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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 47 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers love the high quality of the Star Wars Black Series figures, citing them as great additions to any collection. However, some customers have expressed concerns regarding the condition of the packaging upon arrival, with several reporting damaged boxes. A few also mentioned receiving an unexpected figure, rather than the one they ordered. Overall, the figures themselves are well-received, but the packaging and selection process could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great action figures.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great action figures! My favorite of all the Star Wars toy lines. They are high quality and very posable. Plus, there is a ridiculous variety that covers characters from several installments of the Star Wars franchise.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    Decent but there are better ones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace previous Black Series Darth Vader. Older one had detachable helmet to reveal face... This still is a good figure for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come to the Darth side.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great figure, perfect detailed. Glad to have it. Good job Hasbro. Can't go wrong with Vader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    star

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great series great figure great price good scale and mold

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    True replica

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice collectors item. A true replica. Nice addition to the collection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent pick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, I got Greef Karga and Moff Gideon, but I would've been happy with any figures outside the sequel trilogy

    I would recommend this to a friend
  • Cons mentioned:
    Figure

    Rated 4 out of 5 stars

    Just buy the ones you want

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are most likely to get one of the least desirable figures. I wish you could pick which one you wanted.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 5 out of 5 stars

    Random figure, damaged during shipping.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this hoping for something good and got Greef Carga. Had it shipped to my house and the package was damaged in the process due to the bubble wrap packaging that it was sent in. Always ship to store if possible!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished Best Buy would have sent figures in a box. Instead they sent in plastic envelopes so some of the figures arrived with crushed boxes which was a bummer since I’m an in the box collector. Overall good selection. Like the surprise element of random figure selection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice figure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a random selection by Best Buy. I lucked out they sent me mof Gideon. Fan of the black series because of the good face sculpt. Articulation is okay. You leave it up to chance when you order from assorted selection. I really like this line of toys. I recommend these.Hopefully I can get Darth Vader if I order again

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 5 out of 5 stars

    Star Wars Black Series

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. I ended up with the figure I was hoping for. Was easy pickup. Only thing I was upset about was a sticker plaster on the box (not ideal for collectors).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed because it seems like they hold the good figures back, like The Mandalorian or Darth Vader, and send out the less popular figures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Duplicate figures, not hard-to-find.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 of these, and was hoping to get a somewhat not-so-common figure. I received two copies of Kuiil, who just happens to be one of the few that you can find in the stores around here. Bummer.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Darth vader

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got darth vader and they did such a great job on the making of this figure. It will go great with the rest of my figures.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    depends on which one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figures are at random really depends on which one you get majority of the time they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the force

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not underestimate the power of the dark side...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf saw this and had to get it Super cool and an addition to his collection of toys

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Action Figure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Imperial Stormtrooper and it was a great high quality Star Wars toy.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Black series randoms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good deal and i love the random suprise of what you will get

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this model, It is a great size and quality and price were great

    I would recommend this to a friend
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