Customer Ratings & Reviews

I wanted to give this a 4 star rating but I just cannot mic is either to Sensitive are not sensitive enough. Yes there is a detail settings but their complicated for the average person to understand.

Purchased to use for pc gaming and I was expecting better. Audio quality is a little sad and the mic is bad.

Worked for a while but then was unable to turn off or interact with any of the buttons.

Very difficult to keep it connected to the computer. Actually returned it and Best Buy was great about it

Not even 4 whole months of owning this thing and it completely dies on me. I'm just in the middle of editing a video and BRRRRRRRRRRRRRRR.. dead. The one time I decide not to get the geek squad warranty and this happens. I'm going back to Razer and never buying anything from this company again

Sounded great but volume was very limited. I could easily hear my tv that was in the same room but was set to a very low volume 10 out of 70, when headphones was maxed out in volume settings. Microphone was reported to me as great not as good as another brand but a very close second and no issues with people hearing me talk.

Really crisp good audio. Figment is just not for me, really loose and gets hot

The software is nice but they aren't SUPER loud. I'm not sure how anyone even plays games with these. My old VOIDs sound better.

there is a lot statics, is not a great headset for the price

Clean sounding audio, but the mic quality is only DVD on pc

I've given this brand two chances with their headsets, due to the fact that they have excellent reviews and they are very comfortable. Unfortunately I have gotten two lemons. This Nova 7 wireless set has worked great for the 6 weeks I've owned it with the exception that when using wired mode the audio is far too soft, which made these unusable for watching a movie on an airplane screen. In the middle of a work meeting today these decided to just die on me. I cannot get them to power on now. I've tried all troubleshooting tips including the hard reset button. It's completely bricked after only 6 weeks. I will not be giving this brand any more of my money.

I gave this headset 2 chances and purchased it twice because of how comfortable they were. The first pair that I received worked for 1 day before the headset Bricked, The light was solid and I could not turn them on or off and it seemed that no one else had that same issue. The second pair that I bought worked for around 5 months before It bricked as well with the exact same problem. This has nothing to do with my computer or my usb ports I tried everything and nothing worked. I am currently waiting for a response from Steel Series on a refund. Although this product is very comfortable and the audio is alright there is no way I would ever recommend this headset to someone just because it wont last more that 6 months please save your money and Avoid this headset and brand.

So I'm not sure if I set the GG hub up properly or these were defective or what. But these did not sound good to me, the sound always seemed behind me. When messing with the equilizer on the GG hub it seemed to only make certain sounds louder but other sound flat. It had a setting for warzone but made the supply crates so loud that I couldn't hear anything else. And the weird shallow sound of everything else was behind me

Cheap headset. Ears would hurt after use and audio quality leaves a lot to be desired. I use it as a spare headset for consoles but definitely not for PC.

not great sounding but very comfortable overall... would rather have the OG 7s

They work okay. The mute button works sometimes and the red light burned out on the mic. When first connected the sound doesnt work, few second delay.

Battery life good, quality good, comfort good, but the sound is alright, Bluetooth sometimes disconnects and you hear spikes in sound which hurt my ears.

Had a lot of static in the headphones, may have just gotten a bugged set but love my Artic Pro Wireless ones I got.

This is a headset exclusively for streaming gamers, i installed this headset, the battery runs out very fast, the sound isnt great and the software invaded every part of my computer, i have uninstalled this headset no less than 2 dozen times and it keeps reinstalling itself, in addition, there is no support to stop it from doing so, i am concerned that i will have to reformat my harddrive to get rid of the software so the headset stops taking over my computer.

I wanted to use this as a teams headset for my work PC with the ability to also stream music and take calls from my phone and the software would never work right with teams or other corporate apps like GoToMeeting and Zoom. I eventually gave up and returned it. The Bluetooth side was very good though it just didn't work for my application at all.