Customer Ratings & Reviews

Bought them to for cod could barely hear footstep and surrounding sound .

I read so many positive reviews about this headset and I was so excited to get it. I've had it for about a day and a half and every moment spent using it has been troubleshooting. I've updated firmware twice and plugged it into 4 different ports on my PC. I was able to get it working twice and it was great, but for some reason the software (GG) just seems to mess everything up (tried a clean re-install and everything). The worst part is Steel Series support. No live support available at all and 2 business day response time. Meanwhile they have sales agents ready to answer questions for people wanting to buy. I'll probably never buy Steel Series stuff again. It's just been a huge headache. Garbage products.

Decent headset for gaming. The software makes it easy to change eqs.

After having a previous model for over 3 years and loving it, when it needed to be replaced we felt confident in ordering the 'upgrade'. However we have found the this model to be very temperamental, we have constant issues with pairing and are disappointed with our purchase. The only good thing we can say is that this model is lighter and more comfortable.

these sound okay. I would just get the arctis nova pros that are 10x better than this

Had horibble sound and no settings could fix it. Very tinny cheap sounding

This product out of the box was working great. After a few days it stopped working with PC and so we had to return it.

Bluetooth is complicated to connect. Does not connect to PC.

10/10 sounding mic was absolutely thrilled with the mic quality but headset kept getting a weird buzzing sound every 1-2 mins. Read online it's a known issue with these headsets. Save yourself the time and get the HyperX Cloud 3 wireless headset. They sound great and they just work. Not to mention a 100+ hr battery life before recharge. Stay away from these. You've been warned.

I love steel series products, but I was definitely let down with this headset. It has am issue with volume control. I've looked online and I'm not the only issue. There's nothing you can do to fix it. People have contacted steel series and exchanged their headset for a new one and still had the same issue.

The Sound quality is great, but the mic hardly works

Good sound. Difficult to setup on PC but when it works its great

Bought them and instantly had issues. Audio lag, cutting out, static, and sonar didnt work at all. I downloaded the program to customize audio (steelseries gg) and it just constantly crashed. Returned them after a week of troubleshooting and trying to get them to work.

I really like the way they feel on my head. They are light and have a long battery life. The required software is really bad and takes over all my other audio devices too. The headphones have terrible range, and the audio cuts out even at my desk. Bought two, had to return them both.

Good sound quality but that’s about it. The box says it’s compatible with Xbox but the Bluetooth function doesn’t work with it. Also after using the headset for about a month with gentle care the microphone has stopped working and it just isn’t really great for anything other than hearing things about a second after they happen

Decent headset, sounds is okay but very uncomfortable.

Sound was okay and i thought they werent that comfortable

One of the speakers ended up dieing one week after the allowed time for replacement. So I was stuck with it. And the official website took too long for me to even be able to use the warranty, since I hate back and forward communication with emails. So it was a complete disappointment.

picked it up for my pc. so far so good. wished it clamped a bit hard on the sides but nonetheless still a very solid and good product when it comes to audio. the microphone is alright. not the best not the worst. you won’t get any complaints with the mic that’s for sure

This headset always has static in them. The Bluetooth cuts out often and can be a pain in the backside to re-pair with the computer. There was no reply from SteelSeries when I asked for help.