Customer Ratings & Reviews

Works great for PS5 but needs a computer to adjust settings

For console it does have an audio issue where the mic can hear from water being cut on downstairs to a bird chirping outside and if your not listening to anything you can hear it too. They are comfortable and have a pretty nice battery life these are better used for PC than console bc u can customize the headphones better

best wireless headset on the market. battery life, sound quality, mic quality, all top tier

I purchased this headset as an upgrade. From the previous geration model. This gens, upgraded the comforate but also overhaled the design. They took all the good features from the last gen and improved the comfort, design, sofotware, drivers, and layout. Now the model comes with USB C and works great with the Steel Series GG software, and great sounds quality. Would 100 percent recommend.

Sound quality is really good I play COD is amazing if you really looking for good headphone get to the store and try them on

Was having trouble with a couple of headsets prior to this one, and this one is my new favorite one to date. I’ve been through logitech, hyperx, you name it, but none have impressed me like Steel Series. The ease of use, the compatibility with all my devices, the user friendly pc app, the sound quality, the comfort for long periods of use. Could not recommend it enough. Absolutely love this headset and highly recommend it.

I have strictly purchased Turtle Beach headsets for the past decade, and took a chance with these. The gamble paid off. These sound amazing and how comfortable they are was the real surprise. Works perfectly with PS5 & phone connected simultaneously. You can answer calls or listen to music through bluetooth while gaming if you want. Recommend for sure!

These headphones are such a big improvement from my previous SteelSeries Arctis 7 headphones. Sound quality is still phenomenal but they are lighter and more comfortable and the Bluetooth connectivity that works concurrently with the wireless dongle connectivity is such a great feature.

Good headset with good audio quality. Headset feels sturdy and well made, but mic and audio always cuts out anytime I walk anywhere around my apartment. Only live in a 700sqft apt so it sucks when I walk to the kitchen and no one on discord can hear me. For as much as this costs, you'd think the rf would have better range. I'd still recommend it if you're not hanging out in discord calls, or if you're just gonna stay at your desk.

awesome headphones, excellent sound and mic quality. they’re also very comfortable! no latency/delay issues that i’ve noticed. comes with a normal headphone jack cable which is cool. the only con is that the USB-C dongle is really wide and can block a normal USB slot depending on your computer. easily worked around with an extension cable. 10/10 I love these headphones

First ever wireless headset at the recommendation of friends, and I can't thank them enough for it. No complaints with audio quality when it's properly charged, has impressive range that I can walk around my apartment while still in voice chat, and compatible with all my devices (Desktop, Laptop, PS5). Would absolutely buy it again

Good quality and enjoyable to use while gaming with friends

By far my favorite headset yet. The sound is great, but the fact that I can listen to my Spotify while playing my PS5 is amazing. I definitely recommend people get these.

They work great. My son loves them. Super comfy and light weight.

I think this headset is great, I’ve had it for a couple weeks now and I haven’t had any issues. Sound quality and battery life are great.

Great for gaming, nice 3D spatial sound, although may take some configuration on the sonar program for certain apps and programs

No complaints honestly, works better than previous steelseries headset, plus it looks cool.

they have a bass-rich sound profile with a well- balanced mid-range, so explosions have plenty of rumble and dialogue sounds present and clear.

I have been a long time best buy customer, and I’ve neber had to write a negative review. But in that csse its so egregious I had to warn other consumers. Steel series customer service is non-existent, and these headsets have a terrible design flaw in the way the ear muff connects to the headband. Not only was Best Buy not going to help, but the company said they wont repair, won’t replace, and won’t cover any damage, accidental or otherwise. I had to send them photos and a video showing the headset clearly wasn’t damaged by abuse, yet they still refused to help. $180 down the drain. These literally broke off in my hand when removing from my head, werent thrown or abused and yet the company regused to help. I’ve never experienced a company that refused to stand behind their product in this manner. Do not buy, look elsewhere for a more durable product.

My son loves the headset. Very good quality and excellent sound.