this reader sooner. Its great to have when I do pop up markets, quick and easy check out for me and my customers.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for the review, Ajordan! We’re thrilled to hear that the Square Reader for contactless and chip has made your transactions faster and easier, especially at pop-up markets. Thanks for choosing Square! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    square reader review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This square reader is so much easier to use that my old one that I would plug into my cell phone. It is making taking payments so much simpler.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product …easy setup and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The staff help me find this product just by telling them what I needed.

    I would recommend this to a friend
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