Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 245 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 245 reviews
  • Rated 5 out of 5 stars

    IGreat service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know how I was going to get rid of my old projection tv. Having it picked up and hauled away was the greatest service you could offer a senior citizen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly quick service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery made of new washer and dryer, all in good order. Then removed old units. All this was done without damage and done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that you offer this haul away service to help dispose of old electronics. The guys that came to the house were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The beast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men took a very large TV out of our house. There was no nicks or any damage and they took care as to how they took out the TV. My thanks for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service for total tech support members

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great discounted service for total tech support members and on top of it, the service is very reliable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haul away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they gave me a 2 hour window, the employee called me 15 minutes prior that he was on his way. They showed up and removed my old TV. very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with Best Buy Delivery and Haul Away Service. The gentlemen who came were on time and very courteous. The price was very reasonable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SErvice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and easy to set up. They called before arriving and quickly took away the desired items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was on time, polite, efficient, and took the time to explain everything, as well as to haul away the old item we needed taken away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to be able to have it taken away.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not want the hassle of removal. They brought all the new products and took away all the old stukk. They were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed our large console TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were punctual and well prepared to take out our old, large console TV. They were friendly and did the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally taken away

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old product was taken away very professionally and nicely cleaned afterwards and finished it very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Polite, efficient, very helpful and masked.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some confusion as to the date they were coming, but it worked out. The workers were polite, efficient, very helpful and masked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY PEASY

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT HAVE TO LIFT A FINGER TO HAVE THEM REMOVE MY OLD DLP 56 INCH TV. IN THE BASEMENT.' REAL BACK SAVER!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scheduling problem, nice driver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called to reschedule and set up a new appointment after talking to . When I called the automated line, it sounded like my new appointment was still on, despite not receiving a notice of a more precise time window the day before. I wasted a day waiting for the guy to show up. I had to call and reschedule again, and talked to three people. This time my appointment was good and the guy who picked up the dryer was very nice and professional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great haul-away service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They let us know when they would arrive. They were on time. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team called with an ETA and showed up a few minutes earlier than promised. Entire process of them removing my T. V. was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a great price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a smaller TV for basement workshop. This tv was a perfect fit. Picture quality is great and set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best option

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to have your old machines hauled away, don't even have to give it a second thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to haul away a very old and heavy TV were courteous and professional.

    I would recommend this to a friend
Sponsored