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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 325 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arctis 3 Wireless headset's sound quality, comfort, and long battery life. Many appreciate its Bluetooth connectivity and compatibility with multiple devices, finding it a good value for the price. However, some users note that the bass could be improved and that the volume may be insufficient in certain situations. A few also reported occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 325 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Not just for gaming.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most comfortable headset I've owned to date. I have a larger head, but I also wear glasses, and it's hard to find something that doesn't pinch my ears against the arm of the frame after long. The mic is awesome, nobody heard anything going on around me at all. By far, these do not. Now I also use these for work. Zoom, WebEx meetings all day. These are my new go-to

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good headphones for mobile gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones for mobile gaming. The battery lasts forever. Cons: takes a long time to turn them on, pressing the power button for nearly 10 seconds seems like a long time. Also, not a fan of the elastic band.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the ear wireless headset. I was actually able to walk to the mail box (bout 80 ft) and still get reception. Very comfortable fit and the mic gives clear voice. Bought this for gaming but due to Covid I'm using it with my work laptop for meetings and it has been doing a great job (had wired headset previously and was always getting entangled with it). Great purchase; very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    gets the job done for so many gaming needs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useful for so many gadgets, pc with its blueetooth works great no lag forme. i use it with my swith via cable and my ps4 controller as well,amazing sound. could be a bit more comfortable in the padding but is a good midlevel entry gaming gear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Headset BUT no Mic Monitoring!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for an all around great gaming headset that could also be used as a stylish set of bluetooth headphones to use on the go, then look no further than the Arctis 3 Bluetooth! The sound on these was incredible, and the mic was clear and crisp. The only drawback (which was a deal-breaker for me) was the lack of mic-monitoring. There is no capability to hear your voice playback through the headset, which leads to yelling/talking louder than you think you are. Coming from the Turtle Beach line of headsets, this was a dealbreaker for me and i had to return this set. Headed back to the Turtle Beach line for the new Stealth 700 Gen 2!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Keep looking for a gaming/skype combo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones, but didn't cover what I wanted. I wanted a set of headphones that would provide decent wired sound for my games yet I wouldn't have to switch to a different set when I needed to do a skype meeting. While the headphones have decent sound quality, the microphone picks up everybody in the meeting generating an echo effect. I haven't figured out how to compensate for that effect, so I end up switching headphones. Not what I was hoping for, but they are comfortable enough that I still use them for gaming. Once I find a set that will actually cover all the bases these will get retired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the advise of my husband I bought these for school to listen to my lectures and it’s a true game changer. I Don’t get distracted by noise, which is usually made by children and love the fact that the mic retracts into the head set. The Best part was my 1st charge, was after after like 50 hours of continuous use. Loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. It's clear and crisp noise, the ease on wearing them for long period of time is nice without hurting my ears. I also love the fact that I can play on my xbox and have it paired to my phone at the same time. It's easy to use and love the matte black design.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Comfortable but sub part sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are the most comfortable I've ever worn, and the microphone is clean and clear. The only downside is the upper mid frequencies seemed to be rolled off, giving the sound quality a unfortunate bassy overall sound. Decent for music and media, but for gaming not so much. I use then for single player games on my TV, but shooters/combat games where hearing footsteps and identifying weapons fire direction, mostly unusable. My ears aren't there best so these may work for you, but I've gotten a Logitech set that absolutely beat these up for less than half the price. Still, super comfy, and great for the solo casual gamer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for anyone who’s looking for a gaming headpe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality and comfortness are AMAZING!!!!! recommend for anyone who’s looking for a gaming or any purpose headphone. The only thing is the sound is a little flat, but is easily fixed through the apps I was using.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset for its value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all around headset. It does both wired and BT. For gamers, like my daughter, who plays fortnite, this is a win. She says, the audio is high quality and her friends notice the quality of her voice over the mic. The ear piece is comfortable and does not pressure the head too much. She says she loves it and will not go back to the Cheapo headsets before this. Good Product!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable around my ears, sound is good, Bluetooth is on point great overall headset

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Kinda glitchy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several issues with these headphones but they seem to fix themselves the next time I use them so I'm convinced it's user error. So I guess I would say they aren't idiot proof as their only flaw.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Music go boom

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Soo good. Great music great life happy wife

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these headphones for my son so he can play wirelessly on his PlayStation 4. Unfortunately we cannot pair the headphones up with the video game via Bluetooth. It does have a complicated procedure for you turn the power button on and continue to hold it down to make the Bluetooth go active on the headsets. But for some reason the video game is not finding them and then when he does find them it does not make a connection. so my son is forced to use them as a wired set of headphones which defeated the whole purpose of me purchasing these headphones. But the sound quality is amazing the microphone is great love how it tucks away into the ear piece. So that is why I gave this product a 4-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Nintendo Switch. I "pressure" purchased the ARCTIS 3 BLUETOOTH from Best Buy due to a certificate I earned that was reaching expiration. Additionally, I had some reward points I included that basically brought down the cost little to nothing. (Quick insight - I already own the ARCTIS 1 WIRELESS which were designed to be used with the Switch, I love them, I think it's a fantastic product and I am very happy with them) I decided to purchase the ARCTIS 3 BLUETOOTH because I also own a Nintendo Wii U and as you may or may not know there isn't any options for wireless headsets that directly connect to the Wii U, for example, bluetooth. Before I made this purchase I had been relying on connecting my Apple AirPods 2nd Gen via bluetooth to my tv while playing my Wii U for a more engaging sound experience, until now of course. So now, I have this product, it features bluetooth connectivity which allows me to connect to my tv and have a richer more engaging 'sound' gaming experience which I am willing to try. It will obviously sound better than my AirPods of course but most of all I can also use them to watch movies or any that is being transmitted through bluetooth from my TV. The quality of sound in SteelSeries is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Doing it right

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price, I like the hidden mic feature. Easy to connect to multiple devices. I did not want a folding headset since I have a place to hang it up. Battery last a long time, I needed a headset I could connect wired or Bluetooth with good sound at a decent price and this was it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Listen & talk on Switch and phone simultaneously!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset! It works and sounds great with my Switch. I can also plug in to my Switch and link via bluetooth on my phone simultaneously. I can play games and communicate for certain games online using the Switch App on my phone. I can also communicate on my Switch with certain games that use in game communication or chat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is great...when they connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel and sound quality of these is great. They fully cover the ears and muffle enviormental sound. There is no power button, unfortunatly, there is only a blue tooth button. Waking these from sleep mode is some sort of push and hold the button for long enough to power on, but not long enough to reconnect blue tooth... I think. I havent gotten them to reconnect consistently yet, so If I can figure it out by watching you tube videos (there are no instructions on powering on) I may post it here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these for months now and they’re even more comfortable than when I started. Having Bluetooth and hard wiring to my PC is a plus. I can be connected to my phone at the same time as I am gaming so I don’t miss any important calls or messages.

    I would recommend this to a friend
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