Customer Ratings & Reviews
See more imagesStarTech.com - USB 3.1 Drive Enclosure for M.2 NGFF Solid State Drives - Black/Silver
- Model:
- SM21BMU31C3
- SKU:
- 12502902
Customer reviews
would recommend to a friend
- Rated 5 out of 5 stars
Fast case
Burnedagain Posted
This case enclosure works great for windows surface pro 4 ssd.
I would recommend this to a friendThis review is from StarTech.com - USB 3.1 Drive Enclosure for M.2 NGFF Solid State Drives - Black/Silver
- Rated 1 out of 5 stars
Did not work!
Bowdie Posted
Although BB computer experts recommended drive it didn't work with my 1T SSD. Called StarTech who advised enclose not designed for my SSD. Don't trust BB experts. What they recommend is not always correct.
I would recommend this to a friendThis review is from StarTech.com - USB 3.1 Drive Enclosure for M.2 NGFF Solid State Drives - Black/Silver
- Rated 1 out of 5 stars
Poor Connection
veritech13 Posted
I purchased this to use a external NVME storage option but the case has had issues since day one. The connection via the usb cable keeps dropping. I would not recommend this product. It has a very cheap feel to it.
No, I would not recommend this to a friendThis review is from StarTech.com - USB 3.1 Drive Enclosure for M.2 NGFF Solid State Drives - Black/Silver
Brand response from StarTech.com Support
Posted
We do apologize for any inconvenience this may have caused. We would like to look into the SM21BMU31C3 with you. We have phone support (1 800 265 1844) available from 7 am to 9 pm ET Monday to Friday or you can connect with us via live chat from Monday to Friday 7am to 9pm ET. Brandon, StarTech.com Support
- Rated 1 out of 5 stars
Disappointed... did not properly interface
Paul Posted
The socket to interface with my M2 SSD did not work ... this item did not work!
No, I would not recommend this to a friendThis review is from StarTech.com - USB 3.1 Drive Enclosure for M.2 NGFF Solid State Drives - Black/Silver
- Rated 1 out of 5 stars
Limited and fragile design
poweruser Posted
Although it does work for older NGFF drives, it does not work for newer NVME drives (clue is that the NVMEs seem like they are about to fit but never slide in completely). Uses fragile screws which feel like they will get stripped, and can also get easily lost. The competition works for both NGFF and NVME, and has no screws.
No, I would not recommend this to a friendThis review is from StarTech.com - USB 3.1 Drive Enclosure for M.2 NGFF Solid State Drives - Black/Silver
Brand response from StarTech.com Support
Posted
We do apologize for any inconvenience this may have caused. While we do have newer models that support both SATA and NVMe, the SM21BMU31C3 is an earlier model that only provided support for B-key SATA based M.2 drives, and will not work with NVMe. Brandon, StarTech.com Support