Customer Ratings & Reviews

Not even 4 whole months of owning this thing and it completely dies on me. I'm just in the middle of editing a video and BRRRRRRRRRRRRRRR.. dead. The one time I decide not to get the geek squad warranty and this happens. I'm going back to Razer and never buying anything from this company again

10/10 sounding mic was absolutely thrilled with the mic quality but headset kept getting a weird buzzing sound every 1-2 mins. Read online it's a known issue with these headsets. Save yourself the time and get the HyperX Cloud 3 wireless headset. They sound great and they just work. Not to mention a 100+ hr battery life before recharge. Stay away from these. You've been warned.

I love steel series products, but I was definitely let down with this headset. It has am issue with volume control. I've looked online and I'm not the only issue. There's nothing you can do to fix it. People have contacted steel series and exchanged their headset for a new one and still had the same issue.

Bluetooth is complicated to connect. Does not connect to PC.

Cheap headset. Ears would hurt after use and audio quality leaves a lot to be desired. I use it as a spare headset for consoles but definitely not for PC.

They work okay. The mute button works sometimes and the red light burned out on the mic. When first connected the sound doesnt work, few second delay.

Good sound. Difficult to setup on PC but when it works its great

Unfortunately the headset has connection issues left and right one moment it’s working the next it’s not itll keep you from communicating or hearing the game sometimes both at the same time

The Sound quality is great, but the mic hardly works

Had a lot of static in the headphones, may have just gotten a bugged set but love my Artic Pro Wireless ones I got.

Good sound quality but that’s about it. The box says it’s compatible with Xbox but the Bluetooth function doesn’t work with it. Also after using the headset for about a month with gentle care the microphone has stopped working and it just isn’t really great for anything other than hearing things about a second after they happen

I really like the way they feel on my head. They are light and have a long battery life. The required software is really bad and takes over all my other audio devices too. The headphones have terrible range, and the audio cuts out even at my desk. Bought two, had to return them both.

Decent headset, sounds is okay but very uncomfortable.

Bought them and instantly had issues. Audio lag, cutting out, static, and sonar didnt work at all. I downloaded the program to customize audio (steelseries gg) and it just constantly crashed. Returned them after a week of troubleshooting and trying to get them to work.

Sound was okay and i thought they werent that comfortable

picked it up for my pc. so far so good. wished it clamped a bit hard on the sides but nonetheless still a very solid and good product when it comes to audio. the microphone is alright. not the best not the worst. you won’t get any complaints with the mic that’s for sure

Unfortunately the sound quality just isnt there for me. Even after using the software to tweek the sound its still lacking bass and overall sound even at max volume it sounds very soft

These are mediocre at best. Have to constantly keep switching inputs because sometimes the bluetooth doesnt work

One of the speakers ended up dieing one week after the allowed time for replacement. So I was stuck with it. And the official website took too long for me to even be able to use the warranty, since I hate back and forward communication with emails. So it was a complete disappointment.

Terrible. I got this for my son who games and he has had major problems with it. I spent extra thinking ok he’ll love this! But no, the darn thing needed a software patch you had to download to the USB out of the box before it could even work!! It sucks! I should have not bought this. I am actually buying another headset because this sucks so much.