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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 245 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 245 reviews
  • Rated 5 out of 5 stars

    TV Removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I thought the price was a little high (approx. $100) I must say that the Best Buy removal team was clean, on-time and efficient. In a matter of minutes my Sony Trinitron disappeared.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service but pain to get appointment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came very quick and hauled away my television. i did have too wait over a week for me appointment which was annoying but now it's finally gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job respected space and they were quick see u guys reck a good review by asking for a certain amount of words not a good idea just saying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided a great service by hauling away the old 40" TV when I bought a new Sony. Saved me a big headache in getting rid of it!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Mother Earth

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new tv feom Best Buy. They took away my old tv which was awesome but HUGE and heavy fir free. Great deal and the environment wins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of large screen TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removal of my old large screen Sony TV was done in a professional and expert way. The people that they used were very skilled in removing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Haulers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are The Haulers. They don't chat or make jokes. You point at it, they move it out and put it on the truck. No discussion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents showed up and hauled away my 55" plasma. They respected the no-contact and mask policies even while lifting some heavy stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disposal of large TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had large 32” HD tube type TV. Weighed around 20lbs. Called Best Buy one day, and they picked it up the next day. Very timely and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good LC products. Working great. No sound and noise. It is very dependable and reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent bringing in the new and hauling away the old! Courteous, respectful, considerate and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had to wait little longer because the first truck/van was too small to haul away my old tv they did a great job. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Best Buy to have 2 old TV's hauled away. The guys showed up on time and took both. Very easy to call and arrange a time for pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Hauling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very heavy CRT TV that the Best Buy guys made short work of. Had I tried to do it it was a choice of back injury, hernia or both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away broken appliance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were on time and very efficient in taking away the broken microwave oven that I could not use anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauled away Old TV’s and electronic items

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to remove and recycle my Old TV’s and printers!! TV’s were quite large and heavy. Worth it to remove items for house cleaning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge old TV hauled away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My massive 15 year old TV (it WAS a state-of-the-art flat screen when I bought it!) needed to go. The guys arrived and it was gone in just a few minutes. No fuss, no muss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recycle team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys removed my pld (2004 purchased) gigantic 55 in Mitsubishi TV. Got it right out with no issues, and poof, it was gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great haul away service. I was called personally in advance on two occasions to let me know when the drivers would arrive and the staff was kind and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great. I got a new tv and I didn’t have to worry about loading the old one up and taking it to be recycled. Well worth the $15 add on to the tv I bought!

    I would recommend this to a friend
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