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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 593 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Arctis 5 Wired 7.1 Surround Sound Gaming Headset as having excellent sound quality and comfort. Many appreciate its compatibility with multiple platforms and the lightweight design. While some users found the bass lacking and the software could be improved, the overall positive feedback highlights its value for the price. The retractable microphone also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 593 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset fits perfect and cozy for hours of gameplay. And its useable on my xbox 1 and ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better gaming headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is the a pretty good gaming headphone set. The sound quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vloume knob does not work for PS4 and I wish they were a little louder. Surround sound it great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic pair of headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are perfect for my gaming needs! I love these so much. They fit comfortably on my head without the feeling of a clamp squeezing my brain. Sounds great as well! For this price range it's a definite must buy for me.. The look and feel of these headsets are an extra bonus. Take a long look at these before buying a pricier pair!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is one of the most comfortable headsets I have used in a long time. Sound is amazing all the way through their arctis series headsets seeming as they all the same sound drivers. I would definitely recommend this headset to a budget friendly buyer. My only complaint is they are wired but you can always pick up the arctis 7.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Unfortunately had issues with mic. :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset to use while gaming on my Xbox One. I liked that it can also be used for PC gaming, which I still do occasionally (my gaming laptop is too old and needs to be replaced). This headset is EXTREMELY comfortable to use! The mesh technology really does feel more comfortable than other headsets I have used in the past. I wish the LED lighting would work with the Xbox One, but sadly it doesn't. I would have loved to keep this headset, but unfortunately the mic did not work properly. I believe the noise-cancellation was a bit too extreme and was actually cutting out some of my voice. My online friends kept complaining that my voice was transmitted too low and it was cutting out too much. I ended up getting the Turtle Beach Ear Force Stealth 420X+ headset and my friends said my voice was coming through clearly. I don't know if I just got a lemon, but my TB headset is working fine now, so I won't be trying out this particular Steelseries headset again. The TB 420X+ also had voice feedback, which is nice because it prevents me from yelling into the mic because I can't hear myself. I still recommend you give this headset a try. Perhaps you will have better luck than me. If the mic issue hadn't occurred, I would have kept it. Best of luck!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, good sound, really good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb

    Rated 5 out of 5 stars

    Great value for gaming headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RGB, comfortable head band, to me the only thing that is "off" for me is that when the mic is 'on' the light on the mic is off, I think it would be more appropriate that it throws a light on to say that people can hear you. IDK, might just be me; but maybe add the functionality to change or invert this setting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 16-year old nephew. Absolutely loved the headphones. The sound is crystal clear and also great in blocking outside sounds. The headphones are extremely comfortable and durable. A fun added bonus is that the edge of the headphones continually circle with different colors. Super awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this headset for a couple of months now and they work great. Good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset under $100!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best (for the money) out there. Super comfortable and the sound quality is top notch. You can also customize the sound equalization with a program on your computer to hone the sound in perfectly for your needs. Overall I would highly recommend picking up a pair and giving them a test run.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this headset quite a bit. Very comfortable though there could be a little more padding in the ears. Quality is quite good for gaming over discord. It would be nice if the USB ports used were standard micro USB or USB-C instead of the ports they have as replacing a cable if it breaks will be more difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord

    Rated 4 out of 5 stars

    Great Sound And Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones is excellent. The Mic quality is very high and the mic is able to hide in the headset which can be convenient at times. The only issues I have had are regarding me using an obsolete o/s for using the free windows application, and also the cord can be annoying with the game control knob being big and bulky

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wired headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset for gaming, Mic is very good. VERY comfortable, I like them so much I am keeping my eye out for a sale of the Arctis 7 to have a wireless set! Sound needs a little tweaking, but pretty easy with the included software

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good option for someone looking for a clear sounding headset on a budget. I was suprised with the clarity of sound at higher volumes. The microphone is retractable & convenient. The multi colored lights are pretty cool too. These were definitely a good buy without breaking the bank!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had many different headsets. This one has best sound by far

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend as an early Christmas present and he loves them. I'm glad I read the reviews. This product seems to be the best for its price range. He says they're comfortable to wear and the conversations he has is clear. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable, I use them for PlayStation 4 and also to make conference calls for my job. They look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very comfortable headset. No problems after long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Possibly the Best $100 Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for use with my PS4 and PC. It is well built, comfortable, and has great surround sound. The headset can easily switch from analog (connection to PS4 controller) and USB. If you only plan on using this with the analog connection, the Arctis 3 is likely more than enough and $20 cheaper.

    I would recommend this to a friend